Modem connect speed

[mbo...@mb1.demon.co.uk]

Why will my 56K modem modem connect at no faster than 33.6K?

I am using the Premier Connect service and dial 0844 0416662.

It appears to want to negotiate a higher speed but after a number of
changes in negotiation tones it always connects at 33.6K.

Any ideas?

Mike

[Denis Mcmahon]

mbo...@mb1.demon.co.uk wrote:

Firstly, demon.tech.modems is probably a better place to ask, I have
cross-posted and set a follow up.

OK, now for the questions:

Have you downloaded and installed all relevant patches, driver
updates, firmware updates etc for the modem?

Has the modem ever connected to demon at > 33k6 in the past?

... On the same phone line?

Has the modem ever connected to another ISP at > 33k6 in the past?

... On the same phone line?

Call BT Faults and ask if the line is connected through a DACS unit?

Rgds
Denis
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