SEAGATE ST2000LM007 BIOS ERRO HEARD ERRORS SERVO

[Rames Lopes]

hi friends, this hd arrived it suffered a fall and its head was locked on the platter, the safe removal of the platter head was done, when turning on the disk spins it recognizes and then via the servo error terminal rebuilding the translator automatically and strong clicks.

I checked the bios and it has an error, does anyone know how to fix these BAD errors and how to fix it

[dradra]

In my experience Rosewood heads don't respond to stiction removal like others.

 

Have you changed the heads yet?

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[Rames Lopes]

Hi james we don't have a head for this model in the lab try the report asking for the customer who wants to make an attempt to make the purchase from the donor, I want to see the bios correction before completing the report

[juanvd...@gmail.com]

You need to inspect those platters first because there is a change that the platters got scratched before the everything got to it sudden stop on the platters. Sometime we are very lucky that after a head swap on these models the drive will make load noises and after some time it gets ready and gets quite not sure why but data can be extracted, but any platter damage you have very little luck

 

Regards

Juan

DataLab

RSA

 

From: datarecovery...@googlegroups.com <datarecovery...@googlegroups.com> On Behalf Of Rames Lopes
Sent: Tuesday, 21 June 2022 14:59
To: DataRecoveryCertification <datarecovery...@googlegroups.com>
Subject: Re: SEAGATE ST2000LM007 BIOS ERRO HEARD ERRORS SERVO

 

Hi james we don't have a head for this model in the lab try the report asking for the customer who wants to make an attempt to make the purchase from the donor, I want to see the bios correction before completing the report

Em terça-feira, 21 de junho de 2022 às 09:27:15 UTC-3, James escreveu:

In my experience Rosewood heads don't respond to stiction removal like others.

 

Have you changed the heads yet?

 

From: datarecovery...@googlegroups.com [mailto:datarecovery...@googlegroups.com] On Behalf Of Rames Lopes
Sent: Tuesday, 21 June 2022 9:35 PM
To: DataRecoveryCertification
Subject: SEAGATE ST2000LM007 BIOS ERRO HEARD ERRORS SERVO

 

 

 

 

 

hi friends, this hd arrived it suffered a fall and its head was locked on the platter, the safe removal of the platter head was done, when turning on the disk spins it recognizes and then via the servo error terminal rebuilding the translator automatically and strong clicks.

I checked the bios and it has an error, does anyone know how to fix these BAD errors and how to fix it

 

 

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[t...@desertdatarecovery.com]

That ROM report is normal for a Rosewood AF. Doesn’t look like there is anything wrong with it AFAICT but Franc may have an opinion. I agree with what has been said, removing heads from Rosewood platters very rarely works. Here is something I found. If you take a set of good Rosewood heads and let the heads come together ie do not use a head tool. The heads stick together and cannot be separated safely. If ever head react like this, the drive family is not a good candidate for using the same heads after stiction. Just my opinion.

 

Tim Homer - Lead Engineer

Desert Data Recovery

t...@desertdatarecovery.com

www.desertdatarecovery.com

 

From: datarecovery...@googlegroups.com <datarecovery...@googlegroups.com> On Behalf Of juanvd...@gmail.com
Sent: Tuesday, June 21, 2022 6:47 AM
To: datarecovery...@googlegroups.com
Subject: RE: SEAGATE ST2000LM007 BIOS ERRO HEARD ERRORS SERVO

 

You need to inspect those platters first because there is a change that the platters got scratched before the everything got to it sudden stop on the platters. Sometime we are very lucky that after a head swap on these models the drive will make load noises and after some time it gets ready and gets quite not sure why but data can be extracted, but any platter damage you have very little luck

 

Regards

Juan

DataLab

RSA

 

From: datarecovery...@googlegroups.com <datarecovery...@googlegroups.com> On Behalf Of Rames Lopes
Sent: Tuesday, 21 June 2022 14:59
To: DataRecoveryCertification <datarecovery...@googlegroups.com>
Subject: Re: SEAGATE ST2000LM007 BIOS ERRO HEARD ERRORS SERVO

 

Hi james we don't have a head for this model in the lab try the report asking for the customer who wants to make an attempt to make the purchase from the donor, I want to see the bios correction before completing the report

Em terça-feira, 21 de junho de 2022 às 09:27:15 UTC-3, James escreveu:

In my experience Rosewood heads don't respond to stiction removal like others.

 

Have you changed the heads yet?

 

From: datarecovery...@googlegroups.com [mailto:datarecovery...@googlegroups.com] On Behalf Of Rames Lopes
Sent: Tuesday, 21 June 2022 9:35 PM
To: DataRecoveryCertification
Subject: SEAGATE ST2000LM007 BIOS ERRO HEARD ERRORS SERVO

 

 

 

 

 

hi friends, this hd arrived it suffered a fall and its head was locked on the platter, the safe removal of the platter head was done, when turning on the disk spins it recognizes and then via the servo error terminal rebuilding the translator automatically and strong clicks.

I checked the bios and it has an error, does anyone know how to fix these BAD errors and how to fix it

 

 

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Data Recovery Certification Group / for issue with google group please email sc...@myharddrivedied.com
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[pbzcbf...@gmail.com]

The report is consistent with other good ROMs of this type that I have seen.

If you extract the 2B segment (it contains SMART data), I have written a tool to parse it.

http://www.users.on.net/~fzabkar/FreeBasic_W32/Seagate/ST2BSmrt.bas

http://www.users.on.net/~fzabkar/FreeBasic_W32/Seagate/ST2BSmrt.exe

[pbzcbf...@gmail.com]

Serial number is ZDZBR9V2
Part number is 027JJ0DTX      

 ID  Flg  Cur  Wor  Raw             Description
------------------------------------------------------------------------
  1  0F    81   65  00000006D40A52  Raw Read Error Rate
  3  03   100  100  00000000000000  Spin Up Time
  4  32    99   99  00000000000405  Start/Stop Count
  5  33   100  100  00000000000000  Reallocated Sector Count
  7  0F    72   60  00000403EB8094  Seek Error Rate
  9  32    99   99  2DDE91000006C6  Power-On Hours Count
 10  13   100  100  00000000000000  Spin Retry Count
 12  32   100  100  000000000001E9  Drive Power Cycle Count
184  32   100  100  00000000000000  End to End Error Det/Corr Count
187  32   100  100  00000000000000  Reported Uncorrectable Errors
188  32   100   99  00000200020004  Command Time Out
189  3A   100  100  00000000000000  High Fly Writes
190  22    50   37  000008321A0032  Airflow Temperature
191  32   100  100  00000000000028  Shock Sense
192  32   100  100  0100000000006B  Emergency Retract Cycle Count
193  32    94   94  00000000003661  Load/Unload Cycle Count
194  22    50   63  00001200000032  HDA Temperature
197  12   100  100  00000000000000  Current Pending Sector Count
198  10   100  100  00000000000000  Offline Uncorrectable Sector Count
199  3E   200  200  00000000000000  UltraDMA CRC Error Rate
240  00   100  253  2C1FD7000001D4  Head Flying Hours
241  00   100  253  000000FD36EA54  Total LBAs written
242  00   100  253  000001FE5FB270  Total LBAs read
254  32   100  100  00000000000000  Free Fall Sensor

[jol qwerr]

@Frank 

Power on hours count doesn't make sense

Is it a bug in your program or maybe in the SMART report itself

[pbzcbf...@gmail.com]

Those are the actual raw values.

The lower 32-bits of the raw value store the Power On Hours.

The upper 24 bits store the number of milliseconds in the next partial hour.

The same format applies to the Head Flying Hours.