HDD 2TB Seagate Error with detect Capcity 3.86GB and Click (beep) then Stop.

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Hien Nguyen

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Apr 4, 2024, 1:31:01 PM4/4/24
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I have a 2TB Seagate hard drive with the image below and it has an error that only accepts 3.86GB capacity with 2 beeps and the HDD stops spinning.
1. In "Nomal Mode" mode: both PC3000 and MRT Lab the process of powering the hard drive makes 02 beeps and then stops (I suspect the HDD reader error).
2. In "BootCode Mode" and connected to Terminal, the device begins to successfully recognize, then backup the Rom successfully. Continuing to execute in command line mode (Teminal - T), HDD error and then stopped working.
    Please help me in this case, is it possible to save the data?I have a donor HDD and can replace it  (is this risky or not, especially for Seagate). Thanks

https://drive.google.com/file/d/1eNrhv0uWyiPV7M2VYYNCZAMtlQRC1e-g/view?usp=sharing

https://drive.google.com/file/d/1VtM3bhyoGdMmefm2_LXJ2cO4YNTBmJ6q/view?usp=sharing

Hien Nguyen

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Apr 4, 2024, 1:35:07 PM4/4/24
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Aashirvad Computer Mall

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Apr 4, 2024, 1:40:21 PM4/4/24
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Even i have same harddrive with same issue but even after head replacement issue didn't resolve even i am also waiting to get the solution 

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juan van der meulen

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Apr 4, 2024, 1:43:04 PM4/4/24
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Did you inspect the platters ? My money is on platter damage plus heads obviously. 

Data Recovery Guru

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Apr 4, 2024, 1:43:58 PM4/4/24
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In terminal, or should give a message. Showing that is more important.

Sound a like typical reading heads issue (if you see FAIL Servo error entries). Needs swap in cleanroom with compatible heads. Some models have ROM locked.

Aashirvad Computer Mall

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Apr 4, 2024, 1:46:57 PM4/4/24
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Yes sir i did a head replacement with exact donor and even date code also nearest but even after not getting terminal no abnormal sound after head replacement everything was same even after head replacement

Data Recovery Guru

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Apr 4, 2024, 1:47:55 PM4/4/24
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Are the preamps compatible on the reading heads? Same code?

Aashirvad Computer Mall

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Apr 4, 2024, 1:50:26 PM4/4/24
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Didn't check the preamp code in mrt but the stickers on head assembly we absolutely same

Hien Nguyen

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Apr 4, 2024, 1:50:35 PM4/4/24
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Please look carefully at the pictures and listen to the audio I sent. Maybe the problem is in the head. good plater. but in normal mode it doesn't recognize Rom and in Terminal there is a servo error.


Vào Th 6, 5 thg 4, 2024 lúc 00:43 juan van der meulen <juanvd...@gmail.com> đã viết:

Data Recovery Guru

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Apr 4, 2024, 1:52:08 PM4/4/24
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If no abnormal sound, then high chance the preamps were compatible.

It is weird that terminal is not showing. Test terminal access with a good drive to make sure set up is good. Then test with patient drive.

Aashirvad Computer Mall

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Apr 4, 2024, 1:52:39 PM4/4/24
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Yes sir i listened it and i have listened the same thing in my drive too and both are same before head replacement and even after head replacement.

Hien Nguyen

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Apr 4, 2024, 1:53:12 PM4/4/24
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Rom lock normal mode but Booting mode error servo, no command mode (even though Rom lock but Boot code mode normally still works)


Vào Th 6, 5 thg 4, 2024 lúc 00:43 Data Recovery Guru <proz...@gmail.com> đã viết:

Data Recovery Guru

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Apr 4, 2024, 1:55:05 PM4/4/24
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The sounds is typical heads failure l, with possible disk surface damage.

Check patient heads under microscope for. Check donor heads form damage.

Put donor heads back on donor drive and test. Are they still good? If not, the likely disk damage.

Aashirvad Computer Mall

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Apr 4, 2024, 2:01:51 PM4/4/24
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Boot code mode works even only with pcb that no big deal but i am thinking of doing rom head adaptives for seagate using cap sap and rap cause donor was a good working drive.  I think this is required for these drives

juan van der meulen

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Apr 4, 2024, 2:03:41 PM4/4/24
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Put the donor heads back and test the drive

Aashirvad Computer Mall

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Apr 4, 2024, 2:07:59 PM4/4/24
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Sure but before that as i have heard most 58-grenda and 59-bacall family drives need rom adaptives these days will try it once and go with that

Hien Nguyen

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Apr 4, 2024, 2:10:02 PM4/4/24
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I’m try. 
after i tested the donor drive works perfectly fine. I will try to replace head donor to  
hard drive error to see if there is an error or not? but in my experience with these Seagte hard drives, the success rate is usually low

Vào Th 6, 5 thg 4, 2024 lúc 01:03 juan van der meulen <juanvd...@gmail.com> đã viết:

Aashirvad Computer Mall

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Apr 4, 2024, 2:12:04 PM4/4/24
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Sure ill be waiting to know the results.

Aashirvad Computer Mall

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Apr 4, 2024, 2:13:56 PM4/4/24
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If Anyone wants sharing their experience and help other data recovery guys can join the skype group


https://join.skype.com/qodWstGXo8rJ

Data Recovery Guru

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Apr 4, 2024, 2:59:42 PM4/4/24
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"HDD 2TB Seagate" is not enough info.
Sometimes, yes, sometimes, no.
Worth trying anyway just to rule out.

t...@desertdatarecovery.com

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Apr 4, 2024, 3:24:38 PM4/4/24
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There are two different issues here as someone has stolen the thread for their own purposes which just serves to confuse. One spins, beep and shuts down which is 99% heads, the other doesn’t so may well be firmware. AFAICT neither of you have posted a terminal log which is essential in diagnosing the problem.

Hien Nguyen

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Apr 4, 2024, 6:43:37 PM4/4/24
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I will send you the diagnosis of the problem.


Vào Th 6, 5 thg 4, 2024 lúc 02:24 tim via DataRecoveryCertification <datarecovery...@googlegroups.com> đã viết:
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Aashirvad Computer Mall

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Apr 5, 2024, 12:48:40 AM4/5/24
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image.png

this is my terminal Screenshot: drive spins up 2 times gives error in the terminal and spins down. Issue is the same before head replacement and even after replacing now and 3.86 gb

I don't get anything by stealing thread from anyone and I'm not here to confuse this group is for helping and sharing experiences from everybody if possible try helping if not don't ..



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t...@desertdatarecovery.com

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Apr 5, 2024, 12:25:28 PM4/5/24
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Head failure

Media damage

or incorrect preamp.

 

 

From: datarecovery...@googlegroups.com <datarecovery...@googlegroups.com> On Behalf Of Aashirvad Computer Mall
Sent: Thursday, April 4, 2024 9:48 PM
To: datarecovery...@googlegroups.com
Subject: Re: HDD 2TB Seagate Error with detect Capcity 3.86GB and Click (beep) then Stop.

 

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