Help me to resolve issue in citespace

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Shubham Kakran

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Apr 13, 2022, 11:20:41 PM4/13/22
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When I convert scopus ris file into WOS with the available option of citespace and  applying GO button it is showing this erorr not getting any clue from any yt channel or manuals.
IMG_20220414_012607.jpg
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