Senior Business Analyst (with State Govt EXP), 12 Montha, Raleigh, NC 27607 (Hybrid)

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Ashok Malavathu

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Mar 3, 2026, 8:51:25 AMMar 3
to

Hi,

 

Please find my direct client job requirement for your consideration.

 

Title:             Senior Business Analyst (with State Govt EXP)

Location:   Raleigh, NC 27607 (Hybrid)

Duration :  12 Months

Client :        State of North Carolina

Job Description:

The NC Department of Health and Human Services – Information Technology Division (ITD) seeks a Business Analyst to support business case analysis, process reengineering and requirement gathering activities for DCDEE EEIS Project.

The NC Department of Health and Human Services – Information Technology Division (ITD) seeks a Senior Business Analyst to support business case analysis, process re-engineering and requirement gathering activities.
RESPONSIBILITIES
• Conducts stakeholder analysis
• Conducts market research and analysis
• Identify and document detailed current and future state process workflows using BPM standards
• Develops Context diagrams, functional decomposition, and process workflows
• Document gap analysis and Develops the following documents: business process models, use cases, wire-frames, entity relationship diagrams, data dictionaries, system context diagrams
• Gathers, develops, documents and validates business, functional and technical requirements and maintain Requirement Traceability matrix
• Build Business, stakeholder, solution and transition requirements
• Prepare and maintain documentation and artifacts including analysis, reports and user documentation in accordance with PMO PM and BA methodology
• Works with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements
• Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required
• Perform functional, integration testing UAT support, including developing test scenarios and cases
• Support required system go-live activities
• Authors and prepares meeting minutes to be distributed to a variety of audiences
• Creating User stories and acceptance criteria and authors other Agile documents and deliverables
KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:
• Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications
• Strong writing and communication skills and can build relationships with both their team members and clients
• Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills
• Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors
• Ability to act independently with sound business judgment and thrive in environment with diverse communication styles
• Ability to prepare and present oral and written documents clearly and concisely
• Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK® Guide and Standards
• Experience working with customers to advise on strategies, alternatives and the implications of specific application customization and interface designs
• Possess a high-level understanding in the areas of application programming, database and system design
• Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines
• Understanding of Software Development Lifecycle (SDLC) concepts and process
• Knowledge of and experience with IT Service Management best practices and principles
• Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project
• Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups

Skill

Required / Desired

Amount

of Experience

 

Extensive knowledge of business system analysis techniques and testing methodologies

Required

7

Years

 

Demonstrated experience in gathering business requirements and development of business rules and process flow.

Required

7

Years

 

Proven experience with business process design and definition

Required

7

Years

 

Experience with Business Analysis methodologies and problem solving

Required

7

Years

 

Extensive experience in using JIRA

Required

7

Years

 

Extensive experience in using Confluence

Required

7

Years

 

Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project

Required

7

Years

 

Excellent communication skills (both verbal and written)

Required

7

Years

 

Experience in development of procurement related documents including RFP and evaluation criteria.

Required

7

Years

 

Demonstrable analytical skills and an attention to detail.

Required

7

Years

 

Extensive experience in collaborating with Product Owners and other stake holders to derive Business Requirements

Required

7

Years

 

Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills.

Required

7

Years

 

Knowledge Creating Sequence Diagram and flow charts

Required

7

Years

 

Experience working for State government

Highly desired

 

 

 

Knowledge of Salesforce platform

Desired

 

 

 

Healthcare related experience

Nice to have

 

 

 

Salesforce Certified Business Analyst

Highly desired

 

 

 

 

If Interested, please provide me below information:

·     Full Name:

·     Email ID:

·     Phone Number:

·     SSN last 4:

·     Address:

·     Availability:

·     Availability for Interview:

·     Visa Status:

·     Passport no:

·     LinkedIn ID:

·     Visa Expiry date (MM/DD/YYYY):

·     Relocation:

·     Rate:

 

Professional Reference :1

·   Full Name :        

·   Company Name :            

·   Title :    

·   Telephone :       

·   Email id :

 

Regards,

 

Ashok. M

Serenity Infotech, Inc.

950 Scales Road, Suwanee, Georgia 30024

Phone:  678 782 2810, 470 238 8687  /  Email: as...@serenityinfotech.com  https://www.serenityinfotech.com/

image001Please don't print this email unless you really need to. This will preserve trees on our planet.

 

Disclaimer - This e-mail contains CONFIDENTIAL INFORMATION intended solely for the use of the addressee(s). If you are not the intended recipient, please notify the sender by e-mail and delete the original message. Further, you are not to copy, disclose, or distribute this e-mail or its contents to any other person and any such action is unlawful.  Serenity Infotech has taken every reasonable precaution to eliminate or minimize the risk of carrying virus, in case if there is a virus in this email Serenity Infotech is not liable for any damage(s) you may sustain as a r esult.  All emails (including attachments) sent to or from Serenity Infotech personnel may be retained, monitored and/or reviewed without further notice or consent.

Lokesh Kaveri

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Mar 11, 2026, 11:43:54 AM (9 days ago) Mar 11
to

Hi,

 

Please find my direct client job requirement for your consideration.

 

Title:             UKG Pro WFM Expert 

Location:   Raleigh, NC (Remote)

Duration :   6 Months

Client :        State of North Carolina

Job Description:

A highly skilled UKG Pro WFM Expert to lead configuration, optimization, and enterprise support of our workforce management platform across multiple facilities with strong preference for expertise in Advanced Scheduler.

 

System Leadership & Strategy

  • Serve as the enterprise SME for UKG Workforce Dimensions.
  • Lead design, configuration, and continuous optimization of Workforce Dimensions modules.
  • Drive governance and best practices for system standards across facilities.
  • Provide strategic recommendations for workforce automation and labor cost management.

Advanced Scheduler (Strongly Preferred)

  • Lead configuration and optimization of Advanced Scheduler, including:
    • Self-scheduling workflows
    • Work rules and shift rules
    • Staffing plans and coverage requirements
    • Schedule templates and pattern assignments
    • Overtime equalization and fairness rules
  • Partner with clinical and operational leaders to ensure alignment between scheduling logic and staffing models.

Configuration & Technical Expertise

  • Configure pay rules, accrual profiles, timekeeping policies, and labor categories.
  • Design and maintain integrations (HRIS, Payroll, ERP, EHR where applicable).
  • Support data imports, interfaces, and system testing.
  • Lead upgrades, enhancements, and release management.

Reporting & Analytics

  • Develop workforce dashboards and KPIs (overtime, agency usage, vacancy rates, productivity).
  • Build custom reports and leverage UKG Analytics.
  • Support leadership with labor forecasting insights.

Governance & Support

  • Establish change control processes for system updates.
  • Provide Tier 3 escalation support.
  • Manage vendor relationship and support tickets.

 

Skill

Required / Desired

Amount

of Experience

 

UKG Workforce Dimensions (UKG Pro WFM) experience.

Required

3

Years

 

UKG Workforce Dimensions Advanced Scheduler

Highly desired

2

Years

 

Advanced configuration experience in Timekeeping and Accruals.

Required

3

Years

 

Experience supporting multi-site or enterprise deployments.

Required

3

Years

 

Knowledge of integrations with payroll, HRIS, ERP, or EHR systems

Highly desired

2

Years

 

UKG certifications

Nice to have

 

 

Kiran Abhavannagari

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Mar 16, 2026, 12:56:45 PM (4 days ago) Mar 16
to

Hi,

 

Please find my direct client job requirement for your consideration.

 

Title: Lead DataStage Platform Administrator

Location: Lincoln, NE (Remote)

Duration : 12 Months

Client : State of Nebraska

Job Description:

DHHS is seeking a Lead DataStage Platform Administrator to support the transition, stabilization, and ongoing operation of a large-scale enterprise data processing and analytics platform. This role will serve as the primary technical administrator for the IBM DataStage ETL platform and associated job orchestration tools, ensuring reliable execution of high-volume batch data processing workloads.

The Lead Administrator will be responsible for the installation, configuration, tuning, monitoring, and operational support of the DataStage platform, including coordination with infrastructure, database, and application teams. The role will also provide secondary operational administration support for the Cognos Analytics reporting platform, assisting with monitoring, environment management, and operational troubleshooting.

This role operates within a lean team responsible for stabilizing and supporting a mission-critical enterprise data and reporting environment. The team is intentionally small, and every member is expected to take a hands-on, execution-oriented approach to problem solving and platform operations.

Core Responsibilities

DataStage Platform Administration

  • Lead administration of the IBM InfoSphere DataStage platform (11.7) including installation, configuration, and ongoing platform management.
  • Configure and manage DataStage components including engine tier, services tier, repositories, and project environments.
  • Support promotion and deployment of ETL assets across development, test, and production environments.

ETL Performance Optimization

  • Analyze and optimize DataStage job performance and troubleshoot ETL bottlenecks and performance issues affecting batch processing windows.
  • Collaborate with development teams to improve ETL design patterns and job performance.

Job Orchestration and Batch Operations

  • Administer enterprise job orchestration tools such as RunDeck, Control-M, or similar scheduling platforms used to manage ETL batch workloads.
  • Monitor batch execution and troubleshoot job failures across the ETL pipeline and Develop operational procedures for job restart, failure recovery, and incident response.

Other Responsibilities

Cognos Operational Administration and Monitoring

  • Provide operational support for the Cognos Analytics reporting platform( v 12.1.0)
  • Monitor Cognos services and assist with platform troubleshooting and operational stability.
  • Support deployment and promotion of Cognos reports and packages across environments.
  • Monitor system performance and usage patterns across the Cognos reporting environment.

Required Qualifications

  • 10+ years of experience administering IBM InfoSphere DataStage platforms.
  • Demonstrated expertise in DataStage installation, configuration, and administration.
  • Experience doing software installations, patches and upgrades for InfoSphere Datastage, in RHEL, Linux/Unix environments
  • Strong experience managing large-scale ETL batch processing environments.
  • Experience administering ETL platforms integrated with enterprise job orchestration tools such as RunDeck, Control-M, or similar schedulers.
  • Strong troubleshooting and performance tuning experience for ETL pipelines.
  • Experience working with enterprise relational databases such as DB2.
  • Experience working with Linux-based enterprise data platforms.
  • Experience supporting data warehouse and analytics environments.

Preferred Qualifications

  • Experience supporting IBM Cognos Analytics platform administration.
  • Experience supporting cloud-hosted data platforms (AWS preferred).
  • Experience working in healthcare data environments, including claims or encounter data processing.
  • Experience working with state government or public-sector technology programs.
  • Familiarity with Medicaid systems, healthcare reporting, or regulatory data processing environments.

Key Skills

  • IBM InfoSphere DataStage Administration
  • Enterprise Job Orchestration (RunDeck, Control-M)
  • Cognos Analytics Platform Operations
  • Linux Administration

If Interested, please provide me below information:

·      Full Name:

·      Email ID:

·      Phone Number:

·      SSN last 4:

·      Address:

·      Availability:

·      Availability for Interview:

·      Visa Status:

·      Passport no:

·      LinkedIn ID:

·      Visa Expiry date (MM/DD/YYYY):

·      Relocation:

·      Rate:

Professional Reference :1

·   Full Name :        

·   Company Name :            

·   Title :    

·   Telephone :       

·   Email id :

 

 

Kiran

Serenity Infotech, Inc.

950 Scales Road, Suwanee, Georgia 30024

Email: ki...@serenityinfotech.com

P Reduce, Reuse and Recycle. Go GREEN and please consider our environment before printing this email.

 

 

Kiran Abhavannagari

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Mar 17, 2026, 10:50:45 AM (3 days ago) Mar 17
to

Ashok Malavathu

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Mar 18, 2026, 9:42:26 AM (2 days ago) Mar 18
to

Hi,

 

Please find my direct client job requirement for your consideration.

 

Title:             IT Procurement Services Specialist

Location:   Raleigh, NC 27610 (Hybrid)

Duration :  6 Months

Client :        State of North Carolina

Job Description:

The NCDIT-Transportation Business Relations Management and Customer Service unit is seeking a Technical Specialist for the Information Technology Business Office efforts supporting NCDOT IT Procurement Services.

***This will be a Hybrid position and must be available to come into the office when needed. 
***The candidate must come in to pick up his or her equipment on the first day at own expense. 
***The candidate must be currently living in North Carolina.

This contractor serves as an IT Business Office resource and is responsible for the procurement of contract and non-contract goods and services for the agency. Primary responsibilities include obtaining required vendor quotes, processing purchase orders for software, equipment and other commodities as assigned. Prepare and post to the NC Interactive Purchasing System (IPS), and complete bid solicitations including Request for Quotes (RFQ’s), Invitation for Bids (IFB’s), Request for Proposals (RFP’s), addendum’s, amendments, clarifications, and exception documentation.

Key areas of responsibility daily for this position include:
• Extensive knowledge and experience in the procurement of goods and services for governmental agencies to make objective decisions and accurate judgments.
• Exceptional writing and listening skills are required.
• Ability to follow instructions explicitly and be detailed-orientated.
• Working knowledge and experience of state policies and regulations.
• Procure Information Technology goods/services such as software, equipment and other commodities as assigned.
• Comprehend, apply, and interpret established rules and regulations, complex technical contract language.

Skill

Required / Desired

Amount

of Experience

 

• Thorough understanding of large and small-scale purchasing methods and procedures.

Required

7

Years

 

• Thorough knowledge of RFPs, RFQs, IFBs, and Amendments.

Required

7

Years

 

• Working knowledge of General Statutes, NC Administrative Code, and State IT Term Contracts.

Required

7

Years

 

• Ability to train individuals on policy and procedures as it pertains to procurement at DIT-T.

Required

7

Years

 

• Excellent communication skills, both orally and written.

Required

7

Years

 

• Can write extensive and complex technical information into specifications as needed according to State and/or project requirements.

Required

7

Years

 

• Excellent interpersonal skills with all types of personalities.

Required

7

Years

 

• Committed to meeting all deadlines and maintaining records of complexity and confidential nature.

Required

7

Years

Kiran Abhavannagari

unread,
Mar 18, 2026, 1:38:24 PM (2 days ago) Mar 18
to

Hi,

 

Please find my direct client job requirement for your consideration.

 

Title: Lead DataStage Administrator

Location: Lincoln, NE (Remote)

Duration : 12 Months

Client : State of Nebraska

If Interested, please provide me below information:

·      Full Name:

·      Email ID:

·      Phone Number:

·      SSN last 4:

·      Address:

·      Availability:

·      Availability for Interview:

·      Visa Status:

·      Passport no:

·      LinkedIn ID:

·      Visa Expiry date (MM/DD/YYYY):

·      Relocation:

·      Rate:

Professional Reference :1

·   Full Name :        

·   Company Name :            

·   Title :    

·   Telephone :       

·   Email id :

 

 

Kiran

Serenity Infotech, Inc.

950 Scales Road, Suwanee, Georgia 30024

Kiran Abhavannagari

unread,
Mar 19, 2026, 10:21:33 AM (19 hours ago) Mar 19
to

Hi,

 

Please find my direct client job requirement for your consideration.

 

Title: QA Tester

Location: Richmond, VA (Hybrid)

Duration : 12 Months

Client : State of Virginia

 

Job Description:

Ensure product quality by creating comprehensive test coverage and automated test scripts that support integration and faster releases. This role strengthens defect prevention, improves reliability, and reduces manual testing across the Agile processes.

Purpose of the Role

The QA resource will ensure product quality by creating comprehensive test coverage and implementing automated test scripts that support continuous integration and faster release cycles. This role strengthens defect prevention, improves reliability, and reduces manual testing effort across the Agile processes.

Key Responsibilities

  • Test Case Design and Documentation — Develop detailed, traceable, and reusable test cases based on business requirements, user stories, acceptance criteria, and system workflows.
  • Test Planning and Execution — Participate in test planning, identify test scenarios, execute manual tests when needed, and document results.
  • Automation Framework Development — Build, maintain, and enhance automation frameworks using approved tools and technologies (e.g., Preferably Playwright).
  • Automated Test Script Creation — Write, optimize, and maintain automated test scripts for regression, smoke, and functional testing.
  • Defect Identification and Reporting — Log defects with clear reproduction steps, severity, and impact; collaborate with developers to validate fixes.
  • Continuous Integration Support — Integrate automated tests into CI/CD pipelines (e.g., DevOps, Jenkins, GitLab CI).
  • Quality Metrics and Reporting — Provide regular reporting on test coverage, defect trends, and automation progress.
  • Collaboration — Work closely with agile team, business analysts, developers, product owners, and project managers to ensure alignment on requirements and quality expectations.

 Required Skills and Qualifications

  • Strong experience writing manual test cases and converting them into structured test suites.
  • Hands-on experience with test automation tools is required (preferably playwright).
  • Proficiency in programming/scripting languages used for automation (Java, Python, JavaScript, C#, etc.).
  • Experience with API testing using tools like Postman, RestAssured, or similar.
  • Familiarity with CI/CD pipelines and version control (Git).
  • Understanding of SDLC, Agile methodologies, and QA best practices.
  • Ability to analyze requirements and identify gaps or ambiguities.
  • Strong documentation, communication, and problem‑solving skills.

Preferred Qualifications

  • Experience with performance testing tools (JMeter, LoadRunner).
  • Knowledge of BDD frameworks (Cucumber, SpecFlow).
  • Exposure to Oracle and APEX based system test and financial system is plus.
  • ISTQB or similar QA certification.

Expected Deliverables

  • Automated regression suite with measurable coverage.
  • Complete set of manual test cases mapped to requirements.
  • Test execution reports and defect logs.
  • Documentation for automation framework and test scripts.
  • Ongoing maintenance of test cases and automation assets.

Skills:

Skill

Required / Desired

Amount

of Experience

 

Strong experience writing manual test cases and converting them into structured test suites.

Required

7

Years

 

Hands-on experience with test automation tools is required (preferably playwright).

Required

5

Years

 

Proficiency in programming/scripting languages used for automation (Java, Python, JavaScript, C#, etc.).

Required

4

Years

 

Familiarity with CI/CD pipelines and version control (Git).

Required

3

Years

 

Experience with API testing using tools like Postman, RestAssured, or similar.

Desired

3

Years

 

Experience with performance testing tools (JMeter, LoadRunner).

Desired

3

Years

 

Knowledge of BDD frameworks (Cucumber, SpecFlow).

Desired

2

Years

 

Exposure to Oracle and APEX based system test and financial system.

Nice to have

2

Years

Kiran Abhavannagari

unread,
Mar 19, 2026, 1:28:23 PM (16 hours ago) Mar 19
to

Hi,

 

Please find my direct client job requirement for your consideration.

 

Title: ITIL Configuration Manager

Location: Richmond, VA (Hybrid)

Duration : 12 Months

Client : State of Virginia

 

Job Description:

VDOT is seeking a highly skilled Configuration Manager with ITIL certification to join our IT Service Management team. The Configuration Manager is responsible for establishing, governing, and continuously improving the Configuration Management process within the ITSM framework. This role ensures accuracy, integrity, and traceability of Configuration Items (CIs), enabling effective incident, change, problem, and asset management. The Configuration Manager maintains the CMDB (Configuration Management Database), enforces process compliance, and partners with technical teams to ensure reliable service delivery. This role is critical in ensuring that our configuration management processes are thorough, efficient, and aligned with ITIL best practices. This role will be responsible for collaborating across functional areas to maintain the integrity of our Configuration Management Database (CMDB), supporting change management, and driving continuous improvement across IT services. An ideal candidate will have extensive experience integrating and managing Azure resources within a third party CMDB.

Key Responsibilities

  • Develop, implement, and maintain configuration management policies and processes in line with ITIL standards and Commonwealth of Virginia (COV) policy.
    • Own and manage the CMDB, ensuring accuracy, completeness, and compliance.
    • Collaborate with Change, Incident, and FinOps teams to ensure seamless service delivery.
    • Define and enforce policies for configuration item (CI) identification, control, and reporting.
    • Work closely with Infrastructure, Network, Security, and Application teams to gather and maintain CI information.
    • Monitor and audit configuration data to ensure quality and reliability.
    • Establish and track KPIs/metrics for Configuration Management maturity and CMDB health.
    • Provide leadership and guidance to IT teams on configuration management best practices.
    • Support IT governance, risk, and compliance initiatives.

Qualifications

·           ITIL Foundation certification (Intermediate or Expert level preferred).

·           Proven experience in Configuration Management within an ITIL environment.

·           Proven experience in Configuration Management within an Azure environment.

·           Strong knowledge of Ivanti Neurons for ITSM

·           Strong understanding of ITIL v3/v4 processes—especially Configuration, Change, Incident, and Problem Management.

·           Hands-on experience with a CMDB tool- Ivanti Neurons for ITSM including CI class modeling and discovery tools.

·           Excellent analytical, problem-solving, and documentation skills.

·           Ability to work collaboratively across technical and business teams.

·           Strong communication and stakeholder management skills.

Preferred Skills

·           Experience with automation tools for configuration management.

·           Familiarity with cloud environments (Azure, AWS, GCP).

·           Knowledge of automation, discovery tooling, and scripting (e.g., PowerShell, Python).

·           Familiarity with audit and compliance frameworks

·           Knowledge of COV policies and standards.

Skills:

Skill

Required / Desired

Amount

of Experience

 

Experience designing and implementing Configuration Management policies, systems, and monitoring programs for enterprise environments.

Required

8

Years

 

Familiarity with implementing a CMDB with a specific emphasis on integrating Azure resources to support Change and FinOps activities.

Required

8

Years

 

Strong knowledge of Ivanti Neurons for ITSM CMDB capabilities

Required

2

Years

 

ITIL Foundation Certification

Required

 

 

 

ITIL intermediate/expert level certification

Highly desired

 

 

 

Knowledge of COV policies and standards

Desired

 

 
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