Rebuilding Seagate F3 ROM

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Joe

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Dec 14, 2016, 6:24:43 PM12/14/16
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Hi All,

I have a Seagate ST5000DM000 with a damaged PCB and ROM chip. I have a donor board but I don't have the native ROM. Is there any way to rebuild it?

Thanks, 

Michael Johnson

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Dec 14, 2016, 6:26:58 PM12/14/16
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As far as I know there isn't a way to rebuild an F3 ROM. As always, if I am wrong I am happy to be corrected.

Mike Johnson
Decipher Forensics LLC


  

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Tim Homer - Desert Data Recovery

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Dec 14, 2016, 6:34:32 PM12/14/16
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There are people who ‘claim’ to be able to rebuild an F3 ROM on HDDGuru, but the architecture of the 5TB ROM is not the same as the smaller models. i.e. the terminal is locked. So I am guessing that you may be SOL.

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Dallas Broadway

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Dec 14, 2016, 6:53:54 PM12/14/16
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SOL indeed. Have you tried using an external reader to read ROM?

On Wed, Dec 14, 2016 at 5:32 PM, Tim Homer - Desert Data Recovery <t...@desertdatarecovery.com> wrote:

There are people who ‘claim’ to be able to rebuild an F3 ROM on HDDGuru, but the architecture of the 5TB ROM is not the same as the smaller models. i.e. the terminal is locked. So I am guessing that you may be SOL.

 

From: datarecoverycertification@googlegroups.com [mailto:datarecoverycertificati...@googlegroups.com] On Behalf Of Joe
Sent: Wednesday, December 14, 2016 4:25 PM
To: DataRecoveryCertification <datarecoverycertification@googlegroups.com>
Subject: Rebuilding Seagate F3 ROM

 

Hi All,

 

I have a Seagate ST5000DM000 with a damaged PCB and ROM chip. I have a donor board but I don't have the native ROM. Is there any way to rebuild it?

 

Thanks, 

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Joe

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Dec 14, 2016, 6:56:03 PM12/14/16
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@Dallas.  I don't have one. Do you you know of an affordable one I can get? What should I be looking for?


On Wednesday, December 14, 2016 at 6:53:54 PM UTC-5, rdallasb wrote:
SOL indeed. Have you tried using an external reader to read ROM?
On Wed, Dec 14, 2016 at 5:32 PM, Tim Homer - Desert Data Recovery <t...@desertdatarecovery.com> wrote:

There are people who ‘claim’ to be able to rebuild an F3 ROM on HDDGuru, but the architecture of the 5TB ROM is not the same as the smaller models. i.e. the terminal is locked. So I am guessing that you may be SOL.

 

From: datarecovery...@googlegroups.com [mailto:datarecoverycertificati...@googlegroups.com] On Behalf Of Joe
Sent: Wednesday, December 14, 2016 4:25 PM
To: DataRecoveryCertification <datarecovery...@googlegroups.com>
Subject: Rebuilding Seagate F3 ROM

 

Hi All,

 

I have a Seagate ST5000DM000 with a damaged PCB and ROM chip. I have a donor board but I don't have the native ROM. Is there any way to rebuild it?

 

Thanks, 

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Dallas Broadway

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Dec 14, 2016, 6:59:20 PM12/14/16
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I just recently picked up a MiniPro Programmer Model # TL866A. Its done pretty well so far. Ran me about 80 bucks if memory serves.

On Wed, Dec 14, 2016 at 5:56 PM, Joe <sull...@gmail.com> wrote:
@Dallas.  I don't have one. Do you you know of an affordable one I can get? What should I be looking for?

On Wednesday, December 14, 2016 at 6:53:54 PM UTC-5, rdallasb wrote:
SOL indeed. Have you tried using an external reader to read ROM?
On Wed, Dec 14, 2016 at 5:32 PM, Tim Homer - Desert Data Recovery <t...@desertdatarecovery.com> wrote:

There are people who ‘claim’ to be able to rebuild an F3 ROM on HDDGuru, but the architecture of the 5TB ROM is not the same as the smaller models. i.e. the terminal is locked. So I am guessing that you may be SOL.

 

From: datarecovery...@googlegroups.com [mailto:datarecoverycertificati...@googlegroups.com] On Behalf Of Joe
Sent: Wednesday, December 14, 2016 4:25 PM
To: DataRecoveryCertification <datarecovery...@googlegroups.com>
Subject: Rebuilding Seagate F3 ROM

 

Hi All,

 

I have a Seagate ST5000DM000 with a damaged PCB and ROM chip. I have a donor board but I don't have the native ROM. Is there any way to rebuild it?

 

Thanks, 

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Dallas Broadway

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Dec 14, 2016, 7:13:42 PM12/14/16
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Tim had also mentioned one on here somewhere before I believe. I don't remember how much it costs or anything. But you may want to ask him.

Tim Homer - Desert Data Recovery

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Dec 14, 2016, 7:33:09 PM12/14/16
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From: datarecovery...@googlegroups.com [mailto:datarecovery...@googlegroups.com] On Behalf Of Dallas Broadway
Sent: Wednesday, December 14, 2016 5:14 PM
To: datarecovery...@googlegroups.com
Subject: Re: Rebuilding Seagate F3 ROM

 

Tim had also mentioned one on here somewhere before I believe. I don't remember how much it costs or anything. But you may want to ask him.

On Wed, Dec 14, 2016 at 5:59 PM, Dallas Broadway <rdal...@gmail.com> wrote:

I just recently picked up a MiniPro Programmer Model # TL866A. Its done pretty well so far. Ran me about 80 bucks if memory serves.

On Wed, Dec 14, 2016 at 5:56 PM, Joe <sull...@gmail.com> wrote:

@Dallas.  I don't have one. Do you you know of an affordable one I can get? What should I be looking for?

On Wednesday, December 14, 2016 at 6:53:54 PM UTC-5, rdallasb wrote:

SOL indeed. Have you tried using an external reader to read ROM?

On Wed, Dec 14, 2016 at 5:32 PM, Tim Homer - Desert Data Recovery <t...@desertdatarecovery.com> wrote:

There are people who ‘claim’ to be able to rebuild an F3 ROM on HDDGuru, but the architecture of the 5TB ROM is not the same as the smaller models. i.e. the terminal is locked. So I am guessing that you may be SOL.

 

From: datarecovery...@googlegroups.com [mailto:datarecovery...@googlegroups.com] On Behalf Of Joe
Sent: Wednesday, December 14, 2016 4:25 PM
To: DataRecoveryCertification <datarecovery...@googlegroups.com>
Subject: Rebuilding Seagate F3 ROM

 

Hi All,

 

I have a Seagate ST5000DM000 with a damaged PCB and ROM chip. I have a donor board but I don't have the native ROM. Is there any way to rebuild it?

 

Thanks, 

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Alandata Recovery

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Dec 14, 2016, 7:54:23 PM12/14/16
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send it to seagate
is it under warranty?


On Wed, Dec 14, 2016 at 4:30 PM, Tim Homer - Desert Data Recovery <t...@desertdatarecovery.com> wrote:

 

 

From: datarecoverycertification@googlegroups.com [mailto:datarecoverycertificati...@googlegroups.com] On Behalf Of Dallas Broadway
Sent: Wednesday, December 14, 2016 5:14 PM
To: datarecoverycertification@googlegroups.com
Subject: Re: Rebuilding Seagate F3 ROM

 

Tim had also mentioned one on here somewhere before I believe. I don't remember how much it costs or anything. But you may want to ask him.

On Wed, Dec 14, 2016 at 5:59 PM, Dallas Broadway <rdal...@gmail.com> wrote:

I just recently picked up a MiniPro Programmer Model # TL866A. Its done pretty well so far. Ran me about 80 bucks if memory serves.

On Wed, Dec 14, 2016 at 5:56 PM, Joe <sull...@gmail.com> wrote:

@Dallas.  I don't have one. Do you you know of an affordable one I can get? What should I be looking for?

On Wednesday, December 14, 2016 at 6:53:54 PM UTC-5, rdallasb wrote:

SOL indeed. Have you tried using an external reader to read ROM?

On Wed, Dec 14, 2016 at 5:32 PM, Tim Homer - Desert Data Recovery <t...@desertdatarecovery.com> wrote:

There are people who ‘claim’ to be able to rebuild an F3 ROM on HDDGuru, but the architecture of the 5TB ROM is not the same as the smaller models. i.e. the terminal is locked. So I am guessing that you may be SOL.

 

From: datarecovery...@googlegroups.com [mailto:datarecoverycertification@googlegroups.com] On Behalf Of Joe
Sent: Wednesday, December 14, 2016 4:25 PM
To: DataRecoveryCertification <datarecovery...@googlegroups.com>
Subject: Rebuilding Seagate F3 ROM

 

Hi All,

 

I have a Seagate ST5000DM000 with a damaged PCB and ROM chip. I have a donor board but I don't have the native ROM. Is there any way to rebuild it?

 

Thanks, 

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Joe

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Dec 14, 2016, 7:58:48 PM12/14/16
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I don't know but even if it is I already messed with the patient board so I doubt they would honor it. Either way, how would they be able to recover it?

Alandata Recovery

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Dec 14, 2016, 8:25:04 PM12/14/16
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they wont care about the board if you havent opened the drive
if anyone can regen the rom it would be seagate

they have their own dr company - which is a total conflict of interrest

they are trying to lock out 3rd party data recovery
they locked the terminal access
then they locked it harder

they are talking about encrypting the rom
and requiring a key to update the rom

So what if the car manuacturers locked the hoods on the cars
and required you to bring the car to them for service - you wouldnt buy that car would you?

dont buy seagate.




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Dallas Broadway

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Dec 14, 2016, 9:07:57 PM12/14/16
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Sorry, but I don't think Seagate can regenerate the ROM. They purchased Action Front. From what I understand, they have had/and or are having lots of internal issues and are roughly a month or so behind on work and don't have very many techs/engineers at the moment. I was also told by a client that it took several weeks just to get a diag on the drive, so they brought it to us. One of our techs knows the lead Engineer over there as he was working at Action Front when they were purchased, he was told that the Data Recovery lab has zero communication with Seagate Engineers and they are basically just like the rest of us. No special treatment or technology per say from the Engineers at Shitgate..I mean Seagate.

With that being said, their lead Engineer is very good, and if he can regenerate the ROM, it's because he figured it out, not because of information given to him by Seagate. Besides, warranty has nothing to do with the recovery side. If the data isn't important then sure, get it RMA'd. If it is, then sending it to the DR side probably isn't gonna help much. Wayne's world is right though, Seagate has severely overstepped with all the crap they are doing to stop us from recovering data. We buy Toshiba's and WD's for return media.




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Tim Homer - Desert Data Recovery

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Dec 14, 2016, 9:46:27 PM12/14/16
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I think Seagate Data Recovery will be as real PITA in the future. I am sure most of you have seen that if you buy any storage device on Amazon (Inc a computer), Amazon put a Seagate Data Recovery 'insurance policy' in your shopping cart by default. Its under the name of Rescue Data Recovery, but it's Seagate.  

I purchased a 32gb flash drive as a donor and $1.99 was add to the cart for data recovery 'insurance' by default. If the device fails, they recover it for free regardless of who makes it. This insurance policy varies from $1.99 to about $20 depending on what the storage media is. 

Hopefully when a device fails most consumers will forget they purchased it, or even better they buy a Seagate DM series and it fails out of the box.
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Tim Homer - Desert Data Recovery

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Dec 14, 2016, 9:49:41 PM12/14/16
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I can confirm that Seagate cannot regenerate a ROM. I have a contact in Seagate EU and he have personally confirmed this on email.
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Alandata Recovery

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Dec 15, 2016, 7:03:23 AM12/15/16
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so seagate cant regen the rom and they are too stupid to write it to the sa - another reason to buy seagate..... errrr I mean  bypass seagagte.

so the insurance scam I mean scam...

lets ponder that for a moment....


thousands of people pay extra for 'insurance'.

in the event of a claim they send it in for recovery.

1 in a hundred will bother to send it in for recovery.

if its easy they could recover it

if it requires parts or actual work then call it unrecovereable.

so what happens when its unrecoverable - do you get your $1.99 back?

that and a refurbed replacement drive.





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Alandata Recovery

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Dec 15, 2016, 7:05:39 AM12/15/16
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I helped a customer send a drive to seagate for warranty recovery.

2 weeks for the eval

4-6 weeks for the recovery.

they charged te card when they decided it was recovered

then sent the data

there was no pre list approval

they could recover 1 file and chanrge you.


glad to here they are having trouble - itscompletely unethical

Alandata Recovery

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Dec 15, 2016, 7:20:12 AM12/15/16
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I was told that seagate engineers went to an ace seminar to learn from ace.... hilarious.

I have had some experience with seagate firmware engineers.

its not what i expected.

the project was a tape recovery project where a tape had been overwritten.

in that casse you have to hack the drive to get it to go beyond the end of tape and start reading on  the other side.

but the firmware is smart enough to know that the stuff on the other side is old, so a firmware patch was needed.

So I thought that sounded pretty straight forward,

I imagined just finding the place in the well documented and structured code and insert a patch.

Ha, was I wrong.

The firmware first is gigantic.

Its apparently not well structured or documented - basically its a giant pile of spaghetti code.

No engineer wants to dig in there and F things up.

There are lots of turnover in programmers.

If anyone does get good at the code then they move him to their new products - like shingled recording or whatever.

Basically its a mess and a nightmare.

Guess thats why they havce so many firmware problems.

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David Edwards

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Dec 20, 2016, 6:47:42 PM12/20/16
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Just my two cents,

There are people who can do it. Pretty sure i could if i invested the time. Hotswap a donor to the patient, dump modules and sys files, extract certain elements import into new rom with same fw revision.

wayne horner

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Dec 21, 2016, 3:05:46 AM12/21/16
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you can hotswap onto a seagate and read modules?


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On Tue, Dec 20, 2016 at 3:47 PM, David Edwards <giftedte...@gmail.com> wrote:
Just my two cents,

There are people who can do it. Pretty sure i could if i invested the time. Hotswap a donor to the patient, dump modules and sys files, extract certain elements import into new rom with same fw revision.

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David Edwards

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Dec 21, 2016, 4:44:14 PM12/21/16
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On Wednesday, December 21, 2016 at 3:05:46 AM UTC-5, waynehorner wrote:
you can hotswap onto a seagate and read modules?


Alandata Data Recovery -  (949)287-3282  
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On Tue, Dec 20, 2016 at 3:47 PM, David Edwards <giftedte...@gmail.com> wrote:
Just my two cents,

There are people who can do it. Pretty sure i could if i invested the time. Hotswap a donor to the patient, dump modules and sys files, extract certain elements import into new rom with same fw revision.

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Alandata Recovery

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Dec 21, 2016, 5:29:00 PM12/21/16
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interesting, I stopped trying cause they haven't worked, guess I will relook at that.


On Wed, Dec 21, 2016 at 1:44 PM, David Edwards <giftedte...@gmail.com> wrote:


On Wednesday, December 21, 2016 at 3:05:46 AM UTC-5, waynehorner wrote:
you can hotswap onto a seagate and read modules?


Alandata Data Recovery -  (949)287-3282  
"Cleanroom Data Recovery of RAID, VMware, Network Attached Storage, Linux, Tape, Disk, Forensics"

On Tue, Dec 20, 2016 at 3:47 PM, David Edwards <giftedte...@gmail.com> wrote:
Just my two cents,

There are people who can do it. Pretty sure i could if i invested the time. Hotswap a donor to the patient, dump modules and sys files, extract certain elements import into new rom with same fw revision.

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IT LAND

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Dec 21, 2016, 8:07:10 PM12/21/16
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interesting same like Wayne, i stopped trying cause it didn't use to work.
David, can you please advise on which family it worked for you?

Cheers

On Thursday, December 22, 2016 at 9:29:00 AM UTC+11, Alandata Recovery wrote:
interesting, I stopped trying cause they haven't worked, guess I will relook at that.

On Wed, Dec 21, 2016 at 1:44 PM, David Edwards <giftedte...@gmail.com> wrote:


On Wednesday, December 21, 2016 at 3:05:46 AM UTC-5, waynehorner wrote:
you can hotswap onto a seagate and read modules?


Alandata Data Recovery -  (949)287-3282  
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On Tue, Dec 20, 2016 at 3:47 PM, David Edwards <giftedte...@gmail.com> wrote:
Just my two cents,

There are people who can do it. Pretty sure i could if i invested the time. Hotswap a donor to the patient, dump modules and sys files, extract certain elements import into new rom with same fw revision.

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YB

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Dec 22, 2016, 12:59:19 AM12/22/16
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The model I'm dealing with is ST5000DM000. Do you think your method will work for it?  

On Dec 21, 2016 8:07 PM, "IT LAND" <od...@itland.com.au> wrote:
interesting same like Wayne, i stopped trying cause it didn't use to work.
David, can you please advise on which family it worked for you?

Cheers

On Thursday, December 22, 2016 at 9:29:00 AM UTC+11, Alandata Recovery wrote:
interesting, I stopped trying cause they haven't worked, guess I will relook at that.

On Wed, Dec 21, 2016 at 1:44 PM, David Edwards <giftedte...@gmail.com> wrote:


On Wednesday, December 21, 2016 at 3:05:46 AM UTC-5, waynehorner wrote:
you can hotswap onto a seagate and read modules?


Alandata Data Recovery -  (949)287-3282  
"Cleanroom Data Recovery of RAID, VMware, Network Attached Storage, Linux, Tape, Disk, Forensics"

On Tue, Dec 20, 2016 at 3:47 PM, David Edwards <giftedte...@gmail.com> wrote:
Just my two cents,

There are people who can do it. Pretty sure i could if i invested the time. Hotswap a donor to the patient, dump modules and sys files, extract certain elements import into new rom with same fw revision.

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IT LAND

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Dec 22, 2016, 5:04:19 AM12/22/16
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don't believe it will work on your model joe, the drive you are referring to is a new Seagate generation and for those even the terminal is locked so can't do much at this stage. 


On Thursday, December 22, 2016 at 4:59:19 PM UTC+11, Joe wrote:
The model I'm dealing with is ST5000DM000. Do you think your method will work for it?  
On Dec 21, 2016 8:07 PM, "IT LAND" <od...@itland.com.au> wrote:
interesting same like Wayne, i stopped trying cause it didn't use to work.
David, can you please advise on which family it worked for you?

Cheers

On Thursday, December 22, 2016 at 9:29:00 AM UTC+11, Alandata Recovery wrote:
interesting, I stopped trying cause they haven't worked, guess I will relook at that.

On Wed, Dec 21, 2016 at 1:44 PM, David Edwards <giftedte...@gmail.com> wrote:


On Wednesday, December 21, 2016 at 3:05:46 AM UTC-5, waynehorner wrote:
you can hotswap onto a seagate and read modules?


Alandata Data Recovery -  (949)287-3282  
"Cleanroom Data Recovery of RAID, VMware, Network Attached Storage, Linux, Tape, Disk, Forensics"

On Tue, Dec 20, 2016 at 3:47 PM, David Edwards <giftedte...@gmail.com> wrote:
Just my two cents,

There are people who can do it. Pretty sure i could if i invested the time. Hotswap a donor to the patient, dump modules and sys files, extract certain elements import into new rom with same fw revision.

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"Cleanroom Data Recovery of RAID, VMware, NAS, Linux, Tape, Disk, Forensics"

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Amarbir Dhillon

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Jan 22, 2017, 12:17:18 PM1/22/17
to DataRecoveryCertification
Very Interesting ,Could you share some details with us please  

$300 Data Recovery

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Jan 23, 2017, 1:56:33 PM1/23/17
to DataRecoveryCertification
What were the symptoms? It looks like you are hot swapping and getting LBA access, not just fixing mods, right? 
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