Gene ID error

[Adrian Lopez Murcia]

Hi,

Recently, I tried to use Cytoscape submitting proteins whose gene name was validated using Multi-symbol checker from HGNC (https://www.genenames.org/tools/multi-symbol-checker/). However, some of these proteins were not identified by Cytoscape.

It says: "To improve the % of found genes, verify gene identifiers, download new available ClueGO conversion files or add/request additional files."

So, could you tell me how I can get these conversion files or how I can solve this problem?

Thank you.