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Job Title: Business Analyst (with Agentic AI)
Location: Columbus, OH (Onsite)
Contract
Job Description:
Role Summary
Looking for a Business Analyst with AI exposure who can act as a strong bridge between business stakeholders, data science / AI teams, and engineering. The ideal candidate will bring core BA skills (requirements, process modeling, stakeholder management) along with hands-on or working knowledge of AI/ML, analytics, and automation-driven use cases.
This role supports AI‑enabled transformation initiatives, including process automation, intelligent decisioning, predictive analytics, and agentic‑assisted workflows.
Key Responsibilities
Business & Functional Analysis
· Elicit, analyze, and document business, functional, and non-functional requirements for AI‑enabled solutions.
· Work closely with business stakeholders to identify AI / analytics use cases that improve efficiency, productivity, risk control, or customer experience.
· Translate business problems into AI problem statements (e.g., prediction, classification, recommendation, NLP use cases).
· Create process flows, user journeys, use cases, and acceptance criteria for AI-driven capabilities.
· Support UAT, validation of AI outputs, and business sign‑off.
AI / Data Collaboration
· Act as a liaison between business, data science, and engineering teams.
· Support definition of:
o Training data requirements
o Data quality rules
o Model assumptions and constraints
· Assist in interpreting model outputs, confidence scores, explainability (XAI), and business impacts.
· Partner with teams delivering ML models, LLM‑based solutions and agentic AI capabilities.
Process & Automation Enablement
· Support automation initiatives by mapping as‑is / to‑be processes and measuring productivity gains.
· Track benefits such as cost optimization, cycle time reduction, productivity uplift, and quality improvements.
Governance & Documentation
· Ensure compliance with data privacy, model governance, and regulatory expectations (especially in BFSI environments).
· Maintain structured documentation:
o BRDs / FRDs
o AI use‑case canvases
o Data dictionaries
o Model impact assessments
Required Skills & Experience
Core BA Skills
· 10+ years of experience as a Business Analyst / Techno‑Functional BA.
· Strong experience in:
o Requirements gathering
o Stakeholder management
o Agile delivery (user stories, backlog grooming)
AI / Analytics Exposure (Must‑Have)
· Working knowledge of:
o Machine Learning concepts (supervised/unsupervised learning)
o NLP / LLM use cases (chatbots, summarization, classification)
o Predictive & descriptive analytics
o Agentic AI frameworks
o AI‑assisted SDLC tools
· Experience working alongside:
o Data scientists
o AI engineers
o Analytics teams
· Ability to translate AI outputs into business‑friendly insights.
Note: Hands‑on model building is not mandatory, but conceptual clarity and applied usage is expected.
Nice‑to‑Have Skills
· Familiarity with:
o Cloud platforms (AWS / Azure / GCP – AI services)
o Data platforms (Snowflake, Databricks, BigQuery)
· BFSI / regulated domain exposure (Risk, Ops, Compliance, Customer Analytics).
Key Success Factors
· Ability to bridge business intent and AI capability
· Strong analytical and storytelling mindset
· Comfort operating in ambiguity and emerging AI use cases
Outcome‑oriented thinking (business value > technology)
Shivam Singh
Technical Recruiter | eHub Global