AMDNoise Suppression7 helps reduce background audio noise from your surrounding environment using AI, offering greater clarity and concentration whether you are focused on an important meeting or staying locked in on a competitive game.
AMD Radeon RX 7000 Series graphics cards are designed to accelerate advanced AI experiences. With over 2x stronger AI performance than the previous generation8 and up to 24 GB of VRAM, AMD Radeon RX 7000 series graphics are perfect for accelerating local AI workloads, processing large machine learning data sets, and are designed to work on multiple machine learning frameworks.
Designed to provide you with a clean, modern and easy-to-use interface where you can quickly access the latest software features, game stats, performance reports, driver updates, and much more - all from one convenient location.
I spent that the last 20 minutes trying to figure out just which of the 4 type is my graphics card. I tried cpu-z, speccy , Device manager and the Catalyst Control Center; but each time they only gave me the series number (7700 series), not the make and model.
If you look in the Catalyst Control Center you should be able to see if the card is crossfire capable. If it is, it's a 50 or 70. If not, it is a 30 or a 90. That get's you half way. The 50 or 70 are the one's you want because they normally have a gig of DDR5 instead of DDR3 memory. DDR5 is faster, and as always in the graphics arena, faster is better.
Basically, I play Monster Hunter World on steam, and I get a message that says my Radeon driver is out of date and that I need a driver version that's 20.2.2 or newer. But when I check device manager it says that my Radeon graphics driver is 25.20. I also contacted acer support and they had me download a program called Driver Booster 10 which also told me that my Vega driver is updated at the 25.20 version. But for some reason I still receive that message whenever I try to play monster hunter. Thats when I noticed I had a Radeon app on my computer that said my Radeon is actually version 18, not what device manager says. The game will still play but after a while the computer gets hot and turns off on me.
Now I went to Intel's website after AMD's customer support told me that my driver would be found on Intel's website and was able to find that there was an "Intel HD" & "Radeon RX Vega" graphics that COULD be updated. So currently I have 25.20 but was able to update the intel graphics to the 31.0 version. But the Radeon doesn't work because it pulls up the AMD software installer and I get "error 182". I followed instructions on one of the forums on this website and found out how to manually install the new driver, but I receive this message...
"Installing this device driver is not recommended because Windows cannot verify that it is compatible with your hardware. If the driver is not compatible, your hardware will not work correctly and your computer might become unstable or stop working completely. Do you want to continue installing this driver."
So, my question is since device manager and driver booster both say the same thing as far as the driver already being updated, should I not touch any updates and just assume that it's a problem with Steam or Monster Hunter?
Or since Intel's website detected that I have updates available and even the Radeon app was showing a prior version than device manager...am I okay with installing that driver manually and I won't occur any problems that were indicated in the driver installation warning message?
For this scenario, it is important to mention that when a mobile device is being used, such as a laptop, everything in there is customized by the manufacturer of it, especially in this case that it seems your computer is working with a dual graphics configuration. They can enable/disable BIOS settings as well as features and functions in order for their device to comply with the functionality they advertised.
The Intel graphics drivers are generic, meaning they might or might not work with your specific machine. Based on that, we actually recommend to install the graphics driver provided by the manufacturer of the computer, since that driver was customized by them to work with your specific platform.
In order for us to be able to verify further details about the graphics drivers installed in your equipment, please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":
So, after speaking with AMD, and receiving a warning message from Intel about trying to download the driver I actually got in contact with ACER customer support to ask them for guidance in this situation seeing as they're the manufacturer of my Acer Aspire. I was informed by the customer agent representative at Acer that the components in the computer are only "put together" by Acer and that the drivers and system features and everything else etc. is provided by and customized by Windows and Intel. He told me that they (Acer) would have nothing to do with the drivers and wouldn't be able to offer support and that I would need to reach out to Intel, AMD & Windows. At this point the only people I haven't spoken with as far as customer service is Windows and Intel and it seems so far I've been getting a run around as far as simply updating a driver. So, if the manufacturer is the one who has specific customizations on my computer, then I'm not sure why ACER would be relaying that information to me as if they don't.
No matter what place I try and download the driver from, it brings up the AMD Software installer and gives me error 182. SO, the only methos is to install the diver manually. But upon trying to install it manually is when i received that warning message listed obove.
I've also watched videos on how to access BIOS settings and I don't see an option to enable or disable anything regarding display drivers. When I watch videos, other people have that feature but I haven't seen it when I try to.
So Monster Hunter World is looking for any of the above driver versions (or later versions), which means you could try installing the following Radeon drivers with the latest generic Intel Graphics driver:
Since it sounds like you've already tried installing some of Intel's latest drivers for the Vega M GL, you'll have to decide if attempting a clean install of both your Intel and Radeon graphics drivers is worth your effort and time.
My workaround was to completely remove the original video drivers for both the HD 630 Graphics and the Radeon RX Vega M GL with Display Driver Uninstaller (DDU). After removing both drivers, I was able to install the Radeon and generic Intel Graphics drivers without errors from AMD's installer or Windows.
Thanks, @Thaddeus and @n_scott_pearson for the detailed guide on the issue with Display adapters on my XPS 9575. Yesterday, I followed the same procedures and downloaded the drivers (in the links provided). The laptop was fine for some time but I was experiencing a bit of unresponsiveness at some point until I had to disable the drivers(Intel and Radeon) in the device manager alternatively to check on performance and the laptop is no different with either driver enabled. As of now, I have had to disable both drivers, and it feels much better using the laptop. I will go ahead to repeat the same processes before maybe seeking a different SSD, current health is at 69% in the Sentinnel software, what would be your thoughts on the same or what suggestions would you make on the SSD change?
If the problem remains, as recommended by Thaddeus, then try a clean installation of the Radeon RX Vega M GL Graphics driver version 22.10.17.01, which, even though the processor model might be the same, that driver was actually validated for Intel NUCS:
Hey so i went ahead and took that chance and updated the driver even though i was getting that warning message. The driver installed correctly, and I have no driver messages when I start monster hunter.
The only thing now is that after a while my computer will get pretty hot even when i have it elevated so that the vents are exposed. I thought this fixed the turning off problem because when i played it yesterday I played it for a long time and it didn't turn off. It was still pretty hot though.
But today i went to play it and maybe 30 min in, my computer turned off. I go into task manager and i hit "end task" on a lot of processes that i have no idea what are used for and it only helps my CPU & Memory %'s a little bit. Any recommendations on this. Since its still getting hot and turning my computer off, im assuming installing the new driver didn't do much of a difference.
In reference to the laptop getting overheated, what we recommend will be to get in contact directly with Acer Support in order to report this scenario, for them to do a physical inspection of the machine to determine what might be the component that is causing the laptop to get overheated. Since they assemble the computer, they are aware of all the parts being used and should be able to identify what is causing this issue and provide additional technical assistance on this matter.
@n_scott_pearson I have downloaded that driver before but it cannot be installed on my laptop. It brings error-182 on installation. Notably, I am also using Windows 11. Somehow, I have realized that the intel(R) HD 630 Graphics driver causes bad performance on the laptop, the fan running loud and hot with with multiple BSOD errors and freezes I have uninstalled it twice using DDU but has still come back therefore had to disable it after powering on. The Radeon Graphics card runs once in a while, (mostly hidden under the display adapters in device manager) and the laptop would run quite however the response is slow sometimes and brightness cannot be adjusted.
Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.
3a8082e126