Hiring Sr. ServiceNow Architect
Abhinav Mohanty
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Role: Sr. ServiceNow Architect
Location: remote
Job Description:
We are seeking an experienced and motivated Sr. ServiceNow Architect resource to design, develop, configure, and support enterprise ServiceNow solutions.
The ideal candidate should have strong hands-on experience with ITSM modules, Event Management, Customer Service Management (CSM), Service Portal, CMDB, JavaScript, and REST/SOAP APIs.
The role involves collaborating with cross-functional teams to deliver scalable and high-quality ServiceNow solutions that align with business requirements and industry best practices.
Major functional areas:
· Migrate from the current classic view to the operations workspace view.
· Streamline/simplify/de-customize some of the customizations in the existing system based on best industry practices, so that we can use OOTB features as much as possible
· Migrate VS&A users from salesforce to the newly designed ServiceNow first, before migrating all existing ServiceNow users
· Improve existing AI functions to potentially use CAAT and make it more seamlessly integrated with ServiceNow
Key Responsibilities:
· Design, develop, configure, customize, and maintain ServiceNow applications and modules.
· Implement and support ITSM processes, including Incident, Problem, Change, Request, Knowledge Management, and Service Catalog.
· Develop and enhance Customer Service Management (CSM) applications and workflows.
· Design, develop, and customize ServiceNow Service Portal components, widgets, pages, and themes.
· Configure and maintain Event Management for infrastructure and application monitoring integrations.
· Develop, maintain, and optimize CMDB, including Discovery, Service Mapping, and CI relationship management.
· Build and maintain custom applications using ServiceNow App Engine where required.
· Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, ACLs, Scheduled Jobs, Flow Designer flows, and IntegrationHub integrations.
· Create and maintain REST and SOAP API integrations with third-party systems.
· Develop reusable server-side and client-side scripts using JavaScript.
· Configure and troubleshoot ServiceNow workflows, notifications, SLAs, and automation processes.
· Perform platform upgrades, patch validation, and regression testing.
· Participate in code reviews and ensure adherence to ServiceNow development best practices.
· Collaborate with business analysts, architects, and stakeholders to gather and translate business requirements into technical solutions.
· Prepare technical documentation, solution designs, and deployment documentation.
· Troubleshoot production issues and provide ongoing application support.
Required Skills:
· Strong hands-on experience with the ServiceNow platform.
· Expertise in ITSM modules:
o Incident Management
o Problem Management
o Change Management
o Request Management
o Service Catalog
o Knowledge Management
· Experience with Customer Service Management (CSM).
· Experience developing and customizing Service Portal.
· Strong understanding of Event Management.
· Experience with CMDB administration, Discovery, and CI relationship management.
· Strong proficiency in JavaScript, Glide APIs, GlideAjax, and ServiceNow scripting.
· Experience with Flow Designer, IntegrationHub, and Workflow.
· Experience developing REST and SOAP integrations.
· Knowledge of JSON, XML, and web services.
· Experience with Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, ACLs, Notifications, and Scheduled Jobs.
· Familiarity with ServiceNow App Engine and Scoped Applications.
· Strong debugging and troubleshooting skills.
· Understanding of Agile/Scrum development methodologies.
· Experience with source control and deployment tools is preferred.
Key Competencies:
· Strong analytical and problem-solving skills.
· Excellent communication and stakeholder management.
· Ability to work independently and collaboratively in a team environment.
· Strong attention to detail and commitment to delivering high-quality solutions.
· Ability to manage multiple priorities in a fast-paced environment.
Vijay Yadav
Available C2C candidate Hotlist
1. Manikantha---Sr. lead Java developer---10 yrs—H1b—Texas—open
2. Sweta---lead data analyst—15 yrs---h4ead—MD—fully remote
3. Karthick---lead data engg----18 yrs---GCead---NC---remote
4. Manoj---lead data engg—12 yrs—GC—TX----Open
5. Harshvardhani----lead data engg—10 yrs---h4ead—TX---remote/TX
6. Shravani----service now—10 yrs----h1b—OH---open
7. Surya---Sr. lead dot net Developer—12 yrs---H1b---TX—fully Remote
8. Bharath—lead dot net—14 yrs----h4ead—GA---open
9. Manoj—QA manager---20 yrs---USC---CA--open
10. Himabindu---MS Dynamic crm developer---10 yrs---h4ead---CA---Remote
11. Kalyani----Sr. Sap Fico—16 yrs—GC ead----TX----Remote/Tx only
12. Mohan---Sap SD/4 HANA/OTC---10 yrs—h1b----MN--open
13. Sai Krishna---pega developer—10 yrs---h1b—tx---open
14. Narmada---pega developer---14-yrs---h4ead---TX---Remote/ TX onsite
15. Ashwini---Salesforce Developer---10yrs—h4ead---PA—remote/PA onsite
16. Jyoti—Senior lead SQl/SQl server DBA—13 yrs—Usc—GA---remote
17. Bharat kumar---lead Sql DBA/principal engg—15 yrs—GC----TX---remote/TX onsite
18. Venketesh—Sr UI angular developer---15 yrs---GC—CO---remote/CO onsite
19. Sowmya Donapati--Devops engg/sre engg—13 yrs----h4ead—-CA---Remote/CA onsite
20. Surekha----lead BA----15 yrs—USC----FL----remote/Fl onsite
21. Sheetal----lead BA/scrum master---14 yrs---GC----KS—fully remote
22. Uma—cloud engg/solution architect—17yrs---h1b---TX----Fully Remote
23. Veeranjayyulu----Workday application development lead---21 yrs—USC---TX—Remote/ TX, WI, OH and MO
24. Arun---Scrum master/pm/product/release manager—USC—20 yrs---IL----remote
share me c2c requirement vij...@innovatechstaffing.com or connect me –201-292-7487 ext—847
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