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PhilYikes. Can you please email the Glassfish server.log to sup...@dataverse.org? Before doing so it would be great to reproduce the error so that the stack trace is at the bottom of the log. That's for mentioning the version of Dataverse you're running. That will help us match up the line numbers in the stack trace with the code as of 4.7.Thanks,
On Wed, Feb 14, 2018 at 9:20 AM, Erin MacPherson <Erin.Ma...@dal.ca> wrote:
Hi everyone,I have what might be a basic error, but I can't figure it out!A researcher has created a Dataverse, with a sub-dataverse and datasets within it (all unpublished). She is administrator of the main dataverse, but for some reason, when she tries to assign roles to the sub-dataverse and datasets, she gets the following message:"Internal Server Error - An unexpected error was encountered, no more information is available."We are using Dataverse 4.7. I added myself as Administrator, but I am getting the same message when I get to the sub-dataverse. We had an issue with a user account (it was an invalid email) that we previously had added to that dataverse, but I thought I removed them so I'm wondering if that could be the cause? Perhaps they are still administrator for the sub-dataverse and I can't see that as I keep getting the error message?In the meantime, we created a new sub-dataverse and the researchers role continued as Administrator, so she was able to continue to add datasets to the sub-dataverse and add roles as normal.Has anyone encountered this?Thanks!Erin
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Thanks Phil! Jason is going to do that now - I think it has to do with the invalid user account - but that's just me.Thanks,
Erin
On Wednesday, 14 February 2018 13:17:00 UTC-4, Philip Durbin wrote:
PhilYikes. Can you please email the Glassfish server.log to sup...@dataverse.org? Before doing so it would be great to reproduce the error so that the stack trace is at the bottom of the log. That's for mentioning the version of Dataverse you're running. That will help us match up the line numbers in the stack trace with the code as of 4.7.Thanks,
On Wed, Feb 14, 2018 at 9:20 AM, Erin MacPherson <Erin.Ma...@dal.ca> wrote:
Hi everyone,I have what might be a basic error, but I can't figure it out!A researcher has created a Dataverse, with a sub-dataverse and datasets within it (all unpublished). She is administrator of the main dataverse, but for some reason, when she tries to assign roles to the sub-dataverse and datasets, she gets the following message:"Internal Server Error - An unexpected error was encountered, no more information is available."We are using Dataverse 4.7. I added myself as Administrator, but I am getting the same message when I get to the sub-dataverse. We had an issue with a user account (it was an invalid email) that we previously had added to that dataverse, but I thought I removed them so I'm wondering if that could be the cause? Perhaps they are still administrator for the sub-dataverse and I can't see that as I keep getting the error message?In the meantime, we created a new sub-dataverse and the researchers role continued as Administrator, so she was able to continue to add datasets to the sub-dataverse and add roles as normal.Has anyone encountered this?Thanks!Erin
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--Philip Durbin
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This message also shows up if the user is already assigned the role in question, and you attempt to assign them again.Just an FYI
On Wed, Feb 14, 2018 at 12:36 PM, Erin MacPherson <Erin.Ma...@dal.ca> wrote:
Thanks Phil! Jason is going to do that now - I think it has to do with the invalid user account - but that's just me.Thanks,
Erin
On Wednesday, 14 February 2018 13:17:00 UTC-4, Philip Durbin wrote:
PhilYikes. Can you please email the Glassfish server.log to sup...@dataverse.org? Before doing so it would be great to reproduce the error so that the stack trace is at the bottom of the log. That's for mentioning the version of Dataverse you're running. That will help us match up the line numbers in the stack trace with the code as of 4.7.Thanks,
On Wed, Feb 14, 2018 at 9:20 AM, Erin MacPherson <Erin.Ma...@dal.ca> wrote:
Hi everyone,I have what might be a basic error, but I can't figure it out!A researcher has created a Dataverse, with a sub-dataverse and datasets within it (all unpublished). She is administrator of the main dataverse, but for some reason, when she tries to assign roles to the sub-dataverse and datasets, she gets the following message:"Internal Server Error - An unexpected error was encountered, no more information is available."We are using Dataverse 4.7. I added myself as Administrator, but I am getting the same message when I get to the sub-dataverse. We had an issue with a user account (it was an invalid email) that we previously had added to that dataverse, but I thought I removed them so I'm wondering if that could be the cause? Perhaps they are still administrator for the sub-dataverse and I can't see that as I keep getting the error message?In the meantime, we created a new sub-dataverse and the researchers role continued as Administrator, so she was able to continue to add datasets to the sub-dataverse and add roles as normal.Has anyone encountered this?Thanks!Erin
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--Philip Durbin
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--Philip Durbin
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--Philip Durbin
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http://www.iq.harvard.edu/people/philip-durbin