Previewers stopped working
Kirill Batyuk
Hi everyone,
I updated Postgres today to version 17 from 16, in preparation for upgrading the Dataverse to 6.12
All is working well, except that, for some reason (could be unrelated to this), the file previewers stopped working.
I’ve deleted them all via API and then added them back. Same issue. I’m getting an error that reads:
“Unable to use callback. Please try again. The most common issue is that your login has timed out. If the problem persists, please contact the support team of this data repository. Please include any status code included at the end of this message: error” (also, see attached screenshot)
Any ideas? The server log does not show any errors.
Thank you,
Kirill Batyuk
Systems Librarian
MBLWHOI Library
Data Library and Archives
Woods Hole Oceanographic Institution
mblwhoilibrary.org -- whoi.edu
James Myers
My guess would be that your CORS configuration has changed (or you’re using a different URL for previewers). There have been changes in the cors settings in 6.9, but not since afaik.
You can verify my guess by looking in the browser console/network tab and seeing if you see CORS errors on that page. If that’s not it, let us know.
-- Jim
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