Changing the Support Link to Send Email to a local address

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Sherry Lake

Oct 12, 2015, 2:06:09 PM10/12/15
to Dataverse Users Community
I would like the "Support" link found at the top of the DV page to send email to a UVa admin address, not to Harvard Dataverse.

I found the setting "SystemEmail" in setup script here:

So I made the API call and verified that it worked:




{"message":"UVa Dataverse Support <>"}


But email from the form still goes to Harvard.

Sherry Lake

Ben Companjen

Oct 12, 2015, 4:40:07 PM10/12/15
Hi Sherry,

It appears that the SystemEmail is the sender address (i.e. the system's address that "sends" the notification emails).

The Harvard support address is hardcoded in as the default address, to be used if the context of the dialog is not a dataverse or dataset.
From your description I infer that the support link in the top 'menu' is a different context than the dataverse (which sounds reasonable to me, although maybe not for the top dataverse).

Could you open an issue on GitHub or send an email to about this?


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Philip Durbin

Oct 14, 2015, 11:57:11 AM10/14/15
Thanks for reporting this, Sherry. And thanks, Ben for looking into it. A GitHub issue was just created:


For more options, visit

Sherry Lake

Oct 14, 2015, 12:24:02 PM10/14/15
to Dataverse Users Community
Thanks for the update, Phil.

Kevin just sent a reply from dataverse-support and told me that the issue was added to Github.
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