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List Bounce-Warnings BUG? - Real big Problem!

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Stefan Seiz

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Aug 21, 2002, 8:11:37 AM8/21/02
to
On 09.08.2002 18:14 CET, CGP <c...@wjcc.org> wrote:

> How did you filter out all the warnings Stefan?
> I have 2 lists that want no more warnings, except for when they are
> unsubscribed.

A little late, after my return from vacation, here's my rule against the
warnings for a specific list in case you are still interrested:

>From in ListName-...@listserver.dom
Subject is WARNING! (*
Return-Path is not postm...@mydomain.dom

Store in ~postmaster/warnings
Discard

--- The return-path conditions, is added, so I (as postmaster@) can redirect
warnings manually to some subscribers without also filtering out these
warnings...


--
<http://www.StefanSeiz.com>
Spamto: <b...@imd.net>


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Mehmet Dogan

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Aug 21, 2002, 8:30:06 AM8/21/02
to
I am using windows 2K SP 3, Communigate Pro 3.5.9 (30000 accounts
limitation) mail server with RAV anti-virus plugin (unlimited version). This
morning I get an error message from my mail server (in the middle of the
logs you can see error message below):

15:14:48.31 2 POP-28900([212.2.213.83]) 'nat...@altair.com.tr' disconnected
([212.2.213.83])
15:14:48.31 2 POP-29220([195.155.150.155]) 'kara...@bal78.org' disconnected
([195.155.150.155])
15:14:48.32 2 POP-29213([213.153.151.184]) 'em...@akserturizm.com.tr'
disconnected ([213.153.151.184])
15:14:48.34 2 POP-29216([212.2.207.5]) 'hulya....@modakon.com' connected
from [212.2.207.5]
15:14:48.37 2 HTTP-01837([212.58.18.130]) AnsweredLetter.gif retrieved from
dunya.com
15:14:48.40 2 POP-29180([217.131.254.114]) 'hak...@halleytekstil.com'
disconnected ([217.131.254.114])
15:14:48.43 2 SMTPI-04133([212.252.122.41]) [14053] received, 68081 bytes
15:14:48.43 5 ENQUEUER-32([14053]) envelope: P I 21-08-2002 12:14:48 0000
____ ____ <bilimi...@superonline.com>
15:14:48.43 5 ENQUEUER-32([14053]) envelope: R W 21-08-2002 12:14:48 0000
____ _FY_ <paz...@bilimilac.com.tr>
15:14:48.43 2 QUEUE([14053]) from <bilimi...@superonline.com>, 68081
bytes (<000b01c2490b$0ce38360$edd4fdd4@b>)
15:14:48.43 4 ENQUEUER-32([14053]) applying server rules
15:14:48.43 4 ENQUEUERRULES [14053] rule(RAVAntiVirus) conditions met

15:14:48.43 3 EXTFILTER license limit: REJECTED "RAV AntiVirus: temporary
internal error (can't open file <D:\CommuniGate Files\Queue\14053.msg>)"

15:14:48.46 2 POP-29214([195.174.71.218]) 'in...@yenicizgi.com.tr'
disconnected ([195.174.71.218])
15:14:48.51 2 POP-29202([212.2.216.94]) 0 {99624} retrieved, 1169 bytes
15:14:48.53 2 POP-29217([212.2.218.65]) 'ozlem...@stg-international.com'
disconnected ([212.2.218.65])
15:14:48.59 2 POP-29221([213.153.226.217]) 'ayk...@izopan.com.tr' connected
from [213.153.226.217]
15:14:48.59 2 POP-29223([212.174.60.198]) 'nbe...@martisoft.com' connected
from [212.174.60.198]
15:14:48.64 2 POP-29225([195.174.71.218]) 'kib...@yenicizgi.com.tr'
connected from [195.174.71.218]
15:14:48.65 2 POP-29145([212.253.87.148]) 6 {56063} retrieved (0 body
lines), 1231 bytes


Anyone has any idea about what cause this error message? Any of you who use
RAV has got this error before?

Mehmet Dogan

Karl Zander

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Aug 21, 2002, 8:41:46 AM8/21/02
to
At 03:30 PM 8/21/2002 +0300, you wrote:
> I am using windows 2K SP 3, Communigate Pro 3.5.9 (30000 accounts
>limitation) mail server with RAV anti-virus plugin (unlimited version). This
>morning I get an error message from my mail server (in the middle of the
>logs you can see error message below):
>
>15:14:48.43 3 EXTFILTER license limit: REJECTED "RAV AntiVirus: temporary
>internal error (can't open file <D:\CommuniGate Files\Queue\14053.msg>)"
>
>Anyone has any idea about what cause this error message? Any of you who use
>RAV has got this error before?
>
>Mehmet Dogan

Any domains on the server that are not listed in the RAV conf file? I
believe RAV will give a license error if it encounters a domain it does not
know about. Just a thought.

Karl

CGP

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Aug 21, 2002, 8:48:02 AM8/21/02
to
I think with the unlimited version he has, you only have to list one domain
only in the .conf file and it automatically scans all messages and never
again checks against the list like when you purchase by domain.

Sounds like a file locking issue to me. Possibly the decompression of a
corrupt attachment???? Does this hang the queue? How many processes is RAV
run in?

WJ

Mehmet Dogan

unread,
Aug 21, 2002, 9:34:19 AM8/21/02
to
I have unlimited version of RAV and in that version you can just define
main domain of CGP is enough.
But I can define all of my domains in RAV conf file, if you think it
will help me.

Mehmet Dogan

----- Original Message -----
From: "Karl Zander" <KZa...@CommPartners.com>
To: "CommuniGate Pro Discussions" <CGat...@mail.stalker.com>
Sent: Wednesday, August 21, 2002 3:41 PM
Subject: Re: LIcence limit problem with my RAV anti virus plugin?

Mehmet Dogan

unread,
Aug 21, 2002, 9:44:59 AM8/21/02
to
Not only a file give that error, while I am getting this error, every
file in queue gives it.
I run 50 processes for RAV

CGP

unread,
Aug 21, 2002, 9:48:08 AM8/21/02
to
Do the files stay in the queue? (Is the queue hung?)

Mehmet Dogan

unread,
Aug 21, 2002, 10:05:55 AM8/21/02
to
When I got this error I disabled RAV , if I do not this
CGP never send any message to my customers. While RAV runnning CGP sent
every
message to queue directory in server machine, but I cannot see these message
in my
CGP Admin Page/Monitors/queue page.

Mehmet Dogan

CGP

unread,
Aug 21, 2002, 10:25:25 AM8/21/02
to
Look in your RAV logs and find which message is hanging RAV.

Stop RAV in Settings ---> General ------> Helpers, then restart the server,
it may clear out the message that is hanging RAV. Verify this by checking
your queue directory and see if the message # from the RAV logs exists. If
so delete the file, restart the server, then re-enable RAV under helpers.
If not restart RAV under helpers and you should be OK.

Does this help your situation?

Mehmet Dogan

unread,
Aug 21, 2002, 11:45:37 AM8/21/02
to
In Really I cannot check what said now because my server began to work
normally althought I did not do anything.
If (I hoe I never) I get error again I will do what you said.
But while problem occurs, I did something like you said. I disable RAV,
then stop CGP and delete all queue files. After these start server, then
enable RAV. I still got problem.

Technical Support, Stalker Labs

unread,
Aug 21, 2002, 8:26:47 PM8/21/02
to
on 21.8.02 4:30 PM, Mehmet Dogan at meh...@doruk.net.tr wrote:

> I am using windows 2K SP 3, Communigate Pro 3.5.9 (30000 accounts
> limitation) mail server with RAV anti-virus plugin (unlimited version). This
> morning I get an error message from my mail server (in the middle of the
> logs you can see error message below):
>

> 15:14:48.31 2 POP-28900([212.2.213.83]) 'nat...@altair.com.tr' disconnected
> ([212.2.213.83])
> 15:14:48.31 2 POP-29220([195.155.150.155]) 'kara...@bal78.org' disconnected
> ([195.155.150.155])
> 15:14:48.32 2 POP-29213([213.153.151.184]) 'em...@akserturizm.com.tr'
> disconnected ([213.153.151.184])
> 15:14:48.34 2 POP-29216([212.2.207.5]) 'hulya....@modakon.com' connected
> from [212.2.207.5]
> 15:14:48.37 2 HTTP-01837([212.58.18.130]) AnsweredLetter.gif retrieved from
> dunya.com
> 15:14:48.40 2 POP-29180([217.131.254.114]) 'hak...@halleytekstil.com'
> disconnected ([217.131.254.114])
> 15:14:48.43 2 SMTPI-04133([212.252.122.41]) [14053] received, 68081 bytes
> 15:14:48.43 5 ENQUEUER-32([14053]) envelope: P I 21-08-2002 12:14:48 0000
> ____ ____ <bilimi...@superonline.com>
> 15:14:48.43 5 ENQUEUER-32([14053]) envelope: R W 21-08-2002 12:14:48 0000
> ____ _FY_ <paz...@bilimilac.com.tr>
> 15:14:48.43 2 QUEUE([14053]) from <bilimi...@superonline.com>, 68081
> bytes (<000b01c2490b$0ce38360$edd4fdd4@b>)
> 15:14:48.43 4 ENQUEUER-32([14053]) applying server rules
> 15:14:48.43 4 ENQUEUERRULES [14053] rule(RAVAntiVirus) conditions met
>

> 15:14:48.43 3 EXTFILTER license limit: REJECTED "RAV AntiVirus: temporary
> internal error (can't open file <D:\CommuniGate Files\Queue\14053.msg>)"


> Anyone has any idea about what cause this error message? Any of you who use
> RAV has got this error before?

No idea what causes RAV this error message, but the 'REJECTED' reply is used
when a message is temporary rejected by McAfee plugin due to the number of
messages per hour limit. For RAV it's obviously not a licensing issue but
some internal error, try restarting it.



Sincerely,
Roman

Technical Support, Stalker Labs

unread,
Aug 21, 2002, 8:29:50 PM8/21/02
to
on 21.8.02 6:05 PM, Mehmet Dogan at meh...@doruk.net.tr wrote:

> When I got this error I disabled RAV , if I do not this
> CGP never send any message to my customers. While RAV runnning CGP sent
> every
> message to queue directory in server machine, but I cannot see these message
> in my
> CGP Admin Page/Monitors/queue page.
>
> Mehmet Dogan
>

Before stopping RAV daemon you should turn off the content filtering in
CGPro, otherwise messages won't go.

The content filtering works on Enqueuer level, so if it fails the message
won't be enqueued and won't appear in the Monitors->Queue page.

Mehmet Dogan

unread,
Aug 22, 2002, 5:51:34 AM8/22/02
to
I had problems with RAV Anti -Virus plugin. Then I upgraded my CGP server to
4.06b version. After that I saw new error message :

22-07-2002 12:12:54 [2472] starting RAV AntiVirus plugin...
22-07-2002 12:12:54 [2472] loading configuration...
22-07-2002 12:12:54 [2472] loading engine...
22-07-2002 12:12:54 [2472] Registered version for unlimited domains.
22-07-2002 12:12:55 [2472] RAV AntiVirus for Win32 version 8.1.0
(snapshot-20011129).
22-07-2002 12:12:55 [2472] Copyright (c) 1996-2001 GeCAD The Software
Company. All rights reserved.
22-07-2002 12:12:55 [2472] Scan engine 8.7 for i386.
22-07-2002 12:12:55 [2472] Last update: Tue Aug 20 10:15:02 2002
22-07-2002 12:12:55 [2472] Scanning for 71595 malwares (viruses, trojans and
worms).
22-07-2002 12:12:55 [2472] ready...
22-07-2002 12:12:58 [2484] 1 REJECTED sintax error in: 1 INTF 1


22-07-2002 12:12:58 [2484] 2 REJECTED sintax error in: 2 INTF 1


22-07-2002 12:12:58 [2484] 3 REJECTED sintax error in: 3 INTF 1


22-07-2002 12:12:58 [2484] 4 REJECTED sintax error in: 4 INTF 1


22-07-2002 12:12:58 [2484] 5 REJECTED sintax error in: 5 INTF 1


22-07-2002 12:12:58 [2484] 6 REJECTED sintax error in: 6 INTF 1


22-07-2002 12:12:58 [2484] 7 REJECTED sintax error in: 7 INTF 1


22-07-2002 12:12:58 [2484] 8 REJECTED sintax error in: 8 INTF 1


22-07-2002 12:12:58 [2484] 9 REJECTED sintax error in: 9 INTF 1


22-07-2002 12:12:58 [2484] 10 REJECTED sintax error in: 10 INTF 1


22-07-2002 12:12:58 [2484] 11 REJECTED sintax error in: 11 INTF 1


22-07-2002 12:12:58 [2484] 12 REJECTED sintax error in: 12 INTF 1


22-07-2002 12:12:58 [2484] 13 REJECTED sintax error in: 13 INTF 1


22-07-2002 12:12:58 [2484] 14 REJECTED sintax error in: 14 INTF 1


22-07-2002 12:12:58 [2484] 15 REJECTED sintax error in: 15 INTF 1


22-07-2002 12:12:58 [2484] 16 REJECTED sintax error in: 16 INTF 1


22-07-2002 12:12:58 [2484] 17 REJECTED sintax error in: 17 INTF 1


22-07-2002 12:12:58 [2484] 18 REJECTED sintax error in: 18 INTF 1


22-07-2002 12:12:58 [1564] scanning mail from <> to <tpa...@microsoft.com>.
22-07-2002 12:12:58 [1564] Can't find/open file <D:\CommuniGate
Files\Queue\30571.msg>.
22-07-2002 12:12:58 [1564] scanning mail from <in...@formdakal.com> to
<uz...@formdakal.com>.
22-07-2002 12:12:58 [1564] Can't find/open file <D:\CommuniGate
Files\Queue\30575.msg>.
22-07-2002 12:12:58 [1564] scanning mail from <en...@yenihan.com> to
<asli...@ultimalogistics.com>.
22-07-2002 12:12:58 [1564] Can't find/open file <D:\CommuniGate
Files\Queue\30572.msg>.
22-07-2002 12:12:58 [1564] scanning mail from <> to <d...@dts.com.tr>.
22-07-2002 12:12:58 [1564] Can't find/open file <D:\CommuniGate
Files\Queue\30559.msg>.
22-07-2002 12:12:58 [1564] scanning mail from <den...@kurtsan.com> to
<ozlem...@moryazilim.com>.
22-07-2002 12:12:58 [1564] Can't find/open file <D:\CommuniGate
Files\Queue\30580.msg>.
22-07-2002 12:12:58 [1564] scanning mail from
<sentto-1502747-375-1030007762-baris=simetri...@returns.groups.yahoo.com
> to <ba...@simetri.com.tr>.
22-07-2002 12:12:58 [1564] Can't find/open file <D:\CommuniGate
Files\Queue\30581.msg>.
22-07-2002 12:12:58 [1564] scanning mail from <norli...@peterlink.ru> to
<chart...@kentshipping.com>.
22-07-2002 12:12:58 [1564] Can't find/open file <D:\CommuniGate
Files\Queue\30569.msg>.
22-07-2002 12:12:58 [1564] scanning mail from
<sentto-2313611-3695-1030007180-sinang=sys.c...@returns.groups.yahoo.com>
to <sin...@sys.com.tr>.
22-07-2002 12:12:58 [1564] Can't find/open file <D:\CommuniGate
Files\Queue\30577.msg>.
22-07-2002 12:12:58 [1564] scanning mail from <dek...@garanti.com.tr> to
<murat...@stg-international.com>.
22-07-2002 12:12:58 [1564] Can't find/open file <D:\CommuniGate
Files\Queue\30582.msg>.
22-07-2002 12:12:58 [1564] scanning mail from
<fpo...@sistemreklamcilik.com> to <as...@sistemreklamcilik.com>.
22-07-2002 12:12:58 [1564] Can't find/open file <D:\CommuniGate
Files\Queue\30578.msg>.
22-07-2002 12:12:58 [1564] scanning mail from <> to <sagl...@kargida.com>.
22-07-2002 12:12:58 [1564] Can't find/open file <D:\CommuniGate
Files\Queue\30573.msg>.
22-07-2002 12:12:58 [1564] scanning mail from <fl...@lightship.dk> to
<for...@formarshipping.com>.
22-07-2002 12:12:58 [1564] Can't find/open file <D:\CommuniGate
Files\Queue\30585.msg>.
22-07-2002 12:12:58 [1564] scanning mail from <Benan.S...@cognis.com>
to <muha...@frutsi.com.tr>.
22-07-2002 12:12:58 [1564] Can't find/open file <D:\CommuniGate
Files\Queue\30566.msg>.


Anyone has any idea???


Mehmet Dogan

CGP

unread,
Aug 22, 2002, 7:58:13 AM8/22/02
to
The "1 REJECTED sintax error in: 1 INTF 1" lines are normal (funny way to
spell syntax). CGP Changed, and RAV has not caught up yet, although
functionally RAV is still working fine. The other problem IMHO is a file
locking issue. I am surprised nobody from RAV has helped you yet Mehmet.
Have you emailed them at rav...@ravantivirus.com ?

WJ

----- Original Message -----
From: "Mehmet Dogan" <meh...@doruk.net.tr>
To: "CommuniGate Pro Discussions" <CGat...@mail.stalker.com>

Mehmet Dogan

unread,
Aug 22, 2002, 8:12:14 AM8/22/02
to
I am still speaking with one of their support staff but this is first time
for them also. I thought maybe one of CGP customer know and help me about
it, but I think I am wrong
Anyway thanks a lot

Mehmet Dogan

Mehmet Dogan

unread,
Aug 23, 2002, 5:07:58 AM8/23/02
to
I am using authenticated SMTP in my mail server (Windows 2000 Server
SP3, CommuniGate Pro 3.5.9). There is no problem now but when I upgraded it
to 4.06b version I saw there is no "NTLM AUTH to" option in Settings/SMTP
section. Without it my customers could not send message to non-communigate
domains.

In 3.5.9 my options are:

AUTH to: non-clients
8BITMIME to:non-clients
NTLM AUTH to: nobody

Verify HELO and Return Paths for: nobody Force
AUTH for: clients

With these options I do not have any problem with send messages, but in
4.06b version without NTLM AUTH option, whatever I do I could not send
messages to non-communigate domains.

Technical Support

unread,
Aug 23, 2002, 5:10:17 AM8/23/02
to
Hello,

Advertising of the NTLM AUTH support can be turned on/off for all modules on
the WebAdmin -> Settings -> Obscure page now.


on 23.08.2002 13:07, Mehmet Dogan at meh...@doruk.net.tr wrote:

> I am using authenticated SMTP in my mail server (Windows 2000 Server
> SP3, CommuniGate Pro 3.5.9). There is no problem now but when I upgraded it
> to 4.06b version I saw there is no "NTLM AUTH to" option in Settings/SMTP
> section. Without it my customers could not send message to non-communigate
> domains.
>
> In 3.5.9 my options are:
>
> AUTH to: non-clients
> 8BITMIME to:non-clients
> NTLM AUTH to: nobody
>
> Verify HELO and Return Paths for: nobody Force
> AUTH for: clients
>
> With these options I do not have any problem with send messages, but in
> 4.06b version without NTLM AUTH option, whatever I do I could not send
> messages to non-communigate domains.
>
> Mehmet Dogan

--
Best regards,
Dmitry Akindinov

=======================================================================
When answering to letters sent to you by the tech.support staff, make
sure the original message you have received is included into your reply.

CGP

unread,
Aug 23, 2002, 5:58:27 AM8/23/02
to
The Advertise NTLM SASL method is now under SAettings ---> Obscure ---->
Login Security

WJ
----- Original Message -----
From: "Mehmet Dogan" <meh...@doruk.net.tr>
To: "CommuniGate Pro Discussions" <CGat...@mail.stalker.com>

Vito Parisi - Reggio Emilia

unread,
Aug 25, 2002, 11:09:15 AM8/25/02
to
Hello,
the same problem happened to one of my customers that had another antivirus (Panda) that altered files in the queue folder.

Verify that there aren't infected files in the queue and then disabile Rav until all queue files are processed, then enable rav again.

Verify that no other antivirus could scan or alter CommuniGate files.

HTH,

Vito Parisi

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