Dear Sir,
This is in reference to your mail dated 01.12.2015 at 2.30 pm addressed to our Chairman in respect of handing over of possession by Supertech Ltd. without getting completion certificate from GNIDA. At the outset, all the allegations, levied in your aforesaid mail, are against the actual facts.
As far as your allegation of handing over of flats to the allottees without completion certificate is concerned, it is clarified that the possession of the flat was handed over to the concerned allottee upon his/her request. Such allottees had represented to the Company that they were facing financial problems on account of bearing EMIs as well as the monthly rental, which created hardship to our esteemed customers. Looking at the records available with us, we bring to your knowledge that even you had requested us multiple times to handover the possession of your unit to you despite the facts being in your knowledge about the non-issuance of completion certificate by the concerned authority. Your these mails compelled us to hand over the possession of your unit accordingly. The UP Act was enacted in 2010 and at the time of asking us for possession, you never enquired about the completion certificate. All the allegations against this fact are wrong.
You have further alleged that we are sending possession letters for other towers, it is clarified that the Company is sending pre-possession letter(s) not the possession letter(s).
As far as the questions of completion certificate and registration of sub lease deed are concerned, it is clarified that all the formalities have been completed and the residents have to give their consent for the issuance of completion certificate.
It is also informed that CZAR Suites has got its own registered Association of Apartment Owners (AAO) to look after the interest of the residents/allottees. In future, we will appreciate if any of the issue is presented to us through AAO only.
Thanking you,
warm regards
Ishwar Giri
Estate Manager Supertech CZAR
M/s Nimbus Harbor Facility Management pvt. ltd.
Mob.no. 09540141007
Dear Sir
This is in reference to your mail dated 07.12.2015. At the outset we deny all the allegations contained in your mail being against the actual facts and circumstances.
As far as your issue of reply by the third party is concerned, it is clarified that perhaps you have not gone through the mail properly wherein I had clearly mentioned as Estate Manager, Supertech CZAR which clears that the mail has been sent by the Estate Manager, Supertech CZAR. Although, I had also written the name of Nimbus Harbor Facility Management Pvt. Ltd. but this does not mean that I am outsider. It is also clarified that once an official of the company replies with his designation, it means he is replying for and on behalf of the company. It is also clarified that every mail addressed to our Chairman or the Director comes to the concerned dept. for description of facts and vis a versa if it is sent to any official, the reply of the mail is got vetted by the legal or other concerned dept. and it is sent after due approval of the management.
As far as your point of AAO is concerned, it is clarified that we advised you to send your complaints through AAO on the one reason that if we reply the customers directly, the AAO can also raise a question like you of dividing the customers. The company does not believe in the divide and rule policy and for that reason, we want all the allegations/complaints/suggestions be presented through AAO, who is the duly elected and legally constituted body to look after the interest/welfare of the residents of CZAR complex.
As far as farmers compensation charges is concerned, it is made clear that the Greater Noida Authority has levied the additional premium amount on account of enhanced farmers compensation, awarded by the Hon’ble High Court, Allahabad. This charge was levied by the authority after we allotted the flats to our prospective buyers and it has been clearly mentioned in the allotment letter that any additional central or state, authority or any other dept. tax/charges are payable by the allottee(s). The same legal position is in the matter of Labour Welfare Charges (Cess) as this has been levied by the Central Govt. under the duly enacted Act.
As far as the allegation about the demand of half of the flat price from the company, it is very much clarified and perhaps you might be knowing that 1920 flats (numbers alleged by you) cannot be constructed on the cost of 844 flats. This is nothing but giving an unwanted air to the customers of CZAR and would request you not to spread such rumors among the customers.
As we have informed you earlier that we have completed the formality of getting the CC and the consent of flat owners of these towers is awaited. So in the interest of the project, as well as the customers, we once again suggest and request all the flat buyers to give their consent at the earliest so that the CC can be obtained.
You have mentioned that you all will be moving to courts, in this regard, we suggest not to go in unwanted litigation to save the image of the CZAR society, of which you are an esteemed and respected flat owners. We reserve our right to defend our self in the court of law in case you prefer the matter to legal recourse.
At last, we once again request you to send your allegations/suggestions/complaints through AAO only and any personal accounting with the company can be verified from the accounts dept. of the company which you have not mentioned and your complaint in general.
Thanking you,
ISHWAR GIRI
Estate Manager,
Supertech CZAR
Umesh Sharma1-A Barah Khamba Road New DelhiMobile:7838959571
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