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[Marthe Bernskoetter]

Hi I signed up with netflix through my sky account and have accidentally spelt my email address wrong, so its coming up as invalid email address. So I am unable to change the email or password through the email or my number, I have tried everything through the different websites, but it all asks me to log in first which I'm unable to do as I won't receive any further emails or requests email as its invalid. I just hoped you would be able to change my email address to my actual email address that is linked my account (removed), it wether I would have to cancel it and start again? Thank you for your time, Yasmin.

So i appear to have a similar issue to many others. I recently renewed my bundle and netflix is part of the new bundle. Excellent timing as my parents and I were sharing their netflix (sky) account, and netflix are cracking down on account sharing so this meant we would have our own accounts.

I received the netflix activation email within 24 hrs, but when i clicked on it it told me i already had a netflix account. In hindsight i think it assigned the new netflix subscription to my dad's netflix account (which i would have been logged into on my desktop) which is already linked to sky? In any event my dad's netflix account is still linked to sky, but i am unable to activate my own bundled netflix account through virginmedia now! I have logged out of the other netflix account, cleared all browsing history and cookies etc, but when i click on the activation email now i just get an error message.

I contacted technical support who said the netflix activation email is linked to the virginmedia login email address, which i am sure is nonsense, however we changed the virginmedia registered email address and they said they would send another activation email, but it never arrived.

I opened a complaint (which is still open) explaining everything. I received a reply in poor english advising that I should contact technical support by phone as they needed to "make real time checks". It would appear they never read my email. Trying to go back to technical support again leads to being sent an SMS with all the same advice so I am back to square one.

Thanks for speaking with us today @aurrian on the Virgin Media Community Forums.

I'm glad we have been able to get in touch with the team in regards to this.
As advised - we have sent our back end team the details so they can get you the Netflix activation email sent out.

It will take several days to process, let us know how it goes once it arrives.

Kind regards,
Ilyas.

on myvirginmedia, under entertainment services it looks like netflix is activated, as seen on screenshots, under "manage netflix" i only have the option to upgrade, so i am pretty sure the netflix activation tocken has been attributed to my father's netflix account, however when we log into his netflix account billing - it says the biulling is managed by sky. I am pretty sure i need a new activation email. Technical support seem to be unable to process this despite their promises. I would imagine if netflix was removed from my bundle and re-added it would probably generate a new activation email, but I have no way of getting support or advice as technical support just go through the same script and dont seem to be able to escalate the case to someone who can fix it.

I don't have a Netflix account and never have done. I have a Gmail address which I have never used for public communication. Suddenly I started getting email to this Gmail address from Netflix - not a "Welcome to Netflix" email or one requesting address verification, but what looked like a monthly promo for an existing account. This was addressed to someone with a different real name, with that name not similar in any way to the Gmail name.

After a few of these messages I decided to investigate by going to Netflix and trying to log in with that email address. Using the "forgotten password" option I was able to get a password reset email, change the password and log in. The account appeared to be from Brazil, with some watch history but no other personal details stored and no payment information.

Soon the emails from Netflix started to ask me to update payment information. I didn't, of course, and then they changed to "your account will be suspended" and then "your account has been suspended". The "come back to Netflix" emails are still coming in occasionally.

I don't see how this could possibly be a phishing attempt - I carefully checked that I was on the real Netflix site, used a throwaway password not used on any other sites, and did not enter any of my personal information. I also checked the headers of the emails carefully and they were sent by Netflix. So is this just a mistake on somebody's part, mistyping an email address (although it's surprising that Netflix accepted it with no verification), or something more sinister?

(Note that the above steps don't include any "password reset" step for Jim to access the account; that's because the email from Netflix includes authenticated links that won't ask for it. The attacker wants the victim to click on the email links instead of visiting Netflix manually, this is what enables "Eve" to log back in to the account in step 7. Or, since Netflix emails authenticated links, possibly "Eve" already has one.)

The above situation is partially caused by Netflix (understandably) not recognizing Gmail's "dots don't matter" feature where email sent to [email protected] and to [email protected] end up in the same account. That doesn't really matter in your case (given that if this is how you're trying to be scammed, step 1 was skipped entirely), however.

The most probable situation is that someone used an arbitrary Gmail address (yours) in order to sign up for a free trial, or mistakenly tried to change their email to the wrong address (maybe to have a friend/family also get emails).

This would not be a "hack" or even a phishing attempt, just using any available address. This does mean that your Gmail address could not be used for a free trial at Netflix, so there is that negative impact to you.

As a side note, by logging into someone else's account, you have violated many country's "unauthorised access" laws. I would not make a habit of doing this (or telling others on public sites that you have".

I get dozens to hundreds of e-mails from legitimate companies (car dealers, LA dept of water and power, Macys.com, cell phone activation notes, the payroll company ADP, and Nationwide insurance) from people with my first name and an initial matching my last name.

The worst was in early 2019, when I received medical records (Lab results in a .PDF file) - a clear HIPAA violation, since e-mail isn't an authenticated or encrypted communications channel. The "medical records" person, who should know the law, was the sender of the e-mail.

In my case, none of them are nefarious, but represent clueless users or even worse, clueless sales clerks (such as Lenscrafters in Maryland), the Apple store in Manhattan, and others too numerous to mention.

I got emails from Netflix too saying that my account was cancelled and that there was a sign in attempt somewhere from the US... except that I live in Canada, and have never made a Netflix account in the first place. I went directly to the Netflix website and was able to speak to a representative, and they deleted the account. There was no payment information either. I don't understand why this happened, either someone has a similar email address yet without the dots, or perhaps there is some sinister reason, but I wouldn't know. I've wondered if someone might do this hoping that the other person would fill in their payment information, thus enabling the account.

Once this is done, you should be able to log into Netlify using GitHub or the email address. Both methods of login should work now. If they do not or if there are any other questions, please let us know.

Hi @mohitX thanks for reaching out. Your account was disabled because you were found conducting phishing attacks on our platform This is against our terms of service and for this reason you will need to find a new platform to host your content.

Hi thanks for reaching out. After further investigation it was uncovered that you were conducting a phishing attack on our platform with one of your sites. You will need to find a new platform to host your content as this violates our terms of service.

If you've had the activation email less than 37 days ago please visit www.bt.com/bttv/netflix and log in with your BTID. You should then be prompted to complete the activation steps.
Try the process above and post back to let me know how you get on.

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