ST5000DM000 Diagnostic port locked problem

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Recep Bayer

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May 9, 2017, 1:19:15 PM5/9/17
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hi, i have seagate 5tb, st5000dm000 model disk. But diagnostic port locked problem. How can I overcome this problem ?
??
David Edwards
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May 10, 2017, 5:27:24 PM5/10/17
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send it to us, we will fix it

email me at da...@datanalyzers.com if you want to contact me
Igor Sestanj
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May 11, 2017, 2:08:33 PM5/11/17
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Latest Seagate F3 families have diagnostic port disabled. It is for security reasons they say...Long story short drive need to pass handshake phase and according to my knowledge there are two ways to work your way around. (please correct me if I am wrong?)

1) Have someone in Seagate willing to share (full firmware copy from their cloud) :) 
2) Use PC3000 or even MRT on few families (keep fingers crossed and if the patch for your drive ROM has been discovered you are golden). One can also patch ROM without these tools. One way or another one have to have skills to get the job done. 

Good luck! 

On Tuesday, May 9, 2017 at 1:19:15 PM UTC-4, Recep Bayer wrote:
Alandata Recovery
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May 11, 2017, 2:33:12 PM5/11/17
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If thats the case then bayer can send his rom 

they can send back the patched version.

Cool!







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David Edwards
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May 11, 2017, 2:56:53 PM5/11/17
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These newer generation models require more than a rom patch to disable SED, unlike the Grenadas. We have solutions for almost all newer generation drives. Ace does not support or help at this point so if you need urgent help we can gain access and recover the data but we will need the drive in hand. 


On Thursday, May 11, 2017 at 2:33:12 PM UTC-4, Alandata Recovery wrote:
If thats the case then bayer can send his rom 

they can send back the patched version.

Cool!

On Thu, May 11, 2017 at 11:08 AM, Igor Sestanj <i.se...@gmail.com> wrote:
Latest Seagate F3 families have diagnostic port disabled. It is for security reasons they say...Long story short drive need to pass handshake phase and according to my knowledge there are two ways to work your way around. (please correct me if I am wrong?)

1) Have someone in Seagate willing to share (full firmware copy from their cloud) :) 
2) Use PC3000 or even MRT on few families (keep fingers crossed and if the patch for your drive ROM has been discovered you are golden). One can also patch ROM without these tools. One way or another one have to have skills to get the job done. 

Good luck! 

On Tuesday, May 9, 2017 at 1:19:15 PM UTC-4, Recep Bayer wrote:
hi, i have seagate 5tb, st5000dm000 model disk. But diagnostic port locked problem. How can I overcome this problem ?
??





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Igor Sestanj
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May 11, 2017, 3:53:48 PM5/11/17
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Great work DA! Good to know. It is a hot topic and could make Seagate SED technology and their data recovery strategy a bit obsolete... Lol
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