I ran into the same problem, I ran the troubleshooter, and it found that the java version was not correct (when installing the latest one from the java website,
https://www.java.com/en/download/win10.jsp, currently version 8 from the 14th of July 2020). The cytoscape installer also fails to install java. I installed java from the link provided in the troubleshooter instead, and pointed the cytoscape installer to this folder, and it solved the problem. Thank you Tim for the tip.
Le mercredi 24 août 2016 à 19:49:23 UTC+2, Tim Hull a écrit :
Can you run the troubleshooting script at the following page?
That should tell us what's going on...
Tim