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CGPSA error: external helper output closed

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Robert M. Opalko

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Apr 26, 2011, 10:23:12 AM4/26/11
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I am trying to get CGPSA installed on a RHELv5.6 box. Currently have CommuniGate 5.3.13 installed.
Followed the cgpsa install instructions explicitly and think I have it setup correctly. Upon enabling the filter, however I get the following:

09:14:04.071 4 EXTFILTER(cgpsa) inp(043): * Using root configuration for main domain
09:14:04.071 4 EXTFILTER(cgpsa) inp(027): * Configuration File Loaded
09:14:04.071 4 EXTFILTER(cgpsa) inp(028): * Parallel Requests Mode: On
09:14:04.079 2 EXTFILTER(cgpsa) reading finished
09:14:04.079 1 EXTFILTER(cgpsa) reading failed. Error Code=external helper output closed
09:14:04.079 2 EXTFILTER(cgpsa) task terminated. retCode=2
09:14:04.666 4 EXTFILTER(cgpsa) ENQUEUER-1 waiting for restart
09:14:05.666 4 EXTFILTER(cgpsa) ENQUEUER-1 waiting for restart

Anyone know what retCode=2 is?

Cheers,
Robert Opalko


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Bret Miller

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Apr 26, 2011, 11:00:21 AM4/26/11
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The cgpsa.err log file should be more helpful than the CGPro log, which basically just tells you that it's failing. Find your cgpsa.err file and it should tell you why.
--
Bret Miller
Manager, Information Technology
Grace Communion International
Email: bret....@gci.org

Robert M. Opalko

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Apr 26, 2011, 11:12:12 AM4/26/11
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Found it and the failure reason.  Corrected and working, thanks!
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