Demon Helpline phone number
Andrew Scadding
Could some kind soul please confirm the telphone number of the Demon
24hr helpdesk. I have it down as 0181 371 1010, which I took from an
old edition of Dispatches.
But I have been trying it since Friday and it seems to be constantly
engaged.
Is there another number I should ring? Do Demon actually have a 24hr
helpdesk?
TIA
Andrew Scadding
Mike Bristow
Andrew Scadding <and...@scadding.demon.co.uk> wrote:
> Could some kind soul please confirm the telphone number of the Demon
> 24hr helpdesk. I have it down as 0181 371 1010, which I took from an
> old edition of Dispatches.
You're right.
> But I have been trying it since Friday and it seems to be constantly
> engaged.
``last number redial'' is your friend :(
> Is there another number I should ring? Do Demon actually have a 24hr
> helpdesk?
There is no other number. There is a 24Hr helpdesk. However, seeing as
you have access to news, I'd suggest posting in an suitable newsgroup
(eg demon.ip.support.win95, or whatever)
> TIA
> Andrew Scadding
Paul Womar
Andrew Scadding <and...@scadding.demon.co.uk> wrote:
> Could some kind soul please confirm the telphone number of the Demon
> 24hr helpdesk. I have it down as 0181 371 1010, which I took from an
> old edition of Dispatches.
Sounds right.
> But I have been trying it since Friday and it seems to be constantly
> engaged.
Almost certainly it then.
> Is there another number I should ring?
No.
> Do Demon actually have a 24hr
> helpdesk?
Yes and it is overloaded.
Andrew Scadding
In article <891193318.7758.0...@news.demon.co.uk>, Mike
Bristow <mich...@bessie.mojo.org> writes
>Andrew Scadding <and...@scadding.demon.co.uk> wrote:
>> Could some kind soul please confirm the telphone number of the Demon
>> 24hr helpdesk. I have it down as 0181 371 1010, which I took from an
>> old edition of Dispatches.
>
>
>> But I have been trying it since Friday and it seems to be constantly
>> engaged.
>
>
>> Is there another number I should ring? Do Demon actually have a 24hr
>> helpdesk?
>
>There is no other number. There is a 24Hr helpdesk. However, seeing as
>you have access to news, I'd suggest posting in an suitable newsgroup
>(eg demon.ip.support.win95, or whatever)
This requires action by Demon. Nothing else will do. Sadly.
Thanks for the suggestions.
Andrew Scadding
Matthew Frost
Andrew Scadding <and...@scadding.demon.co.uk> wrote:
> In article <891193318.7758.0...@news.demon.co.uk>, Mike
> Bristow <mich...@bessie.mojo.org> writes
> last number redial is not available on this number ---- quote
Are you sure you don't mean (BT's) "Ringback Service" (press 5 at the
engaged tone)?
"Sorry, Ringback service cannot be used on this call."
Ringback definately won't work on the Helpdesk number.
> Yes, but I don't want to ask a question, I want them to *do* something.
> This requires action by Demon. Nothing else will do. Sadly.
If it's something you can ask them to do by email you could always try
sending email to "help...@demon.net"
Regards, Matthew
--
Matthew Frost http://www.frost.org/
"My feet, my arms and my ears. And, your feet."
Trevor Austin
>If it's something you can ask them to do by email you could always try
>sending email to "help...@demon.net"
>
Why, do they ever reply to them then. Not in my experience :o)
dave d
In article <bLUTDBAP...@scadding.demon.co.uk>, Andrew Scadding
<and...@scadding.demon.co.uk> writes
>Could some kind soul please confirm the telphone number of the Demon
>24hr helpdesk. I have it down as 0181 371 1010, which I took from an
>old edition of Dispatches.
>
>engaged.
>
>helpdesk?
>
>
>Andrew Scadding
^^^^^^^^ ITYM Scathing
hth
--
dave d.
Andrew Scadding
In article <qIWu9yAk...@dv-8.demon.co.uk>, David Richards <dv-
8...@nospam.demon.co.uk> writes
>On Sun, 29 Mar 1998 Andrew Scadding wrote;
>>last number redial is not available on this number ---- quote
>it does.
>
>ITYM 'ringback when free' is not available on the Demon helpdesk
>number; this is a network service which will call you back a few seconds
>after an engaged number becomes available - of course in Demon's case
>[*] someone else's call would have been answered in that time so it
>won't help you.
>
>[*] Even if Demon hadn't had the facility disabled.
>
Thanks again to all who replied.
You are right - it is ringback that is not available.
I tried that. I also pressed the redial button, probably some hundreds
of times over the period.
I also e-mailed helpdesk Saturday 7:30 pm. No reponse as yet, except
the standard automated thing.
I have just tried the number again (Mon 08:30) still engaged.
Perhaps I should rent a psychic, or send a message to Santa Claus.
Or e-mail the egregious Cliff with a suggestion that Demon's publicity
should mention a 24-hour/day 7day/week inaccessible help line. Bloody
useless, frankly.
Thanks again
Andrew Scadding
Karl Prust
Yes sounds like demon, on one of the few occasions I had trouble I had to
wait until about 03:30 to get an answer.
any other time we contact corporate sales and get them to do it for us,
they will say "call the tech help desk" we tell them you can't get through
to them and if it is not done we will drop our services with demon. A bit
harsh, but it works for us.
Andrew Scadding <and...@scadding.demon.co.uk> wrote in article
<5Y7r3CAz...@scadding.demon.co.uk>...
Malcolm Muir
David Richards (dv...@nospam.demon.co.uk) wrote:
> On Sun, 29 Mar 1998 Andrew Scadding wrote;
> >last number redial is not available on this number ---- quote
> 'Last number redial' is a button on your phone that does just what it says
> it does.
>
> ITYM 'ringback when free' is not available on the Demon helpdesk
> number; this is a network service which will call you back a few seconds
> after an engaged number becomes available - of course in Demon's case
> [*] someone else's call would have been answered in that time so it
> won't help you.
>
> [*] Even if Demon hadn't had the facility disabled.
For the record, *WE* have not disabled this facility. It is not
available on multiple line systems (auxiliary working for example),
only single lines. Do remember there are about 100 lines into Demon
and the helpdesk.
--
Malcolm S. Muir Demon Internet Ltd.
Sunderland 322 Regents Park Road
England London N3 2QQ
Tim Preston
Denis McMahon <de...@pickaxe.demon.co.uk> wrote:
> This is a common condition, and usually indicates that [a] there is a
> fault somewhere in the demon network (lusers included) which lots of
> people are phoning about; [b] tech support have taken the phones
> off-hook so they can play network quake uninterupted[1]; [c] both[2].
> [1] Of course they don't do this, so [a] is more likely the problem.
> [2] They wouldn't dream of disconnecting user serving kit to reduce
> their own ping times across the network either.
Trust me we don't need to O=)
--
Tim Preston. Demon Internet, Network Engineer: <t...@demon.net>
Peter McDermott
In article <L3fX8HAg...@scadding.demon.co.uk>,
Andrew Scadding <and...@scadding.demon.co.uk> wrote:
>>There is no other number. There is a 24Hr helpdesk. However, seeing as
>>you have access to news, I'd suggest posting in an suitable newsgroup
>>(eg demon.ip.support.win95, or whatever)
>Yes, but I don't want to ask a question, I want them to *do* something.
>This requires action by Demon. Nothing else will do. Sadly.
Can I suggest the 2.00am route? It gets pretty quiet after that.
Andrew Scadding
To bring the matter to a close, I have to tell you that a nice man
called David Robert Gibson of the Demon Internet helpdesk replied to my
Saturday e-mail, with a suggestion that I use the beta webmail service.
I have to explain that the problem involved an exceptionally long e-mail
which I was unable to download, and which was totally constipating my
mail dowload from the punt on which it was stored, so I wished to have
it deleted.
Using the beta webmail service I have deleted it myself, without further
recourse to demon helpdesk *but* that takes nothing away from the fact
that Mr Gibson's advice was Spot On. Thanks and top marks.
If I have a remaining problem with all of this, it is still that I have
been telephoning over the course, now, of four days. I e-mailed on
Saturday, two days ago. Although the reply from Mr Gibson is timed
08:49 this morning, I received it when I logged on this evening at 18:30
ish, despite having logged on during the afternoon.
In real life, it took Demon 48 hours to produce what was, essentially, a
simple and practical solution.
Malcolm Muir has pointed out that Demon themselves have not disabled the
BT facilities on their telephone line. He has not yet explained why the
helpdesk have been unable to respond to an e-mail or phone call within
(kindly) more than 24 hours.
Thanks again to all who have followed this thread. I am sure that you
will look forward to Malcolm's full and complete explanation as eagerly
as I do myself.
And to the contributor who suggested my surname should be Scathing.
I object to most variations - and there have been many - Seeding,
Sodding, Scabbing, Stabbing to name but a few. But in this instance, if
Scathing fits, I am obviously not alone among Demon's customers.
Andrew Scadding
Trevor Austin
>If I have a remaining problem with all of this, it is still that I have
>been telephoning over the course, now, of four days. I e-mailed on
>Saturday, two days ago. Although the reply from Mr Gibson is timed
>08:49 this morning, I received it when I logged on this evening at 18:30
>ish, despite having logged on during the afternoon.
And you still did a lot better than me. I STILL have two emails
outstanding, one from the 4th and one from about a week ago.
Trevor
Paul Terry
In article <m9L8+CAO...@scadding.demon.co.uk> Andrew Scadding
wrote:
concerning deletion of a large email:
>Thanks all again for your suggestions.
>
>To bring the matter to a close, I have to tell you that a nice man
>called David Robert Gibson of the Demon Internet helpdesk replied to my
>Saturday e-mail, with a suggestion that I use the beta webmail service.
Glad its fixed, but I am a bit puzzled because when it was suggested
that a quicker solution might be to ask in a demon.* newsgroup, you
implied that the (then unspecified) problem could only be solved by
Demon themselves.
As it happens, someone with the same problem who posted to d.i.s.newuser
this weekend, was shown how to use Telnet to do exactly the same thing
(delete an unwanted email). Of course, this doesn't excuse the problem
of a clogged-up Helpdesk, but Mike Bristow's suggesting of posting to an
appropriate newsgroup might have got you the solution more quickly.
--
Paul
Andrew Scadding
You are quite right.
I had checked out the POP3 instructions on www.demon.net but missed any
mention of the beta webmail, so assumed that I could not delete mail
from the server myself.
Had I read the thread you mention, I should have known better.
Andrew Scadding
In article <YjnDTWA8...@musonix.demon.co.uk>, Paul Terry
<pa...@musonix.demon.co.uk> writes
Andrew Scadding
marketing database developer
and...@scadding.demon.co.uk
(+44) (0) 1335 360036 phone
(+44) (0) 1335 361321 fax
Nicholas Finlay
On 30 Mar 1998 16:03:44 GMT, Tim Preston <t...@demon.net> wrote:
>Denis McMahon <de...@pickaxe.demon.co.uk> wrote:
>
>> This is a common condition, and usually indicates that [a] there is a
>> fault somewhere in the demon network (lusers included) which lots of
>> people are phoning about; [b] tech support have taken the phones
>> off-hook so they can play network quake uninterupted[1]; [c] both[2].
>
>> [1] Of course they don't do this, so [a] is more likely the problem.
>> [2] They wouldn't dream of disconnecting user serving kit to reduce
>> their own ping times across the network either.
Is it beyond Demon's ability to arrange for additional lines to the
helpdesk - and provide a simple voice message outlining the current
problem? It's *very* frustrating to keep redialing for ages to get a
response.
Nicholas Finlay
Malcolm Muir
So, you get answered and start paying BT (or whoever) for the
connection, followed by a recorded messages that (for example) does
not help you. Then what ?
It is not a number of lines problem, but a number of trained staff
problem. We are addressing this, but it takes time.
Malcolm Ogilvie
In article <35212...@muir-et2.staff.demon.net>, Malcolm Muir
<mal...@muir-et2.staff.demon.net> writes
repeated at intervals if necessary, telling you what number you are in
the queue. I guess it is subject to quite a lot of variables and queue
length is not necessarily very closely related to waiting time, but at
least it *seems* helpful. And it does give one the choice of hanging on
or ringing off and trying again later and hoping for a shorter queue.
Have Demon considered adding this facility?
Malcolm
--
Malcolm Ogilvie, Isle of Islay, Scotland, U.K.
Neil Barker
> Thanks again to all who have followed this thread. I am sure that you
> will look forward to Malcolm's full and complete explanation as
> eagerly as I do myself.
#Not aimed at Malcolm at all
Been here long have we ?
#
--
Neil Barker.
Dave Smith
Malcolm Muir wrote in message <35212...@muir-et2.staff.demon.net>...
>It is not a number of lines problem, but a number of trained staff
>problem. We are addressing this, but it takes time.
Yes a small queue atleast would be nice... atleast then you can do something
till you get to the top of the queue.
Regards,
--
+--------------------------------------------------------+
| Dave Smith - http://www.fddi.eu.org [currently down] |
| -= da...@fddi.eu.org =- |
+--------------------------------------------------------+
Mike Bristow
In article <dQ7RJIAV...@indaal.demon.co.uk>,
Malcolm Ogilvie <MAOg...@indaal.demon.co.uk> writes:
[snip]
> I have dialled helplines where you are given a recorded message,
> repeated at intervals if necessary, telling you what number you are in
> the queue. I guess it is subject to quite a lot of variables and queue
> length is not necessarily very closely related to waiting time, but at
> least it *seems* helpful. And it does give one the choice of hanging on
> or ringing off and trying again later and hoping for a shorter queue.
>
> Have Demon considered adding this facility?
Yes. A discussion in here happens, oh, every couple of
minutes^Wmonths or so.
The arguments for are:
o some people like listening to bollocks^Whigh class music
and interesting messages saying next-to-nothing.
The arguments against are:
o some people object to paying money on their phone bill
for no major gain (the _average_ time taken to reach
someone in support probably doesn't change under the two
systems, at a guess)
o many people have a modem and a voice telephone on the same
line, so can basically do:
while (true) {
reset_modem();
crank_modem_volume_up_all_the_way();
dial("0181 371 ohbuggeriveforgottenit");
}
and go and do something usefull while their computer
does all the work.
The astute may notice a bias in my reporting of the debate.
--
"Absolutely nothing should be concluded from these figures except that
no conclusion can be drawn from them."
-- Joseph L. Brothers, Linux/PowerPC Project
Mike Bristow
In article <iyHN9BA+...@scadding.demon.co.uk>,
Andrew Scadding <and...@scadding.demon.co.uk> writes:
> You are quite right.
>
> I had checked out the POP3 instructions on www.demon.net but missed any
> mention of the beta webmail, so assumed that I could not delete mail
> from the server myself.
POP3 also has the ability to delete mail (after examining the headers).
I forget the RFC off the top of my head, but you could have done it
with the ``telnet'' program that all RealOS's and some ToyOS's come
with. (Am I right in thinking that even Winblows 85 has an
exceptionally sucky and gooey telnet client?)
> marketing database developer
marketing? Ah. >;-)
Mike Pellatt
On Tue, 31 Mar 1998 19:42:51 +0100, Dave Smith <da...@fddi.eu.org> wrote:
>Malcolm Muir wrote in message <35212...@muir-et2.staff.demon.net>...
>
>>It is not a number of lines problem, but a number of trained staff
>>problem. We are addressing this, but it takes time.
>
>Yes a small queue atleast would be nice... atleast then you can do something
>till you get to the top of the queue.
<malcolm>
There is a small queue.
</malcolm>
--
Mike Pellatt
Brian {Hamilton Kelly}
In article <m9L8+CAO...@scadding.demon.co.uk>
and...@scadding.demon.co.uk "Andrew Scadding" writes:
> I have to explain that the problem involved an exceptionally long e-mail
> which I was unable to download, and which was totally constipating my
> mail dowload from the punt on which it was stored, so I wished to have
> it deleted.
>
> Using the beta webmail service I have deleted it myself, without further
> recourse to demon helpdesk *but* that takes nothing away from the fact
> that Mr Gibson's advice was Spot On. Thanks and top marks.
Why didn't you post that this was your problem? Many people could have
pointed you towards the web-mail service, or to using POP3 manually:
1) Open a telnet session to pop3.demon.co.uk on port 110
2) Upon seeing "+OK", type "user scadding" (in all cases, without the
quotes, and finishing off with a CR)
3) Upon seeing "+OK", type "pass password" (with appropriate
substitution)
4) Upon seeing "+OK", type "list"
5) You will see a list of numbers, each accompanied with a size in
bytes; select that which you suspect is the culprit, and type
"dele n" where n is the number. (If you wish, you can check
beforehand with "*env n" as to the mail's envelope.)
6) Upon seeing "+OK", type "quit".
> If I have a remaining problem with all of this, it is still that I have
> been telephoning over the course, now, of four days. I e-mailed on
> Saturday, two days ago. Although the reply from Mr Gibson is timed
> 08:49 this morning, I received it when I logged on this evening at 18:30
> ish, despite having logged on during the afternoon.
I can't understand your problem with the telephone line; except when
there has been a disaster at Demon Towers, it's NEVER taken me more than
five minutes to get a ringing tone, merely through use of the redial key
on a telephone. (Using a script and dialling with the modem, it's never
taken more than 3 minutes: the use of a real phone is when I'm calling
from the office.)
> And to the contributor who suggested my surname should be Scathing.
>
> I object to most variations - and there have been many - Seeding,
> Sodding, Scabbing, Stabbing to name but a few. But in this instance, if
> Scathing fits, I am obviously not alone among Demon's customers.
Perhaps that contributor speaks Welsh; in Welsh, the digraphs TH and DD
both represent a sound that is written TH in English, but the DD form is
the voiced one (cf. THis and THin; the former uses the DD spelling in
Welsh). *I* thought it was a clever philological pun :-) especially
since the TH in scathing IS pronounced as the Welsh DD!
--
Brian {Hamilton Kelly} b...@dsl.co.uk
"The fundamental design flaws [of the products of the Micros^WSirius
Cybernetics Corporation] are completely hidden by their superficial
design flaws." SLATFATF 1983 --- wasn't Douglas Adams prescient?:-)
Malcolm Muir
Dave Smith (da...@fddi.eu.org) wrote:
> Malcolm Muir wrote in message <35212...@muir-et2.staff.demon.net>...
>
> >It is not a number of lines problem, but a number of trained staff
> >problem. We are addressing this, but it takes time.
>
>
> Yes a small queue atleast would be nice... atleast then you can do something
> till you get to the top of the queue.
Exactly.
Malcolm Muir
Malcolm Ogilvie (MAOg...@indaal.demon.co.uk) wrote:
> In article <35212...@muir-et2.staff.demon.net>, Malcolm Muir
> >> Is it beyond Demon's ability to arrange for additional lines to the
> >> helpdesk - and provide a simple voice message outlining the current
> >> problem? It's *very* frustrating to keep redialing for ages to get a
> >> response.
> >
> >So, you get answered and start paying BT (or whoever) for the
> >connection, followed by a recorded messages that (for example) does
> >not help you. Then what ?
> >
> >It is not a number of lines problem, but a number of trained staff
> >problem. We are addressing this, but it takes time.
> >
> I have dialled helplines where you are given a recorded message,
> repeated at intervals if necessary, telling you what number you are in
> the queue. I guess it is subject to quite a lot of variables and queue
> length is not necessarily very closely related to waiting time, but at
> least it *seems* helpful. And it does give one the choice of hanging on
> or ringing off and trying again later and hoping for a shorter queue.
>
> Have Demon considered adding this facility?
Of course and it has been addressed here before.
'Welcome to Demon Internet ... Your are currently number 48 in the
queue and will be answered in 194 minutes'.
Would that reduce the level of complaint or increase it given
you have to pay to hear it and wait ?
Such queues are fine if the anticipated wait time is reasonable.
They are totally unacceptable if the queue wait time is longer than
a few minutes.
Malcolm Ogilvie
In article <35218...@muir-et2.staff.demon.net>, Malcolm Muir
<mal...@muir-et2.staff.demon.net> writes
>Malcolm Ogilvie (MAOg...@indaal.demon.co.uk) wrote:
>> In article <35212...@muir-et2.staff.demon.net>, Malcolm Muir
>
>> >
>> >problem. We are addressing this, but it takes time.
>> >
>> I have dialled helplines where you are given a recorded message,
>> repeated at intervals if necessary, telling you what number you are in
>> the queue. I guess it is subject to quite a lot of variables and queue
>> length is not necessarily very closely related to waiting time, but at
>> least it *seems* helpful. And it does give one the choice of hanging on
>> or ringing off and trying again later and hoping for a shorter queue.
>>
>> Have Demon considered adding this facility?
>
>Of course and it has been addressed here before.
I'm sure it has, but not since I started subscribing to this ng, which
is only since the mail/news service started to have its recent problems
and I wanted to know more about it ;-(((
>
>'Welcome to Demon Internet ... Your are currently number 48 in the
>queue and will be answered in 194 minutes'.
>
>Would that reduce the level of complaint or increase it given
>you have to pay to hear it and wait ?
>
If I heard that I was number 48 I would ring off (thereby shortening the
queue!) and try again later hoping to hear the next time that I was only
number 3 or 4 ;-))))
>Such queues are fine if the anticipated wait time is reasonable.
>They are totally unacceptable if the queue wait time is longer than
>a few minutes.
>
Agreed and I guess we all look forward to the results of your current
staff training programme.
Nicholas Finlay
>>> >It is not a number of lines problem, but a number of trained staff
>>> >problem. We are addressing this, but it takes time.
The company I work for has an IT helpdesk number which greets you with
"press 1 to hear details of any known network problems, 2 to speak to
a member of the helpdesk....etc".
Would such a system not be capable of delivering the 'gist' of the
problem - and more importantly an idea of whether the outage is
likely to last minutes or hours???
Nicholas Finlay
Clive D.W. Feather
In article <891381...@dsl.co.uk>, Brian {Hamilton Kelly}
<b...@dsl.co.uk> writes
>Perhaps that contributor speaks Welsh; in Welsh, the digraphs TH and DD
>both represent a sound that is written TH in English, but the DD form is
>the voiced one (cf. THis and THin; the former uses the DD spelling in
>Welsh).
[Warning: veering off-topic at speed]
Is that so ? Interesting. You will know, of course, that the Icelandic
and Old English letters for the voiced sound ("eth") look rather like a
D with a line through them. I presume there's a relationship ?
--
Clive D.W. Feather | Director of Software Development | Home email:
Tel: +44 181 371 1138 | Demon Internet Ltd. | <cl...@davros.org>
Fax: +44 181 371 1037 | <cl...@demon.net> |
Written on my laptop; please observe the Reply-To address |
Paul Womar
Malcolm Muir <mal...@muir-et2.staff.demon.net> wrote:
> Such queues are fine if the anticipated wait time is reasonable.
> They are totally unacceptable if the queue wait time is longer than
> a few minutes.
I totally agree. How many "Active" lines are there compared to the
number of people answering them?
Paul Womar
Nicholas Finlay <Nich...@nicf.demon.co.REMOVE.uk> wrote:
> The company I work for has an IT helpdesk number which greets you with
> "press 1 to hear details of any known network problems, 2 to speak to
> a member of the helpdesk....etc".
>
> Would such a system not be capable of delivering the 'gist' of the
> problem - and more importantly an idea of whether the outage is
> likely to last minutes or hours???
Ok so I listen to the network message and my problem isn't there, I'm
ringing up to find out why I can't get my copy of Outlook to post an
MPEG signature and wait for hours...
A "known faults" line is a good idea, having it on the same number as
the helpdesk is a bad idea.
Brian {Hamilton Kelly}
In article <9uEau2A2...@romana.davros.org>
cl...@demon.net "Clive D.W. Feather" writes:
> In article <891381...@dsl.co.uk>, Brian {Hamilton Kelly}
> <b...@dsl.co.uk> writes
> >Perhaps that contributor speaks Welsh; in Welsh, the digraphs TH and DD
> >both represent a sound that is written TH in English, but the DD form is
> >the voiced one (cf. THis and THin; the former uses the DD spelling in
> >Welsh).
>
> [Warning: veering off-topic at speed]
>
> Is that so ? Interesting. You will know, of course, that the Icelandic
> and Old English letters for the voiced sound ("eth") look rather like a
> D with a line through them. I presume there's a relationship ?
Indeed, I'm sure there must be some relationship. Also note that voiced
"eth" is the pronunciation of the letter delta in modern Greek, which
again looks like a d (indeed, the letter form D of the latin alphabet
derives from capital Delta).
BTW, doesn't the lower-case "edd" (to transplant the Welsh letter to
Iceland:-) look rather like the partial diffferentiation symbol, with a
line added? Maths and multiple languages/alphabets in one posting
<d&rfc>
Bob Adams
>It is not a number of lines problem, but a number of trained staff
>problem. We are addressing this, but it takes time.
How much longer?
--
Spam to: mailto:%20e...@server.com
Email to: bob at amster dot demon dot co dot uk
ap...@salterg.demon.co.uk
>I forget the RFC off the top of my head, but you could have done it
>with the ``telnet'' program that all RealOS's and some ToyOS's come
>with. (Am I right in thinking that even Winblows 85 has an
>exceptionally sucky and gooey telnet client?)
Yep. And the first thing you should do after having set up your
internet connection is visit www.hilgraeve.com and download
HyperTerminal : Private Edition (v3) which adds Telnet to the
perfectly adequate Terminal program supplied with Windoze 95.
Cya,
Barry
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Everybody wants to go to heaven, but nobody wants to die.
Peter McDermott
In article <2sHbGHAm...@indaal.demon.co.uk>,
Malcolm Ogilvie <MAOg...@indaal.demon.co.uk> wrote:
>>Would that reduce the level of complaint or increase it given
>>you have to pay to hear it and wait ?
>>
>If I heard that I was number 48 I would ring off (thereby shortening the
>queue!) and try again later hoping to hear the next time that I was only
>number 3 or 4 ;-))))
And what, pray you aren't behind four people like the guy
whose call took two hours?