Dear Residents,
The decision of DCWAoA to fix monthly charges time slot is really impractical, unrealistic & whimsical to charge for full calender month irrespective of the day any Resident is booking.
I wanted to take membership of Swimming today on 11th May for one month but I was astonished to see that the booking will be given up to 31st May and DCWAoA will charge full amount of Rs 300/- per person for one month. It means DCWAoA is charging for full month against providing services for 20days.
It appears that the DCWAoA is making it a commercial venture whereas their endeavour should be service oriented to ease the system and not to complicate it.
If any one is booking in mid month, the DCWAoA should charge on prorate basis till end of calender month or else they should provide service for full one month till respective date of next month.
Charging for full month for 20days service is really wrong, unrealistic, impractical and putting pressure on Residents pocket.
I spoke to the Committee Incharge of S Pool / Gym over phone to understand the reason of such unrealistic decision but she herself was not clear about such impractical decision.
It is to be noted here that the services are not proper and need improvement. Few of them are as follows:
1. Trainer should be provided so that children can learn swimming. It will arouse more interest of swimming among Residents.
2. Cleanliness is not up to the mark. Water was dirty in last month and on complaint, Swimming Pool was closed for approximately 10 days but no rebate was given to monthly users.
3. Garbage & food stuff are thrown by the flat owners of Tower 8 column B & C towards swimming pool side area and make it dirty but the AoA remains silent and no protective steps /awareness drive is taken.
My humble request to the office bearers to look in the matter and take suitable & practical steps.
Regards,
S. R. Poddar
Tower 4, Flat 12 A & B
Regards,
S. R. Poddar