NEW USER BLUES

[hcro...@cox.net]

I HAVE TRANSFERED MY DANCE MASTER FILES TO DANCE WIZARD AND EVERYTHING SEEMED TO TRANSFER GREAT.  I HAVE BEEN USING DANCE WIZARD WITHOUT PROBLEM ON MY LAPTOP AND BEEN VERY HAPPY WITH THIS NEW PROGRAM.  

I HAVE JUST TRIED TO CREATE NEW DANCE ON DANCE WIZARD AND HAVE EXPERIENCED PROBLEMS.  i CREATED A DANCE "LOVE IS LIKE A BUTTERFLY" AND COPIED THE CUE, FULL CUE, AND MUSIC FILES INTO THE DANCE MASTER FILES AND WHEN i TRIED TO OPEN THE DANCE i GET AN ERROR MESSAGE THAT IS IN THE ATTACHMENT. I GET NO MUSIC AND NOW DANCE MASTER AND DANCE WIZARD HAVE BOTH QUIT WORKING.  WHAT DID i DO WRONG? 
I  REMEMBER A POP UP DURING MY CREATION OF THE DANCE THAT WARNED ME ABOUT AUDACITY.  BUT WHEN i REALIZED i HAD A SERIOUS PROBLEM i HAVE DELEATED THE DANCE IN BOTH DANCE MASTER AND DANCE WIZARD BUT i DID NOT CHANGE THE PROBLEM. BOTH DANCE MASTER AND DANCE WIZARD DO NOT WORK ON THIS COMPUTER.  ANY HELP?

IF THE ATTACHMENT DOESNT WORK THE ERROR POPUP SAYS : "UNABLE TO INITIALIZE AUDIO SUBSYSTEM WAVEBADFORMAT CALLINGWAVEOUTOPEN"

CALVIN CROFFORD

[Bill Davenport]

Hi Calvin,

The error message you show indicates there is something wrong with the audio file. You mention that you deleted the dance - do you mean you deleted the dance's files from the locations you copied them into, or something else. You mention that DanceWizard is now not working. If you try to start DanceWizard do you get any messages or does it simply not start at all?

DanceWizard creates log files in the Documents > DanceWizard > Logs folder. If you can email me the most recent 2 log files (there are at most 10 that will be there) this should give me enough information to pinpoint what is causing the problem.

Thanks,

Bill

[hcro...@cox.net]

Thanks for responding.  I deleated the dance files (cue, full cue, and music files) from Dance Master eliminated those link to those files in Dance wizard, then deleted the dance "Love is like a Butterfly" in Dance Wizard.  Dance Wizard is opening and I have the list of dances to choose from but when I select a dance and try to play it , the  pop-up comes stating "wavebadformat calling waveoutopen".  I have attached the log files you requested.  This problem is on my desktop computer.