- Unknown Bitlocker Key - 2 Updates
Philip Shaw <shawcomput...@gmail.com>: Apr 08 04:58PM -0400
Good afternoon. I just got a call from a potential customer who has a Dell
Optiplex 3050 that is set up as an imaging server. They had a power surge
and it took out the power supply. They replaced the power supply and now it
asks for a Bitlocker key. They have no clue what the key is and neither
does the company that set it up. I told her where to look in her Microsoft
account and the key is nowhere to be found. Since it is the original drive
in the original computer is there any way to get the computer to recognize
the Bitlocker key? Any other suggestions?
Thanks.
RecuperoDati299 <recuper...@gmail.com>: Apr 08 11:16PM +0200
Or someone chosen and setup a password
or it is a transparent bitlocker pre activation
I bet someone entered a password without paying enough attention
otherwise it is linked with a Microsoft/Outlook/MSN account and it is matter of searching in the correct one.
Obviously it can also be linked to the self hardware so first of all this should be managed on the original computer
Only a really low percentage of possibilities is that this is what said above. You can discover that only pluggin' the drive to the DE.
If it asks you just an unlock confirmation, it is the first stage of the encryption
if it prompts for the three options (password, key and I right now I forget the third one) you'll have the confirmation that despite what the customer says, he/she/they had entered a password or the login is linked to a Microsoft account
R.
Ottieni BlueMail per Android
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