Immediate Hiring Business analyst - Automation and AI

[Vikas Chary]

Role:- Business Analyst – AI
Hybrid
Location:- Atlanta, GA- No RELOCATION
ONLY H1Bs

Position Overview

This role requires strong technical business analysis capabilities combined with hands-on exposure to Automation and AI technologies. The Technical Business Analyst will support the Field Service Efficiency (EDGE) program, helping reimagine service delivery through intelligent automation, AI-powered solutions, and workflow optimization.

The role focuses on translating business needs into technical solutions that improve efficiency, scalability, and user experience.

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Key Responsibilities

• Understand enterprise architecture and system components including Services, ODM, Databases, UIs, and BPM platforms.
• Collaborate with cross-functional teams to gather and analyze business requirements across multiple initiatives.
• Conduct technical and functional analysis of workflow platforms and applications.
• Document Current State, Target State, and Gap Analysis.
• Manage and maintain comprehensive documentation including:
• Functional specifications
• Process flows
• Technical architecture
• Sequence diagrams
• Data flows
• System integrations
• User stories, use cases, and acceptance criteria
• Operate within an Agile product development environment, supporting:
• Sprint Planning
• Backlog Refinement
• Scrum ceremonies
• Coordinate and support User Acceptance Testing (UAT), track defects, and ensure timely resolution.
• Resolve production issues and data quality inquiries through root cause analysis.
• Ensure compliance with industry regulations and internal policies throughout project lifecycles.

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Automation & AI Focus Areas

• Agentic-powered task execution
• Intelligent Document Processing
• Increased self-service and Straight-Through Processing (STP)
• Enhancing platforms through integration with 3D tools, Salesforce, workflows, and alerts
• Expanding eAuthorization capabilities
• Applying Generative AI to enhance analysis and user experience

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Qualifications

• Proven experience as a Business Analyst in a technical environment, preferably within financial services.
• Strong understanding of process automation, AI technologies, and workflow management.
• Hands-on experience applying Generative AI in business or technical analysis contexts.
• Proven success in Agile product delivery, stakeholder engagement, and user-centric solution design.
• Experience working with complex enterprise systems and integrations.

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Required Skills

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to collaborate effectively with diverse technical and business teams
• High attention to detail and commitment to accuracy

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Education

• Bachelor’s degree in Technology, Finance, or a related field