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The OFFICE of COMMUNITY QUALITY IMPROVEMENT
We are pleased to announce the start of Expanded Consultation & Technical Assistance (ECTA) for 2026
In ECTA, QI Specialists will work 1:1 with providers that have been cited for and have an approved CAP by the Office of Licensing on one or more of our focus licensing regulations: 620.A-E, 520.A-F, and 450 during their CY26 unannounced licensing review.
Voluntary ECTA
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HOW will providers be invited to participate in ECTA?
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On Wednesday, 4/8/2026, invitations will be emailed from EC...@dbhds.virginia.gov to providers’ Main Authorized Contacts (MACs) as shown in CONNECT. Invitations must be responded to by Wednesday 4/15/2026). Providers are supported on a first-come, first-serve basis, based on QIS availability.
- Please check your spam email.
WHERE is ECTA offered?
· Sessions are offered through a combination of in-person and virtual meetings held on Microsoft Teams.
Mandatory ECTA
Reminder if you have received a Noncompliant Systemic (NS) citation in the above regulations in an Office of Licensing inspection, please reference the joint memo from the Office of Licensing and Office of Community Quality Improvement on July 10, 2025 for requirement details of mandatory ECTA. All Mandatory ECTA sessions are conducted virtually and require access to Microsoft Teams.
NOTE
- The ECTA Team does not represent the Office of Licensing, nor does the Team issue citations, or make judgements on compliance.
- Participation in this type of ECTA is not mandatory.
- There is no guarantee that providers participating in ECTA will be found compliant with the focus regulations at their next licensing review.
o However, based on our experience, participation can be helpful to organizations seeking to make improvements in their quality improvement and risk management efforts.
More ECTA details will be provided in the invitations.
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