WD SmartWare Password Removal

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Jakiro

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Jan 22, 2026, 1:16:12 PM (8 days ago) Jan 22
to DataRecoveryCertification

Hi everyone,
I’m dealing with a WD20NMVW 2TB USB drive (ShrekLT)  with  encryption via JMicron JMS538S. . The customer set a password with WD SmartWare, but they forgot it.

The drive is healthy and not an SED drive. 

As far as I know, without the original password the data can’t be decrypted.

I just wanted to check if anyone has any ideas or tricks I might be missing.

Thanks!


Artem Rubtsov

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Jan 22, 2026, 4:52:30 PM (8 days ago) Jan 22
to DataRecoveryCertification
Please email an SA backup  and several encrypted sectors from the beginning of the drive, I'll check if it's possible to decrypt the data. 

Artem Rubtsov

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Jan 27, 2026, 4:55:21 PM (3 days ago) Jan 27
to DataRecoveryCertification
I guess your are not interested in recovery.

pbzcbf...@gmail.com

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Jan 28, 2026, 1:10:04 AM (3 days ago) Jan 28
to DataRecoveryCertification
I have an obvious idea, but it requires another drive for potentially data destructive testing.

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