Failure to register the Global Identifier

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Rondineli Gama Saad

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Dec 1, 2022, 1:53:35 PM12/1/22
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Hello,
When I try to publish a specific dataset I get the follow error:
  modifyMetadata failed: Response from postUrl: 408, Request timeout
java.io.IOException: Response from postUrl: 408, Request timeout
        at edu.harvard.iq.dataverse.DataCiteRESTfullClient.postUrl(DataCiteRESTfullClient.java:113)
....
Failed to register the identifier doi:10.48331/scielodata.YU8FLN, or to register a file in the dataset; notifying the user(s), unlocking the dataset]]


The problem is ocurring only in one dataset. I check in https://doi.datacite.org if the doi url was registered there and I can see only the files that belong to the dataset. But, when I try to access the file's  doi url I get the error "not found" (404).
The dataset doi url is answer properly (https://doi.org/10.48331/scielodata.YU8FLN).
I appreciate any help
Best Regards,

Sherry Lake

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Dec 1, 2022, 1:56:27 PM12/1/22
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DataCite MDS server is having trouble today. Here's the DataCite status: https://status.datacite.org/

You can sign up to receive status reports at that web page.

Several Dataverse installations are seeing this problem

Thanks - Jim and Don (from Slack conversation).

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Rondineli Gama Saad

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Dec 1, 2022, 1:59:58 PM12/1/22
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Hi Sherry, 
Thanks for sharing this information and link. I will subscribe to receive notifications. I appreciate your help.
Best Regards,

Rondineli Saad
Coordenador de TI / Preservação Digital / Segurança da Informação
SciELO - Scientific Electronic Library Online
FAPESP - CAPES - CNPq - BVS-BIREME/OPAS/OMS - FapUNIFESP
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Maylein, Leonhard

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Dec 1, 2022, 2:16:00 PM12/1/22
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Dear all,


we have been seeing the problem at Datacite for about 12 hours. Since then, one of our datasets has been locked. How long does Dataverse try to register the DOIs? Do we need to manually reset the dataset (at the database level) to try to publish again?

Leonhard Maylein


Von: dataverse...@googlegroups.com <dataverse...@googlegroups.com> im Auftrag von Sherry Lake <shla...@gmail.com>
Gesendet: Donnerstag, 1. Dezember 2022 19:56
An: dataverse...@googlegroups.com
Betreff: Re: [Dataverse-Users] Failure to register the Global Identifier
 

Philip Durbin

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Dec 1, 2022, 2:24:07 PM12/1/22
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"If a dataset has been in this state for a long period of time, for hours or longer, it is somewhat safe to assume that it is stuck (for example, the process may have been interrupted by an application server restart, or a system crash), so you may want to remove the lock (to be safe, do restart the application server, to ensure that the job is no longer running in the background) and advise the user to try publishing again."

In short, it's a manual process to reset (clear the lock) and try publishing again.

I hope this helps,

Phil



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