icloud needs a different email for each device?????

[Donna Shelley]

Beyond frustrated.  I'm updating my "way overdue" ipad and I still cannot get my icloud on it to accept my normal icloud email address.
I put in genr...@comcast.net and get a "message" saying  "This email Used by another Apple ID...this email is not available. Choose a different address."
Aggghhhhh why?
So I have come up with another email address that I put in and get yet another Message.  "Choose Different Email Address..Your new Apple ID cannot be the same as your notification email address.
Choose a different eamil address."
So for my computer icloud I have one address....for my ipad icloud I need yet another address.????
Can't my computers, iphone and ipad all use my one address????

[Jim Rietz]

Any time you are having problems with your Apple ID, you need to go to AppleID.Apple.com and log in there.

It sounds like may have two Apple IDs, one attached to genr...@comcast.net.

The only time I've seen this message "This email Used by another Apple ID...this email is not available. Choose a different address." is when you turn on Mail in iCloud Settings or System Preference and are allowed to choose an icloud.com email address. If you are not using Apple's account for email (@mac.com, @me.com, or @icloud.com), there is no need to turn on Mail.

If you are trying to add your Comcast email account, that is done in System Presences / Internet Accounts or Settings / Accounts & Passwords (iOS 11).

Jim

[Donna Shelley]

Jim

1.  I don't have "Mail" on my ipad turned on.  I'm in settings AppleID/icloud/iTunes & App Store and I can't change the "Reachable AT"  section to my real apple ID.  I can get a variation like "Genx1".  But it won't let me select
my regular genx number.  there is a minus (delete) button, but when I select to delete the wrong name...it asks for yet another email name.  I can't just delete it.
2. Also...I went to iCloud, signed in on my computer.  It has 4 other names for where people can reach me.   They ended in .me, .icloud, .comcast, .gmail.  Is there one there that I should get rid of?
3. I upgraded to the icloud storage on my phone 99 cents a month.  But it doesn't work for my ipad...I'm still out of room with the 5 GB. The ipad won't update because of this.  So do I need to do another 99cent a month deal just for the ipad?

       I had thought that it would use the same storage my iphone did.   Maybe the genx1 address on the ipad won't work with my genx phone address cause it's different....yet I can't get the ipad to change names.  It says genx1 for Apple ID and right

       under it says.....genx for Store.    ???  Store?  Can I not have the same ID for Apple AND Store?

[Jim Rietz]

> On Oct 11, 2017, at 5:31 PM, Donna Shelley <genr...@comcast.net> wrote:
>
> I don't have "Mail" on my ipad turned on. I'm in settings AppleID/icloud/iTunes & App Store and I can't change the "Reachable AT" section to my real apple ID. I can get a variation like "Genx1". But it won't let me select
> my regular genx number. there is a minus (delete) button, but when I select to delete the wrong name...it asks for yet another email name. I can't just delete it.

> Also...I went to iCloud, signed in on my computer. It has 4 other names for where people can reach me. They ended in .me, .icloud, .comcast, .gmail. Is there one there that I should get rid of?

The Reachable At section included email and phone numbers associated with the Apple ID you are logged in with.

My guess is you have two Apple IDs. Email addresses can only be associated with one Apple ID.

I would go to AppleID.Apple.com Try to enter the Email address and a password - try anything you may have used including the password for your other Apple ID.

If that doesn't work, click on Forgot Apple ID or Password? link. Enter the email address you are trying to enter and see if there is a recovery method to either reset your password using an email or answering security questions.

Jim

[Donna Shelley]

Ok, well I'm resigned to the fact that my ipad won't be backed up anytime soon.  I don't know where to find the email that I'm supposed to uncheck.  My emails have no check by them on the pad or phone.  So I don't know where to look to uncheck mail.
The genx1 address is still in place on the ipad even after my going to icloud and verifying my regular email address.  So confused.  ICloud coming from my computer doesn't even show the genx1 address anywhere even to fix it.

[Jim Rietz]

> On Oct 14, 2017, at 12:18 PM, Donna Shelley <genr...@comcast.net> wrote:
>
> Ok, well I'm resigned to the fact that my ipad won't be backed up anytime soon.

I wish I was there to help you in person.

It seems like you have two Apple IDs: genr...@comcast.net & genx1 something...

You need to go to AppleID.Apple.com and log in with genr...@comcast.net and it's password. If you forgot it, you need to click the I Forgot Password link and either answer your security questions or request an email message with a link to the reset page.

Once you are in, you need to look at what email addresses are associated with this Apple ID. If genx1 something is not there, you need to log out of AppleID.Apple.com and log back in using genx1 something - you may need to reset this password also.

Try doing these steps and let us know what happens.

Don't worry about enabling / disabling email addresses just yet.

Jim

[Donna Shelley]

Got an email from Apple saying among other things "You will receive a text or a phone call at this number when your account is ready to recover on October 29, 2017 at 2:46:45 PM CDT. For updated status information or to provide additional information to help recover your account, visit https://iforgot.apple.com"

But I know that the genx1 is one of my ID's.  Back when we set up a second computer in our house the Comcast guy said put your identity name down...which I did...the plain old genx one....and he said, No, that one is taken, pick a different one.
I thought he was nutz but did what he told me and thats how the genx1 name evolved.  So I know it's mine...it's our second computer.
But it still confuses me why I can't use my orig. genx name on the ipad.
So I'm sure Apple will verify that genx1 is also me.  But it doesn't help the ipad issue.

On Monday, October 9, 2017 at 2:58:40 PM UTC-5, Donna Shelley wrote:

[Jim Rietz]

> On Oct 14, 2017, at 12:18 PM, Donna Shelley <genr...@comcast.net> wrote:
>

> On Monday, October 9, 2017 at 2:58:40 PM UTC-5, Donna Shelley wrote:
> Beyond frustrated. I'm updating my "way overdue" ipad and I still cannot get my icloud on it to accept my normal icloud email address.
> I put in genr...@comcast.net and get a "message" saying "This email Used by another Apple ID...this email is not available. Choose a different address."

Donna, you need to change your password for your genr...@comcast.net email account as someone is using it to send spam to this list and probably everyone else you may have listed in your address book (contacts) on Comcast.net.

Jim

[Donna Shelley]

Sorry it has taken me so long to get back to this issue, but I thought I needed to log in on my husbands computer to do the backup....not totally sure which of my 3 mini's I first logged into for ipad.  So I did.
Well, I still cannot change my ID on the ipad.  It still won't let me use my email address that is my apple ID.  My only option is to remove my Account completely from my ipad...but I'm hesitant to do this
as I don't know if I'll lose everything on the pad by doing so.
Any thoughts?

On Monday, October 9, 2017 at 2:58:40 PM UTC-5, Donna Shelley wrote:

[Donna Shelley]

Just for info....My iCloud ID is my email with the 1 after it.  And my Store is my regular email.   Does the iCloud ID and the Store...have to be different?

On Monday, October 9, 2017 at 2:58:40 PM UTC-5, Donna Shelley wrote:

[Jim Rietz]

> On Nov 17, 2017, at 4:37 PM, Donna Shelley <genr...@comcast.net> wrote:
>
> Just for info....My iCloud ID is my email with the 1 after it. And my Store is my regular email. Does the iCloud ID and the Store...have to be different?

There is no iCloud ID. An Apple ID can be used for iCloud, Mac App Store, iTunes, iOS iTunes & App Store, and other Apple services. The password for each Apple ID is the same on all Apple services. You can't have different passwords for the same Apple ID, however you can use the same password for multiple Apple IDs. If you do use the same password for multiple Apple IDs, changing one does not change the others.

Your "iCloud ID" can't be a fictitious email address, if I understand what you are saying. For instance, if my email address is JRi...@Mac.com, my "iCloud ID" can't be JRi...@Mac.com1. Since Apple must contact you, it has to be a valid email address when the account is setup.

I will suggest taking inventory of what you have for Apple IDs by logging AppleID.Apple.com. Try any and all email addresses and Apple IDs you use.

(Only within Apple's system are JRi...@Mac.com, JRi...@Me.com, and JRietz@iCloud equal. Depending on when you got into Apple services, these domains are not available. Since I was in early, I have the Mac.com address. Today, only the iCloud is available for new users.)

Once logged into AppleID.Apple.com, you may find multiple email addresses in the "REACHABLE AT" section. These addresses can be uses for iMessages, FaceTime, Game Center, and more. They can't be used as an Apple ID for the account you are logged in.

Also, if an email address is used with one Apple ID or is the Apple ID, it can't be associated with any other Apple ID.

Hope this helps.

Jim