You just changed the toner out, and it still reads as if it is low. If you have that issue you’re not alone. It is common for brother printers to misread both OEM andremanufactured laser toner cartridges. It’s a simple process to reset the low toner messages and get your printer up and functioning again.
Follow these steps to fix the issue you’re experiencing:
1. Open the front toner compartment door.
2. The printer screen should read “front cover is open”
3. press the “clear” button on the printer’s front panel.
4. Printer will say “Replace Drum?”
5. Here do not press 1 but instead type in “*00″ on the keypad. Star zero zero.
6. The screen will say “Accepted”. Close the door and it will reset the low toner message.
These steps will help you reset the low toner message:
1. Open front door
2. Turn off printer
3. While holding down the GO button, turn printer back on
4. When all four LEDs light up release GO button. All LEDs will turn off
5. Press the GO button 2 times. The 3 LEDs (toner, drum, paper) will light up solid
6. Press the GO button 5 times
7. Paper light will be blinking
8. At this point the toner end-of-life condition has been reset. Close front door.
*Also, just a reminder, timing is important here so don’t pause between button presses*