Urgent : Old sale sended again

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adminis...@comptoir-des-monnaies.com

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Jun 15, 2016, 6:45:12 AM6/15/16
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Hello,

Since a few days your notification system is sending old transactions.
For example the last one for item : 311595404 (sold since 04/2016)
Can you please check why and stop this ?

Regards,

mckeever.me

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Jun 15, 2016, 7:32:37 AM6/15/16
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Same problem here, so I posted in this thread.

We've received a few Seller_Item_Close_Sold notifications recently that seem to be for old orders.

For example, on 2016-06-14 we received a notification for an order from 2016-04-09, same buyer and item.

Can you look into this for us thanks.

Account: postroadcompany

Jan van den Berg

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Jun 15, 2016, 9:01:39 AM6/15/16
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Same problem here!!

Account: topicalcovers

adminis...@comptoir-des-monnaies.com

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Jun 16, 2016, 3:33:26 AM6/16/16
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Hello,

Is there someone managing this issue in delcampe team ? i have received again a lot of old notifications and this issue disturb my stock !
If you can not fix it quickly please reply and i will disconnect order management temporarily

Regards

Quentin from Delcampe Technical Team

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Jun 16, 2016, 3:50:53 AM6/16/16
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Dears,

Thank you for your messages.

We have taken notice of this error, and are currently seeking for the source of the problem.

We will keep you inform when it is solved.

We stay at your disposal for any further information.

Kind regards,

Quentin from Delcampe Technical Team

Yaniss Amiar

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Jun 16, 2016, 4:12:11 AM6/16/16
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The problem is due to the fact that the notification system was blocked .
As it is now working the notification since April are being sent .

We will do our best to delete those that are yet not sent for the month of april.

I stay at your disposal for any further information.

Yaniss from Delcampe Technical Team

adminis...@comptoir-des-monnaies.com

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Jun 16, 2016, 11:56:22 AM6/16/16
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Hello,

Please keep us informed when it's fully fixed.

Regards

adminis...@comptoir-des-monnaies.com

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Jun 23, 2016, 6:22:15 AM6/23/16
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Hello,

Again got old sales !

Item : #357801629
pseudo : comptoirdesmonnaies

Please check what's wrong

Regards

adminis...@comptoir-des-monnaies.com

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Jul 4, 2016, 6:00:31 AM7/4/16
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Hello,

Seems notifications are missing now
July 2 : none notifications until 10am, 3 item sold missing (eg 371546665)

Please check your system

Regards,

Sébastien Verspecht

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Jul 27, 2016, 7:06:04 AM7/27/16
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Same problem here: 
Item 348431418 sold on 18/07 but never received notification.
Same problems with others items sold again after on other platforms.

It's very urgent to fix this!

Don't spend time to change colors of your front end or add place for ads... Add instead missing functions and functionnality to your API and make it 100% useable!
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