deal.II discussion group: Feedback and guidelines

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Jean-Paul Pelteret

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Aug 13, 2015, 12:53:02 PM8/13/15
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Dear deal.II users,

During the workshop held in Texas at the beginning of August we asked for feedback on how the forum was being used and what could be done to make it better for the community. After an interesting and fruitful discussion that brought up a number of surprising points related to how people interact with the forum, we have decided to give it some additional attention to help make it a better experience for all.

As a first step, we have greatly increased the number of tags to help categorize the posts and help grab the attention of someone who may have expertise in this particular area. A side-benefit to this is that searching the forum, which it turns out many people do on a frequent basis, then becomes a lot simpler. For those who are unaware of the facility, by clicking on “tags” on the right hand side of the screen above the messages it is possible to filter all posts accordingly.

Over the next few weeks, an effort will be made to go through all previous posts and categorize them. At the same time, all posts that have been satisfactorily answered but not marked as such will be evaluated and, if possible, the best answer indicated. If you wish to go back to some of your older posts and do this yourself, please feel free to do so.

Threads marked as having been resolved are a very powerful and useful asset to the community. They serve to indicate that you, along with the community, have solved your issue. Once a best answer is selected, this post filters up to the top of all responses and is therefore clearly highlighted for others to see. Not only do they show that your problem has been fixed but also give the next person who has a similar issue a clear starting point as to how to tackle their problem. Additionally it saves others from unnecessarily having to scroll through the (sometimes lengthy and possibly technical) conversations in order to deduce how best to approach the issue. 

In the future, for the benefit of yourself and others that may have similar or related questions, we kindly request two things of you:

  1. That you tag your posts if they fall into one or more of the listed categories. 
  2. If someone has been successful at helping you solve your issue then please indicate which post provided the most insight towards resolving the issue.
Along with the search functions, using these two features of this forum we hope to lessen the time it takes to resolve your issue by potentially avoiding you having to post in the first place. But that's not to say that we don’t want to hear from you! 

If you have any further feedback with respect to the forum, feel free to post a comment in this thread.

Bruno and Jean-Paul

on behalf of

Wolfgang, Guido, Timo, Matthias and the other deal.II developers

Jean-Paul Pelteret

unread,
Aug 13, 2015, 12:53:02 PM8/13/15
to deal.II User Group

Dear deal.II users,

During the user group meeting held in Texas at the beginning of August we asked for feedback on how the forum was being used and what could be done to make it better for the community. After an interesting and fruitful discussion that brought up a number of surprising points related to how people interact with the forum, we have decided to give it some additional attention to help make it a better experience for all.

As a first step, we have greatly increased the number of tags to help categorize the posts and help grab the attention of someone who may have expertise in this particular area. A side-benefit to this is that searching the forum, which it turns out many people do on a frequent basis, then becomes a lot simpler. For those who are unaware of the facility, by clicking on “tags” on the right hand side of the screen above the messages it is possible to filter all posts accordingly.

Over the next few weeks, an effort will be made to go through all previous posts and categorize them. At the same time, all posts that have been satisfactorily answered but not marked as such will be evaluated and, if possible, the best answer indicated. If you wish to go back to some of your older posts and do this yourself, please feel free to do so.

Threads marked as having been resolved are a very powerful and useful asset to the community. They serve to indicate that you, along with the community, have solved your issue. Once a best answer is selected, this post filters up to the top of all responses and is therefore clearly highlighted for others to see. Not only do they show that your problem has been fixed but also give the next person who has a similar issue a clear starting point as to how to tackle their problem. Additionally it saves others from unnecessarily having to scroll through the (sometimes lengthy and possibly technical) conversations in order to deduce how best to approach the issue. 

In the future, for the benefit of yourself and others that may have similar or related questions, we kindly request two things of you:

  1. That you tag your posts if they fall into one of the listed categories. 
  1. If someone has been successful at helping you solve your issue then please indicate which post provided the most insight towards resolving the issue.
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