Also the superscript and subscript small numbers can make your nickname look originally, for example, giving a resemblance of a formula. Although we have a special big set Smiles and Symbols for Nicknames where you can find plenty of characters to decorate your nickname.
Upon further inspection, I noticed that the serial number in the app did not match the serial number printed on the device & on the box (only the last 3 characters of the serial number were mismatched).
I reached out to Sonos support several times. The first time, I was disconnected from the chat service. The second time I chatted in, I was told that I would receive an email in 30 minutes about a replacement being sent to me and how to return the original device. After several hours of not receiving anything, I reached back out a third time, and the new agent told me that there was no replacement / return set up yet. They then said that because it was an abnormal return as the device had yet to be set up, someone from a special returns team had to take care of my case. Finally, when the person on that team reached out via email, I was able to send them photo confirmation of the mismatched serial numbers in the app vs on the device & they were able to set up my replacement & return label.
I just wanted to tell my story in case anyone else ever encounters a situation where their serial numbers are mismatched between the Sonos app and on the device itself. Sonos will have to send you a replacement device and you will have to send back the original device.
I would have thought anyway, based on what you have mentioned, that the worst case scenario here, is a misprint of the PIN-code on the base of the Sub-Mini and that Sonos might be able to establish the correct MAC address and generate a new PIN for you to use, rather than having to return an otherwise perfectly good Sub-Mini for what is simply a misprinted PIN, which you likely may never need to use again until you sell the device.
Hi There. Received my Sub Mini yesterday and had the same issue. On-line chat gave the same response about getting an email about return but 12 hours later still nothing. I will reach out again. Thanks for posting this.
I have 4 Google mini's (1 Google Home mini, 3 Google Nest Home mini's) that I have connected to my Google Meet account for voice calls. My Google Meet account is set to my Google Voice number so I can identify when calls are coming from the speakers. However I noticed when I have tried calls from any of them the calls show on my cell phone as "Private Number" which kind of defeats the purpose.
I am having an exactly the same issue. We use Nest devices as an intercom equivalent, so I can call my wife in the family room from my study on another floor. It all defaulted to Google Meet (using the Duo alias on the device) for years. And then last week it started to use Google Voice instead of Google Meet (Duo) by default when I ask the device to call smb. The recipient was getting not a Meet call, but a regular voice call (we are using Google Fi) shown as Private Number.
BUT there is a simple temporary workaround: when calling someone just add "on Google Duo" at the end of the sentence, and the call would be initiated as a Google Meet call. Now I am calling my wife using this template: "Hey Google, call on Google Duo". It works well.
This doesn't work on phone calls to phones without Google Meet, though. Previously, for years this has worked by utilizing a Google Voice number to call from the hub to any phone, and it would be routed through as a normal phone call. Now, when you ask to do this, it comes through as a Private Number.
Thanks for the details. Regrettably, in my case the focus is different. I do not want Nest Home to use Google Voice at all. A month or so ago all calls initiated via Nest Home ("Hey Google, call ") were automatically routed via Google Meet by default. Then it changed to Google Voice on its own (including calls showing as Private to recipients). I simply want to get this default setting back and exclude Google Voice from the list of calling methods.
Thank you for letting us help. We apologize for the automatic change to your calling method.
To prevent Google Voice from being used for calls, unlink Google Voice and Google Meet from the Google Home app. Then, re-link only Google Meet. You can find instructions in this article:
Unlink your calling app or service
Hope this helps
I've noticed that when I send a message from my inreach to multiple mobile phones (not as a group message) each recipient sees a different number the message has come from. I'm wondering if there is a way to have a common number for the inreach. It would be good if this were possible. If someone had the number and wanted to initiate a message.
Also, I use screentime contact limits on my children's phones. This means they don't get messages from unknown numbers unless they are in their contact list. So I f I send a message to my children from my inreach, they won't get it unless the number is in their contact list but this is tricky as the number changes.
I have seen this, too. My guess is, the messages went via different Garmin servers and so each message may get a different phone nummber assigned. Unfortunately the Garmin IR devices have no own phone number (like Zoleo and others are handling this). I hope I wrote no nonsense.
No way around protection on your kids' phones I'd say. No static number = nothing you can add to the list...(UPD I've asked at the store I've got it from and they basically said what Volker wrote above).
No inReach device has a permanently assigned phone number. The "from" number on an SMS message sent from the inReach is a temporary assignment. Yes, the recipient can reply to that number using the normal SMS app on their phone. However, the ability to do even that much is temporary. Nobody know for sure how long the ability lasts, but it is on the order of a few weeks.
The gateway reports the from number back to the Garmin servers. The servers record the to number, the from number, and the identity of the iR device. This record is used to route any reply. The servers remember this pair of numbers for a limited time.
The reply SMS message follows the same path in reverse order. The gateway associates the temporary from number with Garmin, and forwards the reply to the servers. (In the reply, the "from" number is the recipient's cell number. The "to" number is the temporarily assigned from number for the original SMS message.) The servers match the numbers to get the iR device ID. The servers route the reply to the correct device via the Iridium network.
the term is called 'large account' and this has to be booked at the provider running the particular network. This will then dynamically supply the 'from' numbers and thus a way back. Local network operator will be chosen if possible.
If the contact still does not work, try sending directly to the phone number (by entering the number as a recipient). Yes, I know it's painful on the Mini. But support will ask you to do this. When you do it this way, you do need to enter the country code on the Mini itself.
For both attempts, check your Inbox at explore.garmin.com to see if the message appears there. If it does, the problem is on the cell provider side (Verizon in your case), not in the Iridium network or (most likely) on the Garmin servers. This won't fix your problem, but it will tell Garmin support where to start looking.
Usually when this happens, it's because the cell provider is filtering messages containing short links. With default settings, every SMS message contains a short link to a map with your location. In your case, this is apparently not the issue. Other Verizon users received your messages. You can try the customary workaround for the short link issue, but I don't think it will help. On the Account tab at explore.garmin.com, see the SMS Configuration section in the lower right corner. Make sure that the box for "Include a link to an online map..." is NOT checked. After making the change, try again.
Your Mini does not have a "phone number". There are a lot of moving parts which allow the SMS recipient to "reply" to your message. As the error message said, the phone in question must have received a message FROM your iR device in order to enable the reply. In addition, the message must be relatively recent. (Nobody knows for sure how recent, but in the last couple of weeks seems to work reliably.)
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