U.are.u 4500 Fingerprint Reader Driver Download

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Celena Angolo

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Aug 4, 2024, 9:04:37 PM8/4/24
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Im currently working to integrate the DigitalPersona U.are.U 4500 Fingerprint Reader with our FileMaker application. I installed the DigitalPersona SDK 1.6.1 on my system (Windows 10 Pro x64, 1904 Build 18362). However, the SDK samples do not seem to work while launching the scanner window. It gives the error: "ERROR: The RPC Server is not listening (0x800706B3)". I checked the 'Remote Procedure Call' and 'DCOM Server Process Launcher' but they're already running.

I then installed the SDK on an older Windows 10 installation (64 bit, 1709 Build 16299). The sample applications ran, but when the scanner window launches, it does not detect the connected fingerprint reader. I tried switching the device driver from "U.are.U 4500 Fingerprint Reader (WBF)" to the normal "U.are.U 4500 Fingerprint Reader" but it didn't help.


I tried the Biometric Fingerprint Plugin (by Productive Computing) for FileMaker and installed version 2.0.1.2. It comes with a sample FileMaker application for enrolling fingerprints and searching them. The plugin installed correctly, however, it also gives me the same issue upon scanner Window launch. The error message says "The fingerprint reader is not connected. Connect the reader." A screenshot is shown below.


As a result, I am neither able to use the code samples given with the SDK, nor able to use the demo file provided by the plugin, because the plugin isn't getting detected. I thought maybe the device was faulty, but it is working fine with Windows Hello fingerprint sign-in (using the WBF driver), as well as with the TimeDrop software (using the simple, non-WBF driver). The SDK is working with neither of these drivers.


Go to the Device Manager and locate the fingerprint device. Then Right Click >> Update Driver >> Browse my computer for drivers >> Let me pick from a list of available drivers.


I'm trying to install the DigitalPersona fingerprint driver using Driver Wizard, the problem is, the fingerprint reader works fine before installing with Driver Wizard(means you can still tab your finger on the reader and it responds well)



But after Driver Wizard completed the installation, the fingerprint reader is not functioned anymore(you tab finger on it, and no response).


Hi Dennis:

what do you mean "low level commands from the vendor" ? Isn't it enough to make it work by following up all the steps in Driver Wizard ?

Are you talking about the vendor number and product number ?

When i install the original driver, in Device Panel it shows:

Biometric Devices


Of course it is not enough to just follow the steps in the wizard. That would just be the very first and easiest part. You don't seem to understand that you would then need to read and write to the device in order to make it function. By using the wizard, you removed the original windows driver that made it work. The low level commands from the vendor tell you how and what to read/write. If you don't have that information, you are wasting your time. I asked you why you used the wizard in the first place.


I asked how it originally appeared in windows. If you can restore things to how they were before you started messing around with VISA, look in windows device manager and see what driver it is using a what USB class. HID (Human Interface Class) is what mic, keyboards, etc. use and it is possible that your's used the same interface. You would then use the Call Library Function Node to interface to HID.dll. This interface is described by Microsoft though you would still need help from the vendor.


Hi Dennis,

Thanks for the explaination,

I found out the usb info on the device management, it's a composite device, and i have the API of the fingerprint reader, what i wonder is, i can detact the device in VISA interactive Control, but just didn't show the "blue light" as the original installation.


sry I thought it should work only by following the driver installation from Driver Wizard(that's why i didn't answer your question, again, i'm new to all these drivers, labview, commend set things etc...), but since you mentioned about it also work with the api, i will try it later, and thanks taking your time for giving all these helpful information.


The Digital Persona U.are.U 4500 Fingerprint Reader is a USB peripheral perfect for individual desktop users, as well as multiple users in shared environments. Itscompact design conserves desk space in enterprises, and its professional, modern appearance looks elegant in all business environments. The U.are.U 4500 Fingerprint Reader utilizes optical fingerprint scanning technology to achieve excellent image quality, a large capture area and superior reliability. A siliconecoating allows it to read a wide range of fingerprints accurately and rapidly regardless of placement angle. The high-quality metal casing resistsunintentional movement.


To use, simply place a finger on the reader window and the reader quickly and automatically captures and encrypts the fingerprint image before sending it to TimeDrop for verification. For superior user feedback, a red "flash" indicates that a fingerprint image has been captured.


I am trying to use my Arduino Uno to send (via an Ethernet Shield) the data that my Digital Persona U 4500 gathers, so that it can be processed by an SDK on a remote PC server, and ultimately sending an Acknowledged/Not Acknowledged message back to the Uno (for both enrolling and authentication purposes).


The big question I've got is, how can I exactly get the fingerprint scanner to communicate with my Uno? The good news is that as soon as I can get this part working, the rest shall follow along nicely, as I already have an app that does what I want with the information the sensor provides.


However, from that point on I am a little lost. I have searched for drivers (on both this sensor and the OEM Futronic FS88 that I ordered for experimentation but haven't yet received), and I can't seem to find anything thus far. I understand it might be even necessary to write my own driver, but then again, how would I even start doing that? Are there any references I could look up on (maybe Adafruit)?


can you guys help me? I have problem with my fingerprint module to show the result of fingerprint to web use ethernetshield. I'm so dizzy with the source code of Arduino would i made. If you guys have the source code about that, will you tell me? :((


I've ZFM208SA fingerprint scanner for arduino. The point is, how to displaying the results of fingerprint enrollment to a web page. The components I use are, Arduino UNO, fingerprint, and ethernetshield.

This is the code that I combine (fingerprint + webclient)


Download Digital Persona U are U 4500 Precision PB 300 RD Service driver for Windows. Crossmatch PBABAS300 The USB Fingerprint Reader Digital Persona U Are U 4500 provided by ID Tech Solutions is a silicone coating allows it to read a wide range of fingerprints accurately and rapidly regardless of placement angle. This UareU4500 fingerprint reader is of the high-quality metal casing resists unintentional movement.


Radium Box is the registered trademark of Phil Technologies (P) Limited anddeliversan eCommerce platform for Biometric devices, its software & RD Service by Web & Mobile application basedunifiedplatform, facilitating instant access, electronic delivery readmore ...QUICK LINKS

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