Help! updated to 6.4 gotadsl nildram user
George Maxwell
I have just updated to Turnpike 6.4. This is a clean install on a new
box Win XP Pro sp1=sp2.
I am a Nildram adsl user (gotadsl.co.uk)
My question is this:
I am having problems in getting my email to work! Yep I wrote the
settings down before hand but it would seem I have made an error
somewhere along the line.
If there are any Nilly users on board I would be grateful for help in
configuring TP.
MY account is the dsl gotadsl.co.uk type.
I had Turnpike 6.02 previously set to mirror mail from nilly
Help please
Cheers
Joss
--
George Maxwell
Jim Crowther
>I had Turnpike 6.02 previously set to mirror mail from nilly
If you just installed 6.04 on top of 6.02, then all your settings should
have remained the same...
How did you do the install/upgrade, and what questions (if any) were you
asked by the installer?
--
Jim Crowther "It's MY computer" (tm SMG)
Always learning.
George Maxwell
<Don't_bo...@blackhole.do-not-spam.me.uk> joss stops and ponders a
while before scribbling this reply
>On Mon, 8 Nov 2004 18:24:08, George Maxwell wrote:
>
>>I had Turnpike 6.02 previously set to mirror mail from nilly
>
>If you just installed 6.04 on top of 6.02, then all your settings
>should have remained the same...
>
>How did you do the install/upgrade, and what questions (if any) were
>you asked by the installer?
>
said it was a clean install on a new box ! Not an up grade to 6.02.
I used the 6.04 installer from demon and used the pre configured setting
Nildram on - line.
Everything works fine with the exception to Mail. News is working.
Set to use external connection which it does fine.
I do think its the Nildram settings in configure Mail that's the
problem.
Under config email transfer I have :-
Settings for ISP = Nildram On-Line
Sending email (by smtp)
Browse enabled
Deliver enabled
Mail gateway smtp.gotadsl.co.uk
Under Receiving email
browse enabled
Deliver enabled
Enable POP3 accounts enabled
Configure POP3 mail collection
Server name pop3gotadsl.co.uk
set to mirror
Port pop3
cheers
joss
--
George Maxwell
Paul Terry
<geo...@maxwell1.gotadsl.co.uk> writes
>In message <3UHlDek8...@nospam.at.my.choice.of.UID>, Jim Crowther
><Don't_bo...@blackhole.do-not-spam.me.uk> joss stops and ponders a
>while before scribbling this reply
>>On Mon, 8 Nov 2004 18:24:08, George Maxwell wrote:
>>
>>>I had Turnpike 6.02 previously set to mirror mail from nilly
>>
>>If you just installed 6.04 on top of 6.02, then all your settings
>>should have remained the same...
>>
>>How did you do the install/upgrade, and what questions (if any) were
>>you asked by the installer?
>>
>If you had read my first message properly, you would have noted that i
>said it was a clean install on a new box ! Not an up grade to 6.02.
Erm ... I expect Jim (like me) did read your first message properly.
The point is that if you want to install Turnpike on a new machine with
an existing ISP, you should follow the very clear instructions in the
Helpfile. These include copying the data files first and then installing
Turnpike over the top.
That way, you don't lose your settings. Anyway,
>Configure POP3 mail collection
>Server name pop3gotadsl.co.uk
>set to mirror
>Port pop3
That much is probably OK - you need to create a mail log (click the
debug box) and then examine that to see what is wrong.
The most likely thing is probably specifying your username in the wrong
format ... didn't we go through all this with you only a few weeks ago?
Back then we discovered that it needed to be ...
geo...@maxwell1.gotadsl.co.uk See:
http://www.google.co.uk/groups?selm=bvHum3N3uxb%24EwNa%40gotadsl.co.uk
--
Paul Terry
John Hall
George Maxwell <geo...@maxwell1.gotadsl.co.uk> writes:
>Configure POP3 mail collection
>Server name pop3gotadsl.co.uk
My guess (and it's no more than that) is that there should be a dot
between "pop3" and "gotadsl", by analogy with your outgoing mail server
name of smtp.gotadsl.co.uk.
--
John Hall
"The covers of this book are too far apart."
Ambrose Bierce (1842-1914)
Jim Crowther
>In message <3UHlDek8...@nospam.at.my.choice.of.UID>, Jim Crowther
><Don't_bo...@blackhole.do-not-spam.me.uk> joss stops and ponders a
>while before scribbling this reply
>>On Mon, 8 Nov 2004 18:24:08, George Maxwell wrote:
>>
>>>I had Turnpike 6.02 previously set to mirror mail from nilly
>>
>>If you just installed 6.04 on top of 6.02, then all your settings
>>should have remained the same...
>>
>>How did you do the install/upgrade, and what questions (if any) were
>>you asked by the installer?
>>
>If you had read my first message properly, you would have noted that i
>said it was a clean install on a new box !
Whoops, sorry, I was misled by 'update'.
>Not an up grade to 6.02.
>I used the 6.04 installer from demon and used the pre configured
>setting Nildram on - line.
>Everything works fine with the exception to Mail. News is working.
>Set to use external connection which it does fine.
>I do think its the Nildram settings in configure Mail that's the
>problem.
[]
>Configure POP3 mail collection
>Server name pop3gotadsl.co.uk
>set to mirror
>Port pop3
With, I assume, the correct username/password. What does a debug log
show?
George Maxwell
<nospam...@jhall.co.uk> joss stops and ponders a while before
scribbling this reply
>In article <SZI7fjAG...@gotadsl.co.uk>,
> George Maxwell <geo...@maxwell1.gotadsl.co.uk> writes:
>>Configure POP3 mail collection
>>Server name pop3gotadsl.co.uk
>
>My guess (and it's no more than that) is that there should be a dot
>between "pop3" and "gotadsl", by analogy with your outgoing mail server
>name of smtp.gotadsl.co.uk.
Thanks John. But having again checked, there is a dot in the correct
place. I just typed it like above.
joss
--
George Maxwell
Jim Smith
<geo...@maxwell1.gotadsl.co.uk> writes
What error do you get in the turnpike log?
--
Jim Smith
Because of their persistent net abuse, I ignore mail from
these domains (among others) .yahoo.com .hotmail.com .kr .cn .tw
For an explanation see <http://www.jimsmith.demon.co.uk/spam>
Matthew P Jones
on Mon, 8 Nov 2004 -
I am also a Nildram user
My settings are -
Outgoing server -
If connected to Nildram you don't need to put an account name or
password for smtp
For ppo3 -
server pop3.gotadsl.co.uk
Mailbox xx...@gotadsl.co.uk where xxxx is the bit before the @ in your
gotadsl email address
password hopefully you know it
I would add that I had an existing Nildram ADSL before the dsl service
started, so perhaps I am accessing the old smtp server
Hope this helps
Matthew
--
Matthew P Jones - www.amersham.org.uk
My view of the Metropolitan Line www.metroland.org.uk - actually I like it
Don't reply to ne...@amersham.org.uk it will not be read
You can reply to knap AT Nildram dot co dot uk
George Maxwell
<nos...@musonix.demon.co.uk> joss stops and ponders a while before
Erm thanks for that Terry. But September 2003 is a tad over a couple of
weeks me thinks, ahem hahahahaha. But yes that was I anyway. And the
problem then was a mistyped name. Unfortunately its not that this time.
And noooooo I didn't copy over the data files. nuff said eh ?
joss
--
George Maxwell
David Livingstone
>Server name pop3gotadsl.co.uk
mailbox
user...@gotadsl.co.uk & yourpassword
and Direct Connection rather than a modem?
--
David
George Maxwell
<numb...@airds.co.uk> joss stops and ponders a while before scribbling
this reply
Yep that is what I have
here's a section of the log
PASS *****
-ERR authorization failed
Mon, 8 Nov 2004 21:21:48 Finished collecting mail from POP3 server
pop3.gotadsl.co.uk
Mon, 8 Nov 2004 21:24:24 News connection to news.nildram.co.uk closed -
filing continues
Mon, 8 Nov 2004 21:24:24 News from news.nildram.co.uk completed, 249
articles fetched, 0 posted
Mon, 8 Nov 2004 21:31:40 Collecting Usenet News from news.nildram.co.uk
Mon, 8 Nov 2004 21:31:40 Collecting Usenet News from
giganews.nildram.co.uk
Mon, 8 Nov 2004 21:31:42 News connection to giganews.nildram.co.uk
closed - filing continues
Mon, 8 Nov 2004 21:31:42 News from giganews.nildram.co.uk completed, 0
articles fetched, 0 posted
Mon, 8 Nov 2004 21:31:47 Collecting mail from POP3 server
pop3.gotadsl.co.uk
Mon, 8 Nov 2004 21:31:48 POP3 command failure while talking to
pop3.gotadsl.co.uk:
PASS *****
-ERR authorization failed
Mon, 8 Nov 2004 21:31:48 Finished collecting mail from POP3 server
pop3.gotadsl.co.uk
Mon, 8 Nov 2004 21:32:14 News connection to news.nildram.co.uk closed -
filing continues
Mon, 8 Nov 2004 21:32:14 News from news.nildram.co.uk completed, 59
articles fetched, 0 posted
Mon, 8 Nov 2004 21:41:40 Collecting Usenet News from news.nildram.co.uk
Mon, 8 Nov 2004 21:41:40 Collecting Usenet News from
giganews.nildram.co.uk
Mon, 8 Nov 2004 21:41:41 News connection to news.nildram.co.uk closed -
filing continues
Mon, 8 Nov 2004 21:41:41 News from news.nildram.co.uk completed, 1
articles fetched, 0 posted
Mon, 8 Nov 2004 21:41:41 News connection to giganews.nildram.co.uk
closed - filing continues
Mon, 8 Nov 2004 21:41:41 News from giganews.nildram.co.uk completed, 0
articles fetched, 0 posted
Mon, 8 Nov 2004 21:41:47 Collecting mail from POP3 server
pop3.gotadsl.co.uk
Mon, 8 Nov 2004 21:41:47 POP3 command failure while talking to
pop3.gotadsl.co.uk:
PASS *****
-ERR authorization failed
Mon, 8 Nov 2004 21:41:47 Finished collecting mail from POP3 server
pop3.gotadsl.co.uk
Mon, 8 Nov 2004 21:51:41 Collecting Usenet News from news.nildram.co.uk
Mon, 8 Nov 2004 21:51:41 Collecting Usenet News from
giganews.nildram.co.uk
Mon, 8 Nov 2004 21:51:41 News connection to news.nildram.co.uk closed -
filing continues
Mon, 8 Nov 2004 21:51:41 News from news.nildram.co.uk completed, 2
articles fetched, 0 posted
Mon, 8 Nov 2004 21:51:42 News connection to giganews.nildram.co.uk
closed - filing continues
Mon, 8 Nov 2004 21:51:42 News from giganews.nildram.co.uk completed, 0
articles fetched, 0 posted
Mon, 8 Nov 2004 21:51:48 Collecting mail from POP3 server
pop3.gotadsl.co.uk
Mon, 8 Nov 2004 21:51:48 POP3 command failure while talking to
pop3.gotadsl.co.uk:
PASS *****
-ERR authorization failed
Mon, 8 Nov 2004 21:51:48 Finished collecting mail from POP3 server
pop3.gotadsl.co.uk
Mon, 8 Nov 2004 21:58:19 Collecting mail from POP3 server
pop3.gotadsl.co.uk
Mon, 8 Nov 2004 21:58:19 POP3 command failure while talking to
pop3.gotadsl.co.uk:
PASS *****
-ERR authorization failed
Mon, 8 Nov 2004 21:58:19 Finished collecting mail from POP3 server
pop3.gotadsl.co.uk
Mon, 8 Nov 2004 21:58:21 Collecting Usenet News from news.nildram.co.uk
Mon, 8 Nov 2004 21:58:21 Collecting Usenet News from
giganews.nildram.co.uk
Mon, 8 Nov 2004 21:58:22 News connection to news.nildram.co.uk closed -
filing continues
Mon, 8 Nov 2004 21:58:22 News from news.nildram.co.uk completed, 2
articles fetched, 0 posted
Mon, 8 Nov 2004 21:58:22 News connection to giganews.nildram.co.uk
closed - filing continues
Mon, 8 Nov 2004 21:58:22 News from giganews.nildram.co.uk completed, 0
articles fetched, 0 posted
--
George Maxwell
Matthew P Jones
<geo...@maxwell1.gotadsl.co.uk> wrote on Mon, 8 Nov 2004 -
>In message <$w6wCFWp...@airds.nildram.co.uk>, David Livingstone
><numb...@airds.co.uk> joss stops and ponders a while before scribbling
>this reply
>>In message <SZI7fjAG...@gotadsl.co.uk>, George Maxwell
>><geo...@maxwell1.gotadsl.co.uk> writes
>>
>>>Server name pop3gotadsl.co.uk
>>
>>pop3.gotadsl.co.uk
>>
>>mailbox
>>user...@gotadsl.co.uk & yourpassword
>>
>>
>>and Direct Connection rather than a modem?
>
>
>Yep that is what I have
>
>here's a section of the log
>
> PASS *****
> -ERR authorization failed
>Mon, 8 Nov 2004 21:21:48 Finished collecting mail from POP3 server
>pop3.gotadsl.co.uk
Can you access your mail box via the web mail?
You can get configuration and setup details for your account at
https://www.userarea.co.uk/nildram/index.aspx
Their support number is also quite good if you ring during office hours
John Underwood
demon.ip.support.turnpike (Reference: <x53zngB4...@gotadsl.co.uk>)
>And noooooo I didn't copy over the data files. nuff said eh ?
I suggest you start again, following the recommended procedure and, when
(and if) that goes wrong, come to ask for help.
I would suggest, however, that you also make sure that you know the
right login name and password for the POP3 box, since your log shows
that one or both of these is incorrect.
--
John Underwood
Do not change the Reply-To: address -it will work if you use it within 30 days.
After that visit <http://theunderwoods.org.uk/contact.html> for a current
contact address. Do not write to the From: address.
George Maxwell
<ne...@amersham.org.uk> joss stops and ponders a while before scribbling
>In reply to news post, which George Maxwell
><geo...@maxwell1.gotadsl.co.uk> wrote on Mon, 8 Nov 2004 -
>>In message <$w6wCFWp...@airds.nildram.co.uk>, David Livingstone
>><numb...@airds.co.uk> joss stops and ponders a while before
>>scribbling this reply
>>>In message <SZI7fjAG...@gotadsl.co.uk>, George Maxwell
>>><geo...@maxwell1.gotadsl.co.uk> writes
>>>
>>>>Server name pop3gotadsl.co.uk
>>>
>>>pop3.gotadsl.co.uk
>>>
>>>mailbox
>>>user...@gotadsl.co.uk & yourpassword
>>>
>>>
>>>and Direct Connection rather than a modem?
>>
>>
>>Yep that is what I have
>>
>>here's a section of the log
>>
>> PASS *****
>> -ERR authorization failed
>>Mon, 8 Nov 2004 21:21:48 Finished collecting mail from POP3 server
>>pop3.gotadsl.co.uk
>. . .
>
>Can you access your mail box via the web mail?
>
>http://webmail.nildram.net/
Yes I can access my mail box via the web. No problems there
>
>
>You can get configuration and setup details for your account at
>
>https://www.userarea.co.uk/nildram/index.aspx
Yep got all those too Matthew.
>
>
>Their support number is also quite good if you ring during office hours
>
>Matthew
Cheers
--
George Maxwell
George Maxwell
Underwood <newsab...@deleteifspam.theunderwoods.org.uk> joss stops
>demon.ip.support.turnpike (Reference: <x53zngB4...@gotadsl.co.uk>)
>
>
>>And noooooo I didn't copy over the data files. nuff said eh ?
Reason I didn't copy over data files was due to failed hard drive
>
>I suggest you start again, following the recommended procedure and,
>when (and if) that goes wrong, come to ask for help.
Fair enough John. We live and learn
>
>I would suggest, however, that you also make sure that you know the
>right login name and password for the POP3 box, since your log shows
>that one or both of these is incorrect.
I did write all the settings down and used them, which has served me
well over the years. I also do know my login name and password for POP3
box.
However, In Nildrams wisdom they have the .gotadsl.co.uk domain and
nildram.co.uk domain. I have the gotadsl.co.uk domain. I will ring them
today. Thanks for the help offered.
joss
--
George Maxwell
Paul Terry
<geo...@maxwell1.gotadsl.co.uk> writes
>Erm thanks for that Terry. But September 2003 is a tad over a couple of
>weeks me thinks, ahem hahahahaha. But yes that was I anyway. And the
>problem then was a mistyped name. Unfortunately its not that this time.
Your log doesn't show whether you have mis-typed your logon details or
not - but it looks likely that either USER or PASSWORD is typed
incorrectly. Remember that passwords are case sensitive.
You need to check the "debug" box in Configure, Email Transfer in order
to generate a full log, which should then tell you which of the two is
wrong.
--
Paul Terry
George Maxwell
><geo...@maxwell1.gotadsl.co.uk> writes
>
>>Erm thanks for that Terry. But September 2003 is a tad over a couple
>>of weeks me thinks, ahem hahahahaha. But yes that was I anyway. And
>>the problem then was a mistyped name. Unfortunately its not that this
>>
>
>not - but it looks likely that either USER or PASSWORD is typed
>incorrectly. Remember that passwords are case sensitive.
>
>You need to check the "debug" box in Configure, Email Transfer in order
>to generate a full log, which should then tell you which of the two is
>wrong.
>
Tue, 9 Nov 2004 10:20:09 POP3[C32] -> QUIT
Tue, 9 Nov 2004 10:20:09 Finished collecting mail from POP3 server
pop3.gotadsl.co.uk
Tue, 9 Nov 2004 10:20:19 Collecting mail from POP3 server
pop3.gotadsl.co.uk
Tue, 9 Nov 2004 10:20:19 POP3[C33] <- +OK AVG POP3 Proxy Server Beta -
7.0.279/7.0.279 [264.12.8]
Tue, 9 Nov 2004 10:20:19 POP3[C33] -> USER maxwell1.gotadsl.co.uk
Tue, 9 Nov 2004 10:20:19 POP3[C33] <- +OK
Tue, 9 Nov 2004 10:20:19 POP3[C33] -> PASS *****
Tue, 9 Nov 2004 10:20:19 POP3[C33] <- -ERR authorization failed
Tue, 9 Nov 2004 10:20:19 POP3 command failure while talking to
pop3.gotadsl.co.uk:
PASS *****
-ERR authorization failed
Tue, 9 Nov 2004 10:20:19 Finished collecting mail from POP3 server
pop3.gotadsl.co.uk
Tue, 9 Nov 2004 10:20:22 Collecting Usenet News from news.nildram.co.uk
Tue, 9 Nov 2004 10:20:22 Collecting Usenet News from
giganews.nildram.co.uk
Tue, 9 Nov 2004 10:20:24 News connection to giganews.nildram.co.uk
closed - filing continues
Tue, 9 Nov 2004 10:20:24 News from giganews.nildram.co.uk completed, 0
articles fetched, 0 posted
Tue, 9 Nov 2004 10:20:34 News connection to news.nildram.co.uk closed -
filing continues
Tue, 9 Nov 2004 10:20:34 News from news.nildram.co.uk completed, 3
articles fetched, 0 posted
Tue, 9 Nov 2004 10:21:08 Collecting mail from POP3 server
pop3.gotadsl.co.uk
Tue, 9 Nov 2004 10:21:08 POP3[C34] <- +OK AVG POP3 Proxy Server Beta -
7.0.279/7.0.279 [264.12.8]
Tue, 9 Nov 2004 10:21:08 POP3[C34] -> USER maxwell1.gotadsl.co.uk
Tue, 9 Nov 2004 10:21:08 POP3[C34] <- +OK
Tue, 9 Nov 2004 10:21:08 POP3[C34] -> PASS *****
Tue, 9 Nov 2004 10:21:08 POP3[C34] <- -ERR authorization failed
Tue, 9 Nov 2004 10:21:08 POP3 command failure while talking to
pop3.gotadsl.co.uk:
PASS *****
-ERR authorization failed
Tue, 9 Nov 2004 10:21:08 Finished collecting mail from POP3 server
pop3.gotadsl.co.uk
Perchance that AVG is anything to do with this ?
--
George Maxwell
John Underwood
demon.ip.support.turnpike (Reference: <crPUmtM3...@gotadsl.co.uk>)
>Perchance that AVG is anything to do with this ?
AVG should be checking anything written to your disk. You may also have
asked it to check the content of incoming and outgoing mail (personally,
I wouldn't).
What it should not do is check the dialogue with a server.
Your log shows that the password has failed to authenticate. The most
likely reason is that you have mistyped it.
>Tue, 9 Nov 2004 10:20:19 POP3[C33] -> USER maxwell1.gotadsl.co.uk
>Tue, 9 Nov 2004 10:20:19 POP3[C33] <- +OK
Your username is OK
>Tue, 9 Nov 2004 10:20:19 POP3[C33] -> PASS *****
>Tue, 9 Nov 2004 10:20:19 POP3[C33] <- -ERR authorization failed
>Tue, 9 Nov 2004 10:20:19 POP3 command failure while talking to
>pop3.gotadsl.co.uk:
> PASS *****
> -ERR authorization failed
Your password is not.
I would recommend typing it in again. Make sure that your Caps Lock key
is off and that you observe capitalisation within the password
precisely.
It may be worth ensuring that you don't include any leading or trailing
spaces.
A safe way of doing this is to type the password in clear text and cut
and past it to the form. However be aware of potential problems if
anyone else has access to your computer.
Roland Perry
on Tue, 9 Nov 2004, John Underwood
<newsab...@deleteifspam.theunderwoods.org.uk> remarked:
>A safe way of doing this is to type the password in clear text and cut
>and past it to the form. However be aware of potential problems if
>anyone else has access to your computer.
Why is the computer more vulnerable after that activity, than if the
password was typed into a "****" box? [Just curious].
--
Roland Perry
George Maxwell
Underwood <newsab...@deleteifspam.theunderwoods.org.uk> joss stops
AGV has been stopped for email scanning, though that was not the
problem. As john suggested above, it was the password or rather it not
being entered correctly. So taking Johns advice I typed it in note pad
and cut and pasted it in. This has done the trick.
Many thanks for all that offered help.
John Underwood
demon.ip.support.turnpike (Reference:
<XaorTFaV...@donald.internetpolicynews.co.uk>)
>Why is the computer more vulnerable after that activity, than if the
>password was typed into a "****" box? [Just curious].
I don't think I said the computer was more vulnerable, but your POP3
account would be. If what I wrote implied anything else I am sorry,
though it clearly expressed more rather than less caution than I meant
which is error in the right direction.
When it was typed straight into Turnpike it was not using the same ****
box that you were probably thinking of. As I understand it, it doesn't
get left lying around. (Whereas a Microsoft one could be).
In any case, by cutting and pasting you have stored it in at least three
places, only one of which is Turnpike.
Roland Perry
>account would be.
I'm not sure why that's the case.
>When it was typed straight into Turnpike it was not using the same ****
>box that you were probably thinking of. As I understand it, it doesn't
>get left lying around. (Whereas a Microsoft one could be).
When I set up a POP3 account inside TP, it provides me with a "***" box
to type it into.
>In any case, by cutting and pasting you have stored it in at least
>three places, only one of which is Turnpike.
And two of which are in RAM only (or to be pedantic, probably dozens of
places in RAM). But why is that more of a security problem than when
your password is stored in clear in RAM when TP and the TCP/IP stack
send it to your ISP?
Or were you expecting someone to type the password into a file, and then
save the file. I agree, that would be a very unwise thing to do. There's
no need to save the file in order to allow a cut and paste.
--
Roland Perry