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Rosita Westhouse

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Aug 2, 2024, 3:39:28 AM8/2/24
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Netflix is one of the leading online video streaming entertainment services with nearly 150 million subscribers around the world. It offers you a vast library of TV shows, web series, movies, and now it also has a host of original content which is very engaging. Netflix allows you to watch movies and TV shows in a way which the traditional remote control system can't be able to provide.

You can also delete downloads from a device you don't have access to by removing that device from your Netflix account. Check here the step-by-step guide to remove a device that is linked to your Netflix account.How to remove a device on Netflix using iOS, Android, or Amazon Fire:

NOTE: If your product is supplied with a remote control, it also may be possible to deactivate the Netflix account from the device by pressing the arrow buttons in the following sequence while the Netflix screen is displayed: up, up, down, down, left, right, left, right, up, up, up, up. However, this does not work for all products.

@RokuKariza-D Not an ideal solution, but I created a new roku account then factory reset the roku and signed in with the new account. Now Netflix works. So looks like an issue with the old roku account somehow. At least I can watch Netflix. LMK if Roku is not planning on fixing this and I'll put in a request to delete my old account.

I can log into Netflix and view previews. But, when I attempt to play individual episodes it loads up to 25% and never plays the episode. I have restated my Roku, deleted the Netflix channel, signed in and out and restarted my modem and router to no avail. Not sure if this is a Netflix or Roku issue.

You mentioned that you already tried removing the app. Did you restart your Roku device before re-installing the channel? That step is crucial when performing the troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again.

Thanks for your reply. The issue is only occurring for Netflix. I tried the suggested order of removing the app, restarting the Roku and re-installing, but that did not work either. I have done the system restart from the settings many multiple times as well. I'm not sure what the issue is here.

When problems are confined to a particular channel, it may be that the channel didn't install properly, that it didn't update correctly, or that the installation has otherwise gotten corrupted. A reinstall may fix the problem, so give it a try.

Remove/reinstall procedure:

Since you are still unable to play videos from one channel after attempting the suggestions above, videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. Channels on Roku are maintained by the channel developer themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from them.

A year later I upgraded my computer and was going to sell the one I got last year, I went to do a full wipe of the drive and install Ventura OS. Upon setting it up and connecting to the internet I was presented with a message stating my device can be configured my Netflix remotely.

Of course I have no way of contacting Netflix IT to resolve this as I feel this is some mistake. Is there any way to get this unmanaged or removed? When I continue with the setup it takes to a screen where at the bottom I can see different servers like jamfcloud as if its trying to connect and then it brings me to a screen to sign in to google, if I do that it just errors out. My only way to bypass is to not connect to the internet but I had to downgrade back to Monetary in order to do so.

Hi. Unfortunately there is nothing anyone here on this forum can do to help with this (unless they happen to work in Netflix IT). What you're seeing is the device is enrolled in Apple Business Manager, and is trying to redirect the device to enroll in Netflix's MDM, which it sounds like is a Jamf cloud server. There's no way for an end user to bypass this. Only the company that the device is registered to can assist you.

If I may ask, where did you buy the Mac from? Was it someone selling it personally or a reseller of some kind? I'm sorry to say it, but there's as much a possibility that this Mac was stolen property and sold to you as it is that it's just a mistake on Netflix's part. The latter can and does happen of course. Sometimes devices are sold from a company and they forget to remove the device from Apple Business Manager.

If you're wondering why you didn't see the enrollment message back when you got it, but are seeing it now, well, a Mac can be enrolled in Apple Business Manager, but not actually be assigned to do remote enrollment on the Jamf server, and then later can be put into the queue for remote enrollment. So it's possible it wasn't set for enrollment at first, but somewhere along the line, got assigned to do the remote enrollment by someone at Netflix.

Sorry, I wish I could offer something more, but the only way to resolve this will be to somehow get in touch with Netflix corporate office and see if they can direct you to someone in their IT division. A quick Google search pulls this up for the numbers - (408) 540-3700 or (408) 540-3737. I would not try their regular customer service number as this is just for helping people with their Netflix accounts. I'm not surprised they have no idea where to direct you when you speak to them.

This Mac is enrolled in Netflix Apple Business Manager. There's no way for an end user to bypass it. You should contact their corporate office, not their regular customer service line. A quick Google search pulls this up for the numbers (408) 540-3700 or (408) 540-3737.

I hate to say it, but it's just as possible this is a stolen Mac sold to you as it is that Netflix made a mistake. Especially if you bought it from a person on the internet. Mistakes can and do sometimes happen. Occasionally companies sell older devices and forget to release them from Apple Business Manager, but they should be able to help you figure out the deal with it.

Jamf's purpose is to simplify work by helping organizations manage and secure an Apple experience that end users love and organizations trust. Jamf is the only company in the world that provides a complete management and security solution for an Apple-first environment that is enterprise secure, consumer simple and protects personal privacy. Learn about Jamf.

This site contains User Content submitted by Jamf Nation community members. Jamf does not review User Content submitted by members or other third parties before it is posted. All content on Jamf Nation is for informational purposes only. Information and posts may be out of date when you view them. Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf Nation.

Technically, you are not removing someone from your Netflix account because you cannot do it. You are essentially logging a device out of your account, thus blocking the user from accessing your Netflix account as long as you changed your password.When you follow the steps above, everyone will return to the login screen. Here, they can sign in with your password or create a new account." } }, "@type": "Question", "name": "How will I know if someone else is using my account?", "acceptedAnswer": "@type": "Answer", "text": "You can check for all logged-in devices from the account page. You will also see content you haven't watched in the Recently Viewed section of your account settings.Another way to know if someone is using your account is if Netflix makes odd recommendations (like Anime or thrillers you don't ever watch). However, those bizarre suggestions could legitimately exist if you haven't used your account much or recently registered for one. Furthermore, if you can't stream because Netflix says you reached your simultaneous streaming limit, someone is logged in and currently watching something on your Netflix account. Lastly, if your account information has changed, such as the email or password, there's a more severe problem. This situation indicates that someone hacked and hijacked your account. Change the email and password immediately, sign out of all devices using the steps above, and contact Netflix (send screenshots of the changes)." , "@type": "Question", "name": "I only want to remove one device. Are there any other options?", "acceptedAnswer": "@type": "Answer", "text": "Via Netflix, you can only remove download devices individually, not actual devices, unless you remove them all using the Sign out of all devices option. But, if the device is on your home wifi network and your router allows you to block content, you can log into your router settings and restrict a particular device from using Netflix on your wifi.Of course, you can also log out of the Netflix account on the device if you have it available. Following the exact instructions above, tap on the option to Sign Out from the menu. If you no longer want that device logging back into your account, change the password for extra security." , "@type": "Question", "name": "Can I sign out of all devices on Netflix for Roku or Firestick?", "acceptedAnswer": "@type": "Answer", "text": "Unfortunately, no. You will need to perform the above-listed steps on a web browser. The Netflix app doesn't have the same functions as your account settings on a web browser. If you don't have a computer handy, use your smartphone's web browser to access the Desktop Site. For example, if you're using the Chrome app, open Netflix, tap on the three-dot icon in the upper right and tap the Desktop site box. The page will refresh, and you can access the logout options as we did above." ] } document.documentElement.className = document.documentElement.className.replace('no-js', 'js');.no-js img.lazyload display: none;figure.wp-block-image img.lazyloading min-width: 150px;.lazyload, .lazyloading opacity: 0;.lazyloaded opacity: 1;transition: opacity 400ms;transition-delay: 0ms;'use strict';var cls_disable_ads=function(n){function h(a,b){var c="function"===typeof Symbol&&a[Symbol.iterator];if(!c)return a;a=c.call(a);var d,e=[];try{for(;(void 0===b0

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