wanegill joseph paintor
Eboni Kleifgen
I have trouble with my ps4. When I insert a disc on the drive unit, it starts spinning but after a few seconds it stops. Then it starts spinning again and stops. This continiu again and again. After a few minutes, DISC IS NOT RECOGNIZED. This happends with FIFA 14 and spiderman blueray movie.
I'm having the exact same problems I tryed a DVD it worked then a couple of try's later a PS4 game worked check it reads DVD if so it thinks the bluray ain't an original and can't support it..I'm going to try unplugging for 24 hours then il update again...
I tried the method I saw on you tube but soon realized that I had a 1200 series unlike the one in the video mine had 2 screws and a different disc drive completely. Is there a way to fix the 1215A model?
I'm trying to play GTA 5 its installing only 30% then says unable to read disc . I went a month with out playing my game but it still doesn't work right now it's on 14% later on it's going to say disc not recognize happens with all my other games GTA , call of duty black ops3 , and uncharted 4
One thing that I remembered was that the last disc I insert before the PS4 dont take any more discs, was a dvd with a sticker on it. Well, when I open the drive unit SURPRISE, the label of that disc was stick on the spinning part and it blocks the laser from reading correctly the discs.
It simple really. The Laser of the Blu-ray has actually two lenses/lasers/LED's. Both need to be cleaned by an eraser and then by a Q-tip with 91% alcohol. The first thing is to open the PS4 up and blow it out with air from a Air Compressor to reduce the dust, heat , static electricity that dances all over the place because of the dust! Not only does the dust contribute to the items I just wrote above; but it also causes tiny electric arcs if there is to much dust on the circuit board too! Remember to first blast the inside with air from a Air Compressor then clean the lenses with an eraser gently, then use alcohol on a Q-tip on both the lenses and metal contacts and blow it all out "again with air" from a Air Compressor! The air from the compressor should dry the 90% or 91% alcohol so that there will be no shorts. That should be it! If it doesn't work you can try to adjust the servo that regulates voltage to the lasers instead; but that could fry the lasers out reducing the PS4 to junk! Good Luck!
Tap on the top? U guys need to realise that tapping doesnt always work not for me and not for everyome. It used to work for me but it now it sounds like its reading the disc, then it goes back to the same noise and same problems. The only discs my ps4 will read is games and blu-ray disc. But any other normal DVD i have at home doesnt work. Which is funny considering it could play any movie i had a couple of months ago and i blame sony, because as soon as i updated the system is when this stuff starting happening . And before you ask ive already done all that safe mode updates and stuff but NOTHING works. Ive taken the ps4 apart in case there was a sticker, but no sticker. Im at the point where im considering changing to PC. At least i can watch a %#*@ movie that way.
As soon as I enter the disc, I start to tap semi-hard on top of the ps4 around the area where the disc is until my playstation reads the disc. Works every time. I still have unrecognized disc issues if I don't tap on it.
This is a fairly common problem with PS4's. You'll need to replace the drive or the laser at a minimum. Usually just replacing the laser will fix this issue, but sometimes they need the entire drive replaced.
My problem is that my PS4 won't read blu ray disks, both game disks and movies. I've tried reinstalling the current update and rebuilding the database, hasn't worked. When I insert a blu ray game or movie, PS4 rumbles and spins for a bit, then stops, then repeats several times until it says unrecognized disk. I'm left to think the laser or disc drive needs to be replaced. Any idea? Thanks
I have had this issue and the only thing I have been able to do is eject the disc then restart with the disc ejected. It then will start spinning and if I launch the game directly after doing this I can play the game without a hitch. However if I put it into rest mode it doesn't always come out of it. If the game gets suspended it will not always play afterwards. Say I stop to watch some netflix for a bit and come back, it just doesn't want to read anymore.
Next I began messing about with applying pressure above the disc drive with my hand (squeezing the front and back together) as I inserted the disc as some people suggested knocking on the console. This did help often but not 100%.
as i mention above.. please unplug machine. Put upside down for 24 hours horizantally. After 24 hours test normal horizantal way that discs are readable or not. Playstation Pro, first generation have some problems if vertically placed and slowly fall. If you ever place your playstation vertically it maybe the reason. Mine fixed that way. Use it horizantally. I do not know new version fix that issue or the vertical panel optinal has any good, i used vertically without panel
The guy above you said its because of the update 9.0.3. Ive had this problem like a few weeks after the system update i still do and its driving me nuts im having my cousin check it by looking at the laser and disc drive
On the PS4 Pro, the disk drive is on the front left side of the console. When I put the disk in, as soon as I hear it's in and stopped inserting, I would "hit" not "tap" that top left corner. I was surprised at how hard I had to hit it. When the drive tries to read the disk, you can hear it trying to spin and find the spot it needs. When you hear that attempt again, you can try and hit it again. Sometimes it would work on the first attempt, sometimes on the 2nd, 3rd, 4th etc. I remember it trying around 4 or 5 times, then pause, then another 4 or 5 times, before it would give you a disk reading error. Sometimes I'd have to eject the disk, and just go through all that again.
It's beyond ridiculous that this even has to be done. I finally gave up on having to do this, and purchased the online version of the game I play 95% of the time, After spending $160 back in Dec to Sony to fix/replace the drive, it started again literally 2 weeks after the 90-day warranty on the original repair, expired. They refused to help me out. They couldn't tell me exactly what they did the first time (either fix or replaced the drive3?). I had it set up to send it in again, but then cancelled it. To !&&* with them.
So I ended up sending my pro in, to have them "either replace the unit or replace the part" and they won't tell you which. Got it back after spending $160. It worked! For 100 days. Warranty is 90 days on the repair. They replaced the drive (I believe) but they couldn't even tell me that. I DID notice my unit serial number was the same tho.
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