Seagate 2.5” SSHD NAND Issue – Firmware Matching Required?

5 views
Skip to first unread message

pauloa...@gmail.com

unread,
11:47 AM (8 hours ago) 11:47 AM
to DataRecoveryCertification

Hello friends, good morning.

I’d like to ask for a quick confirmation from those who have dealt with this before. Anyone who wants to share details or tips is of course welcome, but at this point I’m mainly looking for confirmation.

Regarding Seagate 2.5” Slim SSHD models (500GB) with NAND-related issues: are these cases strictly solvable only by using a donor PCB with the exact same firmware, or is it also possible to resolve the issue using a PCB (same model) with a different firmware?

I’m asking because I vaguely remember, some years ago, having solved a similar case using a board with a different firmware, although in most of the cases I’ve handled (and according to what ACE Lab usually recommends) the indication is to use a PCB with matching firmware.

Does anyone have recent experience or insight on this?

Thanks in advance for any confirmation or thoughts.

Data Recovery Guru

unread,
12:02 PM (8 hours ago) 12:02 PM
to datarecovery...@googlegroups.com
I have been successful only with matching fw version.

DATARECOVERYGURU TEAM
Offices are open Mon-Fri 9AM to 4:30PM. 
Available by appointment outside business hours.
Boston: 100 Massachusetts Ave, Suite 500 (5th Floor), Boston, MA 02155
Cambridge: 1 Mifflin Place, Suite 400 (4th Floor), Cambridge MA 02138
Dedham: 3 Allied Drive, Suite 303 (3rd Floor), Dedham, MA 02026
Burlington: 1500 District Ave, 1st Floor, Burlington, MA 01803
Framingham: 945 Concord St., 1st Floor, Framingham, MA 01701
Providence: 10 Dorrance St., Suite 700 (7th Floor), Providence, RI 02903
New Hampshire: One Tara Blvd., Suite 200 (2nd Floor), Nashua, NH 03062

--
Data Recovery Certification Group / for issue with google group please email sc...@myharddrivedied.com
---
You received this message because you are subscribed to the Google Groups "DataRecoveryCertification" group.
To unsubscribe from this group and stop receiving emails from it, send an email to datarecoverycertif...@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/datarecoverycertification/5b630cef-c347-4fe0-ae8e-602d7e9b6f2dn%40googlegroups.com.

RecuperoDati299

unread,
12:06 PM (7 hours ago) 12:06 PM
to DataRecoveryCertification
As far as we have seen handling those drives, 
in some cases you fix it with just PC-3000 utilities 
In others with either a matching PCB and again PC-3000 utilities

better that you read this blog

--

Paulo Braga

unread,
1:14 PM (6 hours ago) 1:14 PM
to datarecovery...@googlegroups.com

Thank you for the replies.

The article you mentioned refers to NAND issues in the Rosewood family, while my drive is an older unit, unfortunately I don’t recall the exact family at the moment.

I’m aware that the general recommendation, and what ACE Lab support usually states, is to use a donor PCB with the same firmware. However, I remember reading somewhere — and I also vaguely recall a single case I worked on — where I was able to change the NAND state using a PCB of the same model but with different firmware.

That said, I may be misremembering the details, and my intention was only to confirm whether this is actually possible or if I’m mistaken. In any case, I really appreciate all the input and responses.




Reply all
Reply to author
Forward
0 new messages