VoodoPhone are finally calling in the exorcist for their Demon problem!
I just received this from Namesco. At least it isn't for April 1st!
WARNING: Termination of all Demon subdomains on 29th May.
Following is the message I was sent today:
IMPORTANT:
Demon sub-domain withdrawal
Dear customer,
We are writing to let you know that Vodafone has made the decision to no
longer allow customers to license usage of the Demon domain name from
June 2020. This means the sub-domain attached to your Namesco services
will need to be updated to a new domain - we are asking you to update
yours before 29th May 2020 to avoid service disruption.
What's happening and when?
When your services were migrated from Vodafone you were able to continue
using the Demon sub-domain free of charge as there was a license awarded
to Namesco as part of the transfer. Each year we have negotiated, with
Vodafone, to continue the license to keep your services up and running.
Additionally, we have attempted to purchase the Demon domain from
Vodafone on multiple occasions, however each time, our offers have been
rejected.
Unfortunately, Vodafone have now made the decision to no longer license
the domain to any third parties. As a result, your services attached to
the domain will stop working when our license ends and so we are asking
you to move to a new domain by 29th May 2020.
How will this impact me?
On 14th June 2020, the services below will cease to operate:
nezumi.demon.co.uk
In order to keep using your Namesco services your email and/or web
address will need to change.
Vodafone controls the Domain Name Servers for the Demon domain and they
will not allow us to route any incoming email or web traffic beyond June
so it is important that you make this change and communicate your new
email address to important people ahead of 14 June 2020.
The good news is that you will not lose any existing emails, we will
ensure these are associated to your new email address. We will also
guide you through the setup process that will enable you to continue
accessing your mail in the usual way.
What will I need to change?
First of all, you will need to choose a new domain name to replace your
existing Demon address. We would strongly recommend that you choose an
appropriate personal domain that can be registered to you. This means
you’ll always be in control of your domain name and it could be shorter
and easier to remember. For example, your domain might look like this...
nezumi.co.uk
To make this process as easy as possible we are offering you a .
co.uk,
.uk or .com domain free for one year. Click below to see what domains
are available and use code - DUXSPVCT - to get your discount:
Search now
If you do not want a personal domain name, we can offer you an
alternative sub-domain controlled by Namesco. You would not own this
domain name but there would be no ongoing charge for it. Your new
address would be:
nezumi.ndonet.com
What do I need to do next?
Get in touch with us by raising a support ticket via your Online Control
Panel, using the ticket title “DEMON” and we will get the process started.
Alternatively, you can call us on 0345 653 9660. Please be advised we’ll
be helping a lot of customers with this Demon change and due to the
global Covid-19 crisis, we’ve also redistributed our workforce to enable
home working so do bear with us if there is a delay answering your call
while we adjust to the new working arrangements.
We know this change is frustrating, especially during these
unprecedented and difficult times, but please know we tried all we could
to avoid this situation. We are extremely disappointed that Vodafone has
chosen to revoke the license and would not consider selling the domain
to Namesco and we’ll do everything in our power to make this process as
painless as possible for you.
We’re committed to providing the best support we can and we thank you
for your patience and understanding.
Kind regards,
Customer Support Team
names.co.uk
--
Regards,
Martin Brown