TOSHIBA MQ04ABF100 SA not access

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Abdur Rahim Sopon

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Aug 21, 2026, 7:29:23 AM (3 days ago) Aug 21
to DataRecoveryCertification
Hello 
I received another waste case HDD  2.5 TOSHIBA MQ04ABF100 
previous DR company replace head i think security sticker is open .

Hdd current status is BSY then ready with Full ID no SA and UA access. 
even in PCB mode can't read any CP.

can you share your experience with Mq04
1.this fw locked SA access?
2. Toshiba SMR MC issue?
3. current Head is not good?
.
   Model : TOSHIBA MQ04ABF100
  Serial : Y96IP31QT
Firmware : JUF04C
Capacity : 1 000 GB (1 953 525 168)

MQ 04 Case ID 11241.bin

pbzcbf...@gmail.com

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Aug 21, 2026, 10:21:39 AM (3 days ago) Aug 21
to DataRecoveryCertification
Your ROM dump is corrupt. Can you dump it again? If you get the same result, can you then dump the physical ROM?

Are you dumping the ROM via terminal or in a chip reader?

I edited the errors to the point where I was able to extract the CPs, but many of the CPs were corrupt.

For example, here are the GO, HT and MN CPs. Notice that "HT" is misspelled as "hT".

Offset(h) 00       04       08       0C

000DCD80  474F0000 00000000 00000000 0000000C  GO..............
000DCD90  68540000 00000000 00000000 0000001E  hT..............
000DCDA0  4D4E2020 20202020 20202020 20202020  MN
000DCDB0  20202020 20593936 49503331 5154544F       Y96IP31QTTO
000DCDC0  53484942 41204D51 30344142 46313030  SHIBA MQ04ABF100
000DCDD0  20202020 20202020 20202020 20202020
000DCDE0  20202020 20200000 00000000 00000000        ..........
000DCDF0  00000000 00000000 00000000 00000000  ................
000DCE00  00000000 00000000 00000000 00000000  ................
000DCE10  00000000 00000000 00000000 00000000  ................
000DCE20  00000000 FF3F103F B06D7074 00000000  ....ÿ?.?°mpt....
000DCE30  05010001 00000000 00000000 00000000  ................
000DCE40  00000000 00000000 00000000 00000000  ................
000DCE50  00000000 00000000 00000000 0000005E  ...............^

CPs_00.7z

compos mentis

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Aug 21, 2026, 12:04:40 PM (3 days ago) Aug 21
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I think your ROM is a 1.8V device. If you select a higher voltage, you
may damage it.


Abdur Rahim Sopon

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Aug 22, 2026, 9:14:13 AM (2 days ago) Aug 22
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Yes this 1.8v i use for read 












Best Regards

Abdur rahim sopon

Founder of Data Recovery BD™

WP/call:+8801912881685




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On Fri, Aug 21, 2026 at 10:04 PM compos mentis <pbzcbf...@gmail.com> wrote:
I think your ROM is a 1.8V device. If you select a higher voltage, you
may damage it.


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CASE ID-11241.bin

compos mentis

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Aug 22, 2026, 9:56:55 AM (2 days ago) Aug 22
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Your latest dump looks good. If you dump it again, and compare the two
latest dumps without error, then it should be OK. That's what I used to
do every time I dumped any memory device. I don't understand why people
don't do this.

(I originally sent this reply to the wrong thread.)
CPs_01.7z

Abdur Rahim Sopon

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Aug 22, 2026, 10:24:04 AM (2 days ago) Aug 22
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I read and verified both. 
The second time, I did the same as you suggested: remove the device, reconnect, and read again, comparing it with the first one; the result was the same.













Best Regards

Abdur rahim sopon

Founder of Data Recovery BD™

WP/call:+8801912881685



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compos mentis

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Aug 22, 2026, 10:25:49 AM (2 days ago) Aug 22
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Yes, I saw your other reply. Sorry, I messed up and posted to the wrong
thread.

Abdur Rahim Sopon

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Aug 22, 2026, 10:30:58 AM (2 days ago) Aug 22
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it's ok i understand 













Best Regards

Abdur rahim sopon

Founder of Data Recovery BD™

WP/call:+8801912881685




Virus-free.www.avast.com

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Abdur Rahim Sopon

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Aug 23, 2026, 2:37:43 PM (18 hours ago) Aug 23
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Is this possible to disable Toshiba MC in ROM?













Best Regards

Abdur rahim sopon

Founder of Data Recovery BD™

WP/call:+8801912881685




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Recupero Dati (RecuperoDati299)

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3:00 AM (6 hours ago) 3:00 AM
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Hello
whe you boot the drive and the PC-3000 utility starts, you can see the G_list entires amount

unfortunately you can only see the entries amount, no way to interact with the G-List 

SIDE NOTE: we asked 1.000.000 times to Acelab to put a little of effort into MQ04 since they are now 10 years they are out. We asked also in first person in a meeting in Rome "we kindy need to clean the MQ04 G-List" since in Italy the MQ04 have flood the market

KIND REQUEST: seen the side note above YOU ALL IN THIS NICE DR GROUP ARE KINDLY REQUESTED TO ASK THE SAME TO ACELAB ... maybe they will forget for a while such stupid PC-3000 PRO and will put some effort in MQ04s

when an MQ04 G-List has more than few hundreds entries there is no way to access LBAs and if you try to read in utility mode you won't find almost anyhting good

Abdur Rahim Sopon

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3:59 AM (5 hours ago) 3:59 AM
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NO Access SA 
image.png

image.png























Best Regards

Abdur rahim sopon

Founder of Data Recovery BD™

WP/call:+8801912881685



RecuperoDati299

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6:09 AM (3 hours ago) 6:09 AM
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have you checked the s/n written inside the ROM?

read the ROM of a working MQ04 you have in the lab. Seek of its serial number in the ROM dump
this will give you the offset

then at the same offset seek for the s/n in the patient ROM' dump




pbzcbf...@gmail.com

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7:01 AM (2 hours ago) 7:01 AM
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You can see the correct S/N in the MN CP in my earlier post.

RecuperoDati299

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7:11 AM (2 hours ago) 7:11 AM
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:-)
the point Is of it matches the HDD label one


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