Locals to NJ/NY || Sr Project Manager (RFP & ServiceNow) 15+ years || USC/GC

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Adarsh Sharma

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Feb 25, 2026, 2:47:40 PMFeb 25
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Senior Project Manager (RFP & ServiceNow)
Location: Jersey City, NJ (Hybrid) Locals to NJ/NY

Visa: USC or GC

MOI: Video + Potential for Onsite
Duration: Long Term – Contract

 

Total Exp: 15+ years

 

Required Skills

  • 15+ years of Project Management experience
  • 8+ years Proven experience authoring RFPs for IT Managed Services
  • Strong knowledge of ITIL and ITSM frameworks
  • Hands-on experience with ServiceNow platform and integrations
  • Experience defining SLAs, KPIs, and service governance models
  • Vendor evaluation and selection experience
  • PMP (or equivalent certification)
  • Familiarity with compliance standards (HIPAA, PCI-DSS)
  • Strong stakeholder and executive communication skills

 

Preferred Skills

  • ServiceNow certifications (CSA, CIS, etc.)
  • ITIL certification
  • ISO 27001 or SOC 2 familiarity
  • Enterprise IT outsourcing and transition management experience
  • Vendor management and contract negotiation expertise
  • IT infrastructure or operations background
  • Change management experience
  • Executive-level stakeholder engagement experience

 

Responsibilities

  • Lead end-to-end development and execution of RFP for enterprise IT Managed Services
  • Develop comprehensive RFP documentation (scope, SLAs, staffing model, pricing, ServiceNow requirements)
  • Define service tower requirements (Service Desk, EUC, Infrastructure, DBA, CMDB, etc.)
  • Establish SLA framework, KPIs, reporting standards, and escalation models
  • Gather requirements through stakeholder interviews and workshops
  • Facilitate cross-functional collaboration (IT, Operations, Finance, Executive teams)
  • Create RFP timeline, milestones, and evaluation criteria
  • Manage vendor communications, Q&A, and proposal submissions
  • Develop evaluation matrix and scoring methodology
  • Lead vendor demos, proposal reviews, and selection process
  • Support technical and financial due diligence
  • Assist in negotiation strategy and executive recommendation preparation
  • Provide weekly status reports and steering committee updates
  • Escalate risks and ensure project stays on schedule

 

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