PC3K Won't Save Entire File

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Philip Shaw

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Oct 24, 2025, 2:55:28 PM (10 days ago) Oct 24
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Good afternoon. I did a head exchange on a 5TB Seagate (ST5000LM000) and imaged about 1.5TB of data without a problem other than some platter damage. I saved off three of the files with no issues but the fourth file keeps dying out at exactly 550.1GB/900.0GB. It has done this at least five times in a row. It is a Windows 10 vhd file. It has 1,887,418,386 successfully read files with 40 errors (black) and 18,375 read with utility (orange). I am working with the copy only and I think the errors are well before where the copy stops. 

I have tried writing to a different drive, different USB ports and cables, and used SATA0 and SATA1, This is frustrating me because I put a lot of time into this and I want to get the data to the customer. Any thoughts?

Thanks.

t...@desertdatarecovery.com

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Oct 24, 2025, 3:39:14 PM (10 days ago) Oct 24
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Is the drive you saved the PC3000 image to bad?

I.e. the one you are copying from.

 

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Philip Shaw

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Oct 26, 2025, 8:21:33 AM (8 days ago) Oct 26
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I copied the entire 2.3TB to another drive and tried to save off the file and it just failed again. This is driving me crazy.

Desert Data Recovery

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Oct 26, 2025, 10:03:44 AM (8 days ago) Oct 26
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wayne horner

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Oct 26, 2025, 11:13:25 AM (8 days ago) Oct 26
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Could be that pc3k is having trouble processing the cluster list.
I wonder if this vhd is highly fragmented.
The base-mft file entry is 2 blocks. Does it have data filling the second block of the mft? NTFS used a run list to map the files fragments. A run is structured as starting cluster, cluster-count pair. Most files have 1 or 2 fragments so the second mft block is zeros. If the vhd was dynamically allocated then It could have filled the base-mfts 2 blocks. Then NTFS allocates extension mft records to handle the overflow run pairs. Could be that there is a problem with the run list at 550gb.
So In pc3k was your destination a physical drive? 
Use studio or ufs to open the destination. Navigate to the vhd.
Open in hex view. 
Can you see first and last sector, can you scroll to any place? 
RS has a right click file stat/info option that will show all the clusters in the run list. It allows you to click any run and he view there. Does that work? 
Can rs copy the file? 



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