How do I Authenticate outgoing emails sent via btinternet
Don
I regret that I am very much a novice as far as using the Internet is
concerned. I started with Demon and used Turnpike and then changed to
BT when I went onto Broadband. As all my old files etc were on
Turnpike and I like the system, I have continued to use Turnpike and
wish to continue to do so.
I now have a problem however. BT now require outgoing emails to be
authenticated.
I send my emails through mail.btinternet.com using Turnpike. I have
tried ticking "Use APOP authentication" on the Turnpike configuration
for POP3, but this does not help. Is there any kind person who can
advise me how to over come this problem or must I change to Outlook
Express or something similar?
Many thanks for any advice.
--
Don
Paul Terry
<don.j.p...@btinternet.com> writes
>I now have a problem however. BT now require outgoing emails to be
>authenticated.
>
>I send my emails through mail.btinternet.com using Turnpike. I have
>tried ticking "Use APOP authentication" on the Turnpike configuration
>for POP3, but this does not help.
No, that is for receiving email, not for sending it.
> Is there any kind person who can advise me how to over come this
>problem
In the Configure Email Transfer, push the button marked "password" (next
to the mail gateway setting, and then fill in the details there.
--
Paul Terry
Jim Crowther
>I send my emails through mail.btinternet.com using Turnpike. I have
>tried ticking "Use APOP authentication" on the Turnpike configuration
>for POP3, but this does not help. Is there any kind person who can
>advise me how to over come this problem or must I change to Outlook
>Express or something similar?
Configure/Email Transfer, and then in the SMTP bit there's a 'Password'
button. Click on that, tick the 'Login' box, and enter your username
and password.
OK out, send your mail. :)
--
Jim Crowther "It's MY computer" (tm SMG)
Always learning.
Don
Don
mail.btinternet.com server now requires authentication. I have been
using Turnpike to send emails through BTinternet and had previously
entered my name and password as you advised. As from today the BT
server now requires "authentication" and it looks as if Turnpike cannot
do this. Do you or anyone have any other ideas?
Thanks again Jim and Paul for your suggestions.
--
Don
Paul Terry
<don.j.p...@btinternet.com> writes
>Many thanks Jim and Paul, but it is not as simple as that. The
>mail.btinternet.com server now requires authentication. I have been
>using Turnpike to send emails through BTinternet and had previously
>entered my name and password as you advised. As from today the BT
>server now requires "authentication" and it looks as if Turnpike cannot
>do this.
If you click the help button on the screen we both suggested, you will
see:
Password
Some ISPs require additional authentication in order to use
their SMTP server. This will not be set from the ISP script, so
if required press the button and set the details in the Password
authentication for sending mail dialog:
Set the Log on using: option and enter your User name and
password.
Turnpike supports the following login protocols: SASL PLAIN,
LOGIN, CRAM-MD5, SCRAM, ANONYMOUS, DIGEST-MD5.
In other words, and AFAICS, you are using authentication if you have
filled in these details correctly.
> Do you or anyone have any other ideas?
What error message do you see when you try sending an email this way?
Check the debug box in the Transfer Email settings before trying, then
look at the log in Connect.
--
Paul Terry
Ian Cummings
>> BT now require outgoing emails to be authenticated.
Re: Configure / Email transfer / press the "password" button, and fill
in the details
>Many thanks Jim and Paul, but it is not as simple as that.
It isn't ? Works for me.
>The mail.btinternet.com server now requires authentication.
That's exactly what you're doing, by providing your username/password
> I have been using Turnpike to send emails through BTinternet and had
>previously entered my name and password as you advised.
Is it possible that those details are incorrect ? Before authentication
was required, it didn't matter what was there - now it does ?
>As from today the BT server now requires "authentication" and it looks
>as if Turnpike cannot do this.
It can
--
Ian Cummings
Jim Crowther
>Do you or anyone have any other ideas?
What does the log (with debug turned on) show?
Don
<Don't_bo...@blackhole.do-not-spam.me.uk> writes
>On Wed, 27 Apr 2005 14:06:51, Don wrote:
>
>>Do you or anyone have any other ideas?
>
>What does the log (with debug turned on) show?
>
not making some silly error and wasting all your time, but I am still
not managing to send emails.
The log says:
Thu, 28 Apr 2005 00:20:13 SMTP[C19] Starting to send mail to
mail.btinternet.com
Thu, 28 Apr 2005 00:20:13 SMTP[C19] <- 220 smtp807.mail.ukl.yahoo.com
ESMTP
Thu, 28 Apr 2005 00:20:13 SMTP[C19] -> EHLO btinternet.com
Thu, 28 Apr 2005 00:20:13 SMTP[C19] <- 250-smtp807.mail.ukl.yahoo.com
Thu, 28 Apr 2005 00:20:13 SMTP[C19] <- 250-AUTH LOGIN PLAIN XYMCOOKIE
Thu, 28 Apr 2005 00:20:13 SMTP[C19] <- 250-PIPELINING
Thu, 28 Apr 2005 00:20:13 SMTP[C19] <- 250 8BITMIME
Thu, 28 Apr 2005 00:20:13 SMTP[C19] -> MAIL
FROM:<don.j.p...@btinternet.com>
Thu, 28 Apr 2005 00:20:13 SMTP[C19] -> RCPT
TO:<don.j.p...@btinternet.com>
Thu, 28 Apr 2005 00:20:13 SMTP[C19] -> DATA
Thu, 28 Apr 2005 00:20:13 SMTP[C19] <- 530 authentication required -
Your email could not be sent. To fix this you must make a simple change
to your email (known as SMTP authentication). For advice visit
www.btyahoo.com/smtp or call 0800 328 9968
Thu, 28 Apr 2005 00:20:13 Mail connection to mail.btinternet.com closed,
0 messages transmitted
Thu, 28 Apr 2005 00:20:13 SMTP command rejected while talking to
mail.btinternet.com: DATA
530 authentication required - Your email could not be sent. To fix this
you must make a simple change to your email (known as SMTP
authentication). For advice visit www.btyahoo.com/smtp or call 0800 328
9968
I have checked the web site www.btyahoo.com/smtp, which gives ways of
setting the required authentication in various programs, but not
Turnpike. As it is rather late I will not use the telephone number given
now, but will try in the morning and let you know how I get on. I did
this morning telephone the BT help line, but they had no details on
Turnpike and so could not help.
Incidentally I have re-entered my username and password just to make
sure that I have not made an error there.
Thanks again for your help,
--
Don
Jim Crowther
>Thu, 28 Apr 2005 00:20:13 SMTP[C19] Starting to send mail to
>mail.btinternet.com
>Thu, 28 Apr 2005 00:20:13 SMTP[C19] <- 220 smtp807.mail.ukl.yahoo.com
>ESMTP
>Thu, 28 Apr 2005 00:20:13 SMTP[C19] -> EHLO btinternet.com
>Thu, 28 Apr 2005 00:20:13 SMTP[C19] <- 250-smtp807.mail.ukl.yahoo.com
>Thu, 28 Apr 2005 00:20:13 SMTP[C19] <- 250-AUTH LOGIN PLAIN XYMCOOKIE
>Thu, 28 Apr 2005 00:20:13 SMTP[C19] <- 250-PIPELINING
>Thu, 28 Apr 2005 00:20:13 SMTP[C19] <- 250 8BITMIME
>Thu, 28 Apr 2005 00:20:13 SMTP[C19] -> MAIL FROM:
You ain't authenticating, AFAICS. You are trying to send mail before
offering User: Pass: etc.
Paul Terry
<Don't_bo...@blackhole.do-not-spam.me.uk> writes
>You ain't authenticating, AFAICS. You are trying to send mail before
>offering User: Pass: etc.
Ah, of course! There is a Turnpike bug that can cause a failure to
authenticate, because commands are not sent serially. See:
http://groups.google.co.uk/groups?selm=nZ2HqpB%240Xg%2BMAUh%40obelisk.turnpike.com
The above article includes the workaround that Don should try (adding
MaxClient=1 to connect.ini).
--
Paul Terry
Dave English
<Don't_bo...@blackhole.do-not-spam.me.uk> writes
Indeed.
The most common cause of this is absence of the SASL libraries. That
happens if Turnpike is installed on a new computer from the update
installer, rather that the larger entire installer.
The update installer is for use when a previous version is already
installed, but on a new computer that is not the case of course. The
most common symptom is lack of spelling checker dictionaries, but lack
of SMTP authentication must now be a close second.
Look in your Turnpike directory for the files:
SASLANON.DLL
SASLCRAM.DLL
SASLDIGE.DLL
SASLLOGI.DLL
SASLPLAI.DLL
SASLSCRA.DLL
If they are missing, then you need to download an entire installer,
<ftp://ftp.demon.co.uk/pub/mirrors/turnpike/ev605.exe>
run it and choose the "Repair" option.
If this is indeed the problem, but you are still unsure how it came
about, then please feel free to send to me by e-mail a zipped copy of
the "Turn pike Installer Log.txt" file from your Windows directory.
Regards
--
Dave English T U R N P I K E
Ian Bell
<nos...@musonix.demon.co.uk> writes
This was fixed on 6.03, so there is no need to edit connect.ini any
more!
--
Ian Bell T U R N P I K E
Don
<dav...@turnpike.com> writes
the Turnpike directory, but I ran, in the repair mode, the uv605.exe
file that I had previously downloaded to up date my Turnpike program.
This still did not allow me to send emails.
Following the latest suggestions from Paul (thanks Paul) I did enter
MaxClient=1 in the Mail BT section of connect.ini. This did not help.
I then entered MaxClient=1 in all the Mail sections in connect.ini.
This did not help either. I have four Mail sections ie DEMON, UKONLINE,
BT and WINSOCK. I just wondered if I could or should delete some of
these?
Thanks Ian for your comment, but I thought that I would try Paul's
suggestion any way - just in case. I am getting rather desperate.
I have telephoned BT once more, but got a young girl who just did not
appear to know anything about the necessary authentication except that
"SMPT authentication is required."
From the discussion so far it seems that my copy of Turnpike is not
giving the required authentication in the correct order ie before trying
to send the email. Does anyone have any ideas on why this is and how I
can rectify it?
--
Don
Duncan Clark
Thu, 28 Apr 2005, Don <don.j.p...@btinternet.com> penned the
following literary masterpiece:
> I do have the six SAS....dll files in the Turnpike directory, but I
>ran, in the repair mode, the uv605.exe file that I had previously
>downloaded to up date my Turnpike program. This still did not allow me
>to send emails.
I would run the full program, ev605, as uv605 is the upgrade and
presumably can only repair using whatever it has in there. That won't
include the SASL libraries so if they are faulty your repair will have
done nothing.
Duncan
--
I love deadlines. I especially like the whooshing noise they make as
they go flying by.
Duncan Clark
GeneSys Ltd.
Paul Overell
<don.j.p...@btinternet.com> writes
Use <ftp://ftp.demon.co.uk/pub/mirrors/turnpike/ev605.exe> not
uv605.exe.
Double check that you have entered the correct authorization details in
Connect: Configure, Email transfer then click on the Password button to
the right of "Mail gateway:". Enter your username and password and tick
the "log on using" box.
The MaxClients workaround is not relevant with 6.05.
Regards
--
Paul Overell Turnpike
Don
<blac...@abuse.plus.com> writes
>Historians believe that in newspost <DMNV89Bq...@btinternet.com>
>on Thu, 28 Apr 2005, Don <don.j.p...@btinternet.com> penned the
>following literary masterpiece:
>> I do have the six SAS....dll files in the Turnpike directory, but I
>>ran, in the repair mode, the uv605.exe file that I had previously
>>downloaded to up date my Turnpike program. This still did not allow me
>>to send emails.
>
>I would run the full program, ev605, as uv605 is the upgrade and
Guys
I am sorry, I have downloaded ev605 and run repair and have double
checked the authorisation etc in connect and still cannot send emails.
Is there anyone who has actually sent emails through
"mail.brinternet.com" using Turnpike?
Thanks for your help, it really is greatly appreciated. I do hate
being a nuisance.
Best wishes
--
Don
Ian Cummings
<don.j.p...@btinternet.com> writes
>Is there anyone who has actually sent emails through
>"mail.brinternet.com" using Turnpike?
Yup, using exactly the config. settings mentioned earlier in the thread.
--
Ian Cummings
Andy
[]
>From the discussion so far it seems that my copy of Turnpike is not
>giving the required authentication in the correct order ie before
>trying to send the email. Does anyone have any ideas on why this is
>and how I can rectify it?
This may be a complete red herring, but...
Message-ID: <qBALzyLZxkPCFAf$@btconnect.com>
In message <VM0UwjCM...@btconnect.com>, Rod Neep
<rod....@archivecdbooks.org> writes
>>>Your message could not be delivered to the following recipients
>>>phil****5...@yahoo.com
>>> Talking to mail.btconnect.com on Fri, 18 Mar 2005 03:27:21 +0000
>>> >>> DATA
>>> <<< 550 Recipient Not Authorised [recipient rejected due to no
>>>authorised destination groups]
A follow up with the answer, just in case anyone else encounters the
same problem, and this will now go into the archives. (I managed to
speak to someone at BT who was a genuine tech person rather than a
"paint by numbers" operator).
BT recently moved the goal posts again.
You only trip over the problem if you use a different domain name to
post *from*. That has been a problem for about three months now, and was
cured by having them add your "other" domain names to a "white list"
associated with your account.
In the last week they also made it necessary to state your primary login
email address and use password authentication if you post to their SMTP
server using other domain names.
In TP
Configure
Email Transfer
Mail Gateway: "mail.btconnect.com"
Click the "Password" button
Check "Logon Using" box
as Username, enter your *primary* BT email address
and add your login password
That solves the latest problem.
Ironically... *their* new trap of needing authentication only works
*some* of the time! Hence the inconsistency of the problem during the
last week. Most emails were slipping out and through perfectly fine!
Cheers
Rod
--
Andy
For Austria & its philately, Lupus, & much else visit
<URL:http://www.kitzbuhel.demon.co.uk/>
Jim Crowther
>Is there anyone who has actually sent emails through
>"mail.brinternet.com" using Turnpike?
^
(I assume the above was a typo, and copy'n'pasted.)
Try using smtp.btclick.com instead. That's what I use for those on BT
BB 'no frills'.
Ian Cummings
<an...@kitzbuhel.demon.co.uk> writes
That is/was the case with BTConnect accounts. It never has been, and
isn't now, the case with BTYahoo! accounts
>In the last week they also made it necessary to state your primary
>login email address and use password authentication if you post to
>their SMTP server using other domain names.
They've been threatening SMTP authorisation on BTY accounts for some
months now. For those accounts, the domain name used in outgoing email
is irrelevant.
So, what type of account does the OP have...?
--
Ian Cummings
Dave English
<news...@glitton.org.uk> writes
OK, thanks
>>In the last week they also made it necessary to state your primary
>>login email address and use password authentication if you post to
>>their SMTP server using other domain names.
>
>They've been threatening SMTP authorisation on BTY accounts for some
>months now. For those accounts, the domain name used in outgoing email
>is irrelevant.
>
>So, what type of account does the OP have...?
For the moment at least, that is probably irrelevant. Don's log shows
his Turnpike not trying to authenticate.
A log including successful authentication (though to a different server)
looks like this:
Fri, 29 Apr 2005 09:26:43 SMTP[C4] Starting to send mail to
smtp.beeb.net
Fri, 29 Apr 2005 09:26:43 SMTP[C4] <- 220 lon1-mail-1.visp.demon.net
ESMTP Mirapoint 3.4.6-GR; Fri, 29 Apr 2005 09:26:43 +0100 (BST)
Fri, 29 Apr 2005 09:26:43 SMTP[C4] -> EHLO thus.net
Fri, 29 Apr 2005 09:26:43 SMTP[C4] <- 250-lon1-mail-1.visp.demon.net
Hello davide1-adsl.demon.co.uk [83.104.34.24], pleased to meet you
Fri, 29 Apr 2005 09:26:43 SMTP[C4] <- 250-8BITMIME
Fri, 29 Apr 2005 09:26:43 SMTP[C4] <- 250-SIZE 5242880
Fri, 29 Apr 2005 09:26:43 SMTP[C4] <- 250-DSN
Fri, 29 Apr 2005 09:26:43 SMTP[C4] <- 250-ETRN
Fri, 29 Apr 2005 09:26:43 SMTP[C4] <- 250-AUTH LOGIN
Fri, 29 Apr 2005 09:26:43 SMTP[C4] <- 250-AUTH=LOGIN
Fri, 29 Apr 2005 09:26:43 SMTP[C4] <- 250 HELP
Fri, 29 Apr 2005 09:26:44 SMTP[C4] -> AUTH LOGIN ABCD
Fri, 29 Apr 2005 09:26:44 SMTP[C4] <- 334 eFgHiJkLmN
Fri, 29 Apr 2005 09:26:44 SMTP[C4] -> OpQrSt
Fri, 29 Apr 2005 09:26:44 SMTP[C4] <- 235 Authentication successful.
Fri, 29 Apr 2005 09:26:44 SMTP[C4] -> MAIL FROM:<dave.e...@thus.net>
Fri, 29 Apr 2005 09:26:44 SMTP[C4] <- 250 <dave.e...@thus.net>...
Sender ok
Fri, 29 Apr 2005 09:26:44 SMTP[C4] -> RCPT TO:<dave.e...@thus.net>
Fri, 29 Apr 2005 09:26:44 SMTP[C4] <- 250 <dave.e...@thus.net>...
Recipient ok
Fri, 29 Apr 2005 09:26:44 SMTP[C4] -> DATA
Fri, 29 Apr 2005 09:26:44 SMTP[C4] <- 354 Enter mail, end with "." on a
line by itself
Fri, 29 Apr 2005 09:26:44 SMTP[C4] -> .
Fri, 29 Apr 2005 09:26:44 SMTP[C4] <- 250 CKA29213 Message accepted for
delivery
Fri, 29 Apr 2005 09:26:44 Mail for <dave.e...@thus.net> sent to
smtp.beeb.net
Fri, 29 Apr 2005 09:26:44 SMTP[C4] -> QUIT
Fri, 29 Apr 2005 09:26:44 SMTP[C4] <- 221 lon1-mail-1.visp.demon.net
closing connection
Fri, 29 Apr 2005 09:26:44 Mail connection to smtp.beeb.net closed, 1
messages transmitted
Where as an unsuccessful one is:
Fri, 29 Apr 2005 09:41:33 SMTP[C6] Starting to send mail to
smtp807.mail.ukl.yahoo.com
Fri, 29 Apr 2005 09:41:33 SMTP[C6] <- 220 smtp807.mail.ukl.yahoo.com
ESMTP
Fri, 29 Apr 2005 09:41:33 SMTP[C6] -> EHLO thus.net
Fri, 29 Apr 2005 09:41:33 SMTP[C6] <- 250-smtp807.mail.ukl.yahoo.com
Fri, 29 Apr 2005 09:41:33 SMTP[C6] <- 250-AUTH LOGIN PLAIN XYMCOOKIE
Fri, 29 Apr 2005 09:41:33 SMTP[C6] <- 250-PIPELINING
Fri, 29 Apr 2005 09:41:33 SMTP[C6] <- 250 8BITMIME
Fri, 29 Apr 2005 09:41:33 SMTP[C6] -> AUTH LOGIN
dGVzdGluZ2J1Z2RhdmUuZW5nbGlzaEB0aHVzLm5ldA==
Fri, 29 Apr 2005 09:41:33 SMTP[C6] <- 334 UGFzc3dvcmQ6
Fri, 29 Apr 2005 09:41:33 SMTP[C6] -> MTIzNDU2Nzg=
Fri, 29 Apr 2005 09:41:33 SMTP[C6] <- 535 authorization failed (#5.7.0)
Fri, 29 Apr 2005 09:41:33 SMTP command rejected while talking to
smtp807.mail.ukl.yahoo.com: MTIzNDU2Nzg=
535 authorization failed (#5.7.0)
Fri, 29 Apr 2005 09:41:33 Mail connection to smtp807.mail.ukl.yahoo.com
closed, 0 messages transmitted
Don:
Do you have these entries in your registry?
[HKEY_LOCAL_MACHINE\SOFTWARE\Carnegie Mellon\Project Cyrus\SASL Library\Available Plugins]
"DIGESTMD5 Plugin"="C:\\Program Files\\Turnpike\\SASLDIGE.DLL"
"ANONYMOUS Plugin"="C:\\Program Files\\Turnpike\\SASLANON.DLL"
"SCRAM Plugin"="C:\\Program Files\\Turnpike\\SASLSCRA.DLL"
"LOGIN Plugin"="C:\\Program Files\\Turnpike\\SASLLOGI.DLL"
"PLAIN Plugin"="C:\\Program Files\\Turnpike\\SASLPLAI.DLL"
"CRAM Plugin"="C:\\Program Files\\Turnpike\\SASLCRAM.DLL"
If you don't, then in order to fix it the clean way is to uninstall
Turnpike Six, yes - it is quite safe, your databases and settings will
remain untouched. Then reinstall Turnpike Six using the ev605.exe
installer. (Repair with the entire installer is not sufficient, if
first installed with the update installer). In any case, I would quite
like to see a zipped copy of the "Turnpike Installer Log.txt" from your
Windows directory, by e-mail, when you can manage it.
Don
<dav...@turnpike.com> writes
David you are wonderful - I have un-installed and then re-installed
Turnpike and every thing now works. Many many thanks to you David and
to everyone else who so kindly considered my problem and offered
suggestions. What a super system the Internet is that people who have
never met each other are so willing to spend time and thought to help
each other. There is hope for this world that we live in. Thanks
again.
Just to complete the picture. My registry did not have the entries that
David asked me to look for. I have now sent him, by email !!! a copy
of my Installer log and hope that he may be able to explain just what
went wrong and why.
Best wishes to you all
--
Don
Fishwick
<an...@kitzbuhel.demon.co.uk> writes<cut>
>BT recently moved the goal posts again.
It may be slightly OT, but this appeared on demon.announce yesterday.
Please excuse cross-posting:
In article <upwI3VAG...@demon.net>, Malcolm S. Muir
<Mal...@demon.net> writes
<quote>
May we remind customers operating mail servers of the following
information:
Some ISPs operate email "blocklists" as a part of their "anti-spam"
measures. These blocklists prevent selected Internet sites from
sending email to that ISP's customers.
One such scheme uses a list of "end user" IP addresses on the basis that
such users will only be sending legitimate email via their own ISP's
"smarthost" email server. The idea is that the blocklist will be able to
block non-legitimate email because it arrives directly. In particular it
should block "spam" sent via insecure systems or virus/worm infections.
AOL have implemented just such a scheme as they have found, working
with many ISPs around the world, that it significantly impacts their
incoming spam volumes.
AOL have added ALL of the Demon customer IP address space to their
blocklist. This includes all dialup customers, all ADSL customers,
all leased line customers and all server hosting customers.
Please Note:
AOL's system does not affect the majority of Demon customers.
Customers who use Turnpike, Outlook, Outlook Express and
similar packages will be sending their email via the Demon
smarthosts (post.demon.co.uk) and such email is not affected
in any way.
However, AOL is able to accommodate Demon customers who operate their
own email systems, bypassing the Demon "smarthost", provided of course
that they are not sending any unsolicited commercial email!
The IP addresses of these systems are communicated to AOL as a
"whitelist" of permitted addresses, so that their postmaster team can
ensure continued direct access to the AOL mail systems.
If you have configured your email systems such that you send email
directly to the listed MX hosts for a destination you will find that
this fails when sending email to AOL. Your options will be to
reconfigure your email system so that email for AOL customers is
sent via the Demon smarthosts or, alternatively, you will need to ask
to be added to the AOL whitelist.
If you are being affected by the blocklist and you wish to be
added to the AOL whitelist, then send an email to
<whit...@demon.net> with the following details:
* Your Demon hostname (and/or domain name used)
* The IP address from which you will be sending email.
Please don't send any other correspondence to this address
or include other questions with your email. Customers who have
already sent details to <whit...@demon.net> and received
confirmation do not need to send them again.
We will collate this information and liaise with AOL.
We will also retain this information for use with any other ISP that
implements a similar scheme, and we may in future publish these
addresses for general use. However, we will not be disclosing them to
anyone other than AOL without making a further announcement first.
Malcolm Muir
D e m o n
</quote>
Maybe Demon should also be asked to talk to BT?
One of the Fishwicks
Richard Clayton
<sp...@fishwick.demon.co.uk> writes
>It may be slightly OT,
entirely
>Some ISPs operate email "blocklists" as a part of their "anti-spam"
>measures. These blocklists prevent selected Internet sites from
>sending email to that ISP's customers.
this relates to AOL's policy of blocking "customer ranges" ... and
does NOT affect Turnpike users because their systems use "smarthosts"
(such as the BT one which is the subject of this thread); which AOL
explicitly does NOT block
>Maybe Demon should also be asked to talk to BT?
I don't think that anything Demon says to BT, or vice versa, is likely
to affect AOL's policies :(
--
richard writing to inform and not as company policy
"Assembly of Japanese bicycle require great peace of mind" quoted in ZAMM
Dave English
<don.j.p...@btinternet.com> writes...
>>Don:
>>
>>Do you have these entries in your registry?
>>
>>[HKEY_LOCAL_MACHINE\SOFTWARE\Carnegie Mellon\Project Cyrus\SASL
>>Library\Available Plugins]
>>"DIGESTMD5 Plugin"="C:\\Program Files\\Turnpike\\SASLDIGE.DLL"
>>"CRAM Plugin"="C:\\Program Files\\Turnpike\\SASLCRAM.DLL"
>>
>>If you don't, then in order to fix it the clean way is to uninstall
>>Turnpike Six, yes - it is quite safe, your databases and settings will
>>remain untouched. Then reinstall Turnpike Six using the ev605.exe
>>installer. (Repair with the entire installer is not sufficient, if
>>first installed with the update installer).
> I have un-installed and then re-installed Turnpike and every thing now
>works.
>My registry did not have the entries that David asked me to look for.
I did look at Don's installer log file, but it only contained this years
info, last years was probably erased. So the evidence was inconclusive.
I would just finish by commenting that if when a user moves to a new
computer or reinstalls Windows from scratch, they copy their Turnpike
directory and then run an update installer, the SASL DLLs will be
present but the registry settings will not. The symptom will be
inability to SMTP authenticate. The fix is to uninstall and then
reinstall with an entire installer. Just repairing with an entire
installer is not sufficient.
Thanks to all.