HDD 2TB Seagate Error with detect Capcity 3.86GB and Click (beep) then Stop

[Hien Nguyen]

EHello . I posted a problem about HDD errors on the forum. I would like to send you specific information. I hope you can help and advise me on handling this hard drive. Thank you very much

I have a 2TB Seagate hard drive with the image below and it has an error that only accepts 3.86GB capacity with 2 beeps and the HDD stops spinning.
1. In "Nomal Mode" mode: both PC3000 and MRT Lab the process of powering the hard drive makes 02 beeps and then stops (I suspect the HDD reader error).
2. In "BootCode Mode" and connected to Terminal, the device begins to successfully recognize, then backup the Rom successfully. Continuing to execute in command line mode (Teminal - T), HDD error and then stopped working.
    Please help me in this case, is it possible to save the data?I have a donor HDD and can replace it  (is this risky or not, especially for Seagate). Thanks

Video:

https://drive.google.com/file/d/1eNrhv0uWyiPV7M2VYYNCZAMtlQRC1e-g/view?usp=sharing

https://drive.google.com/file/d/1VtM3bhyoGdMmefm2_LXJ2cO4YNTBmJ6q/view?usp=sharing

Link Image:

https://drive.google.com/file/d/13wIVwiKhWuDhMRrXfv9O0CaYwPdUmAqD/view?usp=sharing

https://drive.google.com/file/d/150G95cZ9_N2TAQRr6QEJb1kvMtQfUctJ/view?usp=sharing

https://drive.google.com/file/d/19qut7SCqtiw4gdE0XCoHAyxfkfwQ_o0s/view?usp=sharing

https://drive.google.com/file/d/1dwxcCydr1CmYJs4o564fXMgkEsXdSM9_/view?usp=sharing

https://drive.google.com/file/d/1i7ioznhAZ7-kMvyuj-Ki7GUpd7Wcwnmd/view?usp=sharing

https://drive.google.com/file/d/1-QGZ77BRkq_8IwnoTtwejgnBsUVojHsh/view?usp=sharing

[t...@desertdatarecovery.com]

Looks like the terminal is not connected. But I am no expert on MRT.

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[Hien Nguyen]

When running Bootcode mode and watching the second video. When entering the Terminal window, it shows the error Fail servo, and I can still backup Rom successfully in Bootcode mode. but then when entering terminal mode. I can't run the command line because I can't connect to the hard drive and get a Fail Servo error. I plugged the device into the PC3000 and reported the same error.

Vào Th 6, 5 thg 4, 2024 lúc 06:29 tim via DataRecoveryCertification <datarecovery...@googlegroups.com> đã viết:

To view this discussion on the web visit https://groups.google.com/d/msgid/datarecoverycertification/08e201da86e7%24fba828c0%24f2f87a40%24%40desertdatarecovery.com.

[t...@desertdatarecovery.com]

4GB size is the drive just reporting from the PCB. Servo error is failed heads or media damage as has been mentioned. If you have done a head swap already, you need to check the drive for media damage. Swapping adaptives from the donor ROM might help, but very rarely makes a difference.

To view this discussion on the web visit https://groups.google.com/d/msgid/datarecoverycertification/CAC8ys0pwkMaRMM27cviBRdo%3Dsci9JO%3DcJQQPY_EBX_9mMoPNwg%40mail.gmail.com.