Senior Program Manager / Technical Program Manager

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Hi,

Please take a look at the following JD and share the best suited profiles at ra...@everestglobalsolutionsinc.com

 

Job Title: Senior Program Manager / Technical Program Manager

Location: San Jose, CA (Onsite – Tue to Thu) / Lehi, UT (Alternate Location)

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The Opportunity

• The Creativity & Productivity (C&P) Business Capability Design & Delivery (BCDD) team provides strategic partnership and engagement, delivering end-to-end capabilities for Adobe’s C&P processes, platforms, and applications.
• Seeking a technical leader with strong executive presence, excellent interpersonal skills, and the ability to influence across all levels to drive cross-functional initiatives and deliver Adobe’s strategic roadmap.
• The ideal candidate will have a well-rounded technical background and proven experience leading complex programs in matrix organizations to deliver customer-centric solutions.

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Key Responsibilities

Strategy & Stakeholder Engagement

• Build strong relationships with key stakeholders to understand objectives and goals.
• Partner with BCDD Leadership, Product Management (PdM), and Business stakeholders to align with vision, mission, and strategic objectives.

Program Intake & Planning

• Facilitate and manage intake and triage of requests via Workfront (initiatives and enhancements).
• Support prioritization through impact assessment and stack-ranking.
• Collaborate with ATS teams to estimate effort (T-shirt sizing) and feasibility.

Program Execution & Delivery

• Lead end-to-end program management using ATS SLC and Jira:
• Initiation: Drive discovery, POC, governance setup, and program artifacts.
• Planning: Identify dependencies, define roadmap, secure approvals.
• Execution & Monitoring: Manage risks, changes, and stakeholder alignment.
• Communication: Deliver executive updates, status reports, and governance artifacts.
• Closure: Manage release activities, hypercare, and program closure.

Optimization & Reporting

• Drive trade-off discussions, sequencing, and resource planning.
• Support portfolio-level reporting (QBRs, ad-hoc reporting).

Benefits Realization

• Track adoption and impact post-release (30/60/90-day reviews).
• Establish feedback loops to inform future initiatives.

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Required Qualifications

• Bachelor’s degree required; MBA preferred.
• Certifications (preferred): PMP, PMI-ACP, PgMP, CSM.
• 7–10+ years of experience as a Program Manager in software/technology environments.
• Experience in Customer Experience platforms (web, voice, chat/messaging preferred).
• Proven experience managing cross-functional and multi-disciplinary teams.
• Strong knowledge of Agile, Scrum, Waterfall, and hybrid delivery models.
• Ability to work independently in fast-paced, ambiguous environments.
• Excellent communication, stakeholder management, and influencing skills.

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Must-Have Skills

• Senior Program Manager / Technical PM experience
• Execution of complex, cross-functional programs
• Strong requirement gathering and articulation
• Experience working with Engineering teams in Agile environments
• Understanding of Agile, Scrum, and delivery methodologies
• Experience in seller/sales domain
• Ability to drive Channel Account Managers (CAM) and support sales strategies
• Strong stakeholder communication and reporting (weekly reports, executive summaries)

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Nice-to-Have Skills

• PMP Certification
• Experience with Microsoft Dynamics
• Experience with chat/messaging platforms 

 

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Thanks,

Everest Global Solutions INC

Email  :Jo...@everestglobalsolutionsinc.com