· 5+ years’ experience in SPLUNK core/ ITSI implementation preferably in service provider network with strong UNIX/Windows knowledge.
· Working experience in Cribl preferred
· Should possess strong scripting knowledge in PERL, Shell/VB, Python etc.
· Should have experience in integrations with other tools.
· Should have strong understanding of Splunk development, implementation administration
· Should have worked on various monitoring solutions (storage, backup, server, network, APM etc.)
· Should have been part of the team in high availability configuration in complex environment.
· Experience with REST and web services interfaces, XML,JSON.
· Integration with Monitoring like SCOM, CAUIM, Solar wind with Splunk ITSI.
· Experience in Splunk Dashboard development. Plus
· Experience in working as a part of a team involved in the implementation of SPLUNK for big Global customer.
· Should be a fast learner of various other tools and integrate where possible.
· Should possess good communication and inter personal skills.
· Out of the Box thinker with technical Savoir-faire.
· To adhere to quality standards , regularity requirements and company policies.
· To provide support for on call escalations and doing incident and problem management.
· To independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for the team.