TurboCurator for AI-suggested metadata - Error 401

[Hoi-Yan Wendy Wong]

Dear colleagues,

Our institution is exploring the installation of TurboCuration on Dataverse which provides AI-suggested metadata to datasets.  However we encounter the error message "Cannot get recommendataions due to network error (401). Please try again".  Does anyone encounter similar issues and are there any solutions to the problems? 

The process is like this:

On the page for creating and uploading data files and adding metadata, this is added:

 

 

After saving the metadata and data files, I am back to the dataset page.  By clicking “Edit Dataset”:

 

The followings popped out:

 

 

 

 

After clicking “Submit & Show Recommendataions”, the error messages appeared:

Thank you very much.

Best regards,

Wendy

[Hoi-Yan Wendy Wong]

The process is like this:

On the page for creating and uploading data files and adding metadata, this is added:

 

 

After saving the metadata and data files, I am back to the dataset page.  By clicking “Edit Dataset”:

 

The followings popped out:

 

 

 

 

After clicking “Submit & Show Recommendataions”, the error messages appeared:

[Hoi-Yan Wendy Wong]

Sorry that it seems there are problems pasting images.  To put it short, the error message appears under "Title", "Description", and "Keywords" after clicking "Submit & Show Recommendataions".  

I am glad if colleagues could give us some advice for further process.

Thank you very much.

Best regards,

Wendy 

On Friday, November 7, 2025 at 2:18:07 PM UTC+8 Hoi-Yan Wendy Wong wrote:

[Kelly Doonan-Reed]

Thanks for letting us know you are experiencing a 401 error.  I have logged a support ticket with our team.

[Wendy Hoi Yan wong]

Thanks a lot for your help, Kelly.  I look forward to hearing any updates.  

Thank you.  

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[Kelly Doonan-Reed]

The team is investigating issues connecting with Azure ChatGPT.  I will keep you posted when we have a fix available for you to test.

[Kelly Doonan-Reed]

I was able to successfully use TurboCurator in https://demo.dataverse.org/ this morning.  Please try again and let us know if you encounter any issues.