Hello all,
I realize that when we talked about transition, we didn't talk about lock changes. Please forward the below step-by-step instructions to your staff so that they know what to do if somebody comes by requesting to pick up a key.
1. When a lock change is completed, the keys will be brought to Harbin 100, who will call the respective RHO to come retreive them.
2. The 10 key should go in the box, and the key code binder and inventory should be changed as per usual.
3. The extra keys should be taped to the back of the key cards for residents of that room. Write the key code on the "New Key Code" line on the key card.
4. When somebody comes to pick up their new key, check their GOCard, and have them sign and date on the appropriate line.
5. If a new key comes in but somebody has already checked out for the year, simply hang the extra keys up in the key box.
Call Harbin 100 or Steve with any questions.
Thanks.