Creating Trac account

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chris clark

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Jun 28, 2021, 7:55:25 PM6/28/21
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I created a Trac account for bug reporting at https://trac.cyberduck.io/ but I've not had an email arrive to verify with (nothing in Spam folder).

I'm trying to log a (minor) bug report with the installer for Cyberduck-Installer-7.9.1.34974.exe on Windows 10.

I get a pop-up near the end of installation:

Warning 1946.Property 'System.AppUserModel.ID' for shortcut Cyberduck.lnk' could not be set.

Other that that install appears to be fine (shortcut works).

As a quick test I installed into an old Windows 8.1 test machine and it worked fine without any errors during install. I don't need a fix, this is an FYI.

Thanks!

David Cuthbert

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Jul 8, 2021, 7:13:04 PM7/8/21
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I'm seeing the same issue with Trac. Confirmation emails don't arrive to either an Office 365 or GMail account.

Unfortunately, the rejection is happening too early in the process for logs to arrive in my account; I don't even see tracking information in Office 365.

Sofie Vogt

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Jul 9, 2021, 7:23:40 AM7/9/21
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There is a usability issue that the verification email for Trac is only sent after you attempt to log in again with your newly created user.

chris clark

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Jul 9, 2021, 8:01:44 PM7/9/21
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On Friday, July 9, 2021 at 4:23:40 AM UTC-7 Sofie Vogt wrote:
There is a usability issue that the verification email for Trac is only sent after you attempt to log in again with your newly created user.

Logging did not work for me... but hitting the resend button once logged in did send the email.

Thanks for the workaround! I'm in :-)


David Cuthbert

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Jul 9, 2021, 9:51:48 PM7/9/21
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Turns out that GMail does eventually receive the email, but delivery was delayed by a number of hours. No luck on Office 365, but O365 seems to reject a lot of automatic confirmation email from smaller sites.

John Navas

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Jul 9, 2021, 9:57:23 PM7/9/21
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A common problem is that the sending site does not have SPF, DKIM, and DMARC records, which mail providers increasingly score as spam. You can check the email headers to see if that's the case.
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