Deleting Creditors

[Nathan Jeffery]

Hi All,

as you may have noticed, you are now able to load as many creditors
per applicant as you need and you can delete creditor entries that may
not be relevant, in the case of say debt being written off etc...

We are working on making this process smoother,but in the meantime
this is the low down...

It is essential to remove all data from the each creditor cell (even
spaces count as an entry), before the creditor is removed, the system
'sees' a space(which is digitally represented by " ") as an entry
and, for data integrity purposes does not delete a cell containing
data.

In order to ensure that everything is deleted please follow the
following guidelines:

Steps to "delete" a creditor:
1. log in to http://debt-wise.co.za/
2. navigate to consultant/counsellor/liaison officer screen
3. identify applicant
4. open applicant
5. scroll to the creditor entry that you would like to remove
6. press "CTRL+A" and then "DELETE" in each of the the fields from
left to right, for the relevant creditor, to ensure that you do not
leave anything behind.
7. scroll to the bottom of the page
8. click in the check box to confirm, changing data
9. click save

should you need assistance in this regards, please give our support
centre a call.

greetings.

Nathan Jeffery
Technical Analyst
Debt Wise Solutions (Pty) Ltd

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