Survey

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Subimal Sarmah

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Oct 13, 2025, 9:56:20 AMOct 13
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Hi ,

Warm Greetings!
The aim of this survey is to study as to how during a customer's purchase journey, the brand uses a variety of customer touchpoints across the journey which interact with the customers’ mind and lead to a purchase decision.

Your responses matter to me and form an integral part of my research. Be assured that your responses will remain completely anonymous.This study is being solely conducted for academic research purpose and not for any commercial use.

I request you to kindly go through the brief video ' Key Concepts on Customer Touchpoints' before responding to the survey. This will help you to relate and understand the questions much better !

Survey Link


Thank you once again for agreeing to take part in this survey!

With Warm Regards
Subimal K Sarmah
Mob : 9810252850





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